They have had my car for nearly three weeks for a minor repair (bird strike) and will not be…read morestraightforward about the repairs. They lied about the progress being made when in fact, they haven't even started working on it yet. I'm livid, and each time I talk to the owner they are "waiting on a part". I learned from a very reliable source that they were not aware of any parts actually ordered at this point. I will be calling the BBB at 8:00am on July 30, 2025. Absolutely do not recommend this place!!!

My daughter had an unfortunate merger between her car and the one ahead of her at a stop light…read more Thankfully the knowledge and expertise of the folks at Gatwood came to the rescue. They are a "preferred partner" with my insurance company, so any discrepancies, credits, or delays were instantly communicated to insurance and handled quickly. Huge props go to Charlie Bradley, the body shop tech that worked so hard to make the car look better than new! AMAZING WORK! Couldn't be happier.

Russell went above and beyond to get my two flat tires replaced. This is my 3rd time at this…read morelocation since the new year. Between the best oil change(my mechanic personally recommended this place) and tire prices plus service, my van has upgraded immensely. The lounge area is awesome too. Movies and coffee n comfy chairs. Other shops are closer to my house. But this place makes the entire situation comfortable. Thanks again!

Brought my truck in for an alignment after I just got new tires and redid the front end. Called me…read more30 minutes after dropping it off trying to get me to replace the ball joints stating they couldn't do the alignment in their current condition. Told them I'll just come pick it up and get it done elsewhere then proceeded to charge me $35 in "labor". Should have listened to the other reviews, this place will try to fuq you do not go.

Great fast service.read more

Armstrong automotive is a prompt, honest and affordable auto center! A lovely family business I'd…read morerecommend to anyone!

HIGHLY RECOMMEND!!! My family and i were driving home from New Orleans to Louisville Kentucky. We…read moremade it an hour into our drive when the low tire pressure light came on in our car. So we pulled off to the nearest tire shop, Lil' Tire Shop. They were very quick to take the tire off and evaluate the damage. We were hopeful to get our tire patched, but the technicians showed us the bad news of the sidewall being cut very badly (lucky we didn't have a blowout). We had to get a new tire which unfortunately they didn't have in stock and they informed us it wouldn't arrive for about 4-5 hours. We were okay with waiting, but one of their technicians Bobby decided to personally go pick up the tire we needed to get us back on the road as soon as possible. After he returned with the tire we needed, they were very fast to get it mounted and balanced. We got back on the road no more than 2 hours after we arrived at the shop. We couldn't say enough good things about this shop. Thanks to Bobby and his team of technicians and wonderful staff at the front desk, they turned our nightmare situation into just a small bump in the road.

Wow may have got lucky but I had ordered 2 tires because of a road hazard incident and and was…read moreriding on the spare. Due to hectic schedule I finally had a chance to stop in and they had time and got me right in. 45 minutes later I was driving away and installed tires were $40 each cheeper than I paid in Louisiana. I like this place have gotten 2sets of tires here previously.

Great place and reasonably priced. Jam up mechanics. They…read moreare honest too because there were times they told me my car didn't need something that some places would put it on. I've been scammed by other places so am staying here.

Quoted a price for service and when I went to pick up vehicle price was almost double. Had no…read morechoice but to pay bill Very bad practices Next time I will go elsewhere. I would not recommend this business

I did not purchase my car from here, but I wish I had, and I will in the future! The service…read moredepartment at Hattiesburg Cars is oustanding! They truly go above and beyond. I bought a set of tires from them and had some issues, and they reached out to the manufacturer to warranty them. They drop me off and pick me up from work, making getting my car maintenance and repairs convenient. Lee and David have done everything in their power to help me with the problems I am having with my car. I don't know who the owners are, but your service writers earned you a customer for life.

My man patric is the guy to go to got me in the perfect car for me easy fast and same day drive offread more

I thought this was a good dealership at first, but they'll rip you off in a heartbeat. When I…read morebought my new car the salesman told me I had free oil changes for life. No caveats, no restrictions. He said for as long as I own the vehicle they'll change my oil, for free. For the first few oil changes it was free, no problems. Now that they've realized they're losing money on this promotion, suddenly the oil change is only free if you purchase a package that costs $100+. So either they're changing the rules after the fact or the salesmen are lying via omission to push cars. Either way I'm no longer getting the perk I was offered prior to purchasing the car, which was a deciding factor for buying a car there. That's the last of my business they'll receive either way. I understand having to make money, but I don't appreciate being lied to or ripped off. Buyer beware.

Great customer service. Staff friendly and professional. Service was provided to my vehicle quickly…read moreand efficiently with a full report on the "health" of my vehicle.

Emergency tire issue and they got me in and out quickly. Nice establishment and staff!read more