Genuinely one of the worst experiences I have ever had when…read moreit comes to getting work done on my car. Took them over three days to let me know what was going on with my check engine light. After they had a diagnosis then it took another three days to let me know what needed to be done in order to fix the issue. I had a leak in my car, which I asked them to fix, and asked them to please not leave my car outside in the rain until they found the leak. I picked up my car and there was water inside my car from the rain after I asked them not to leave my car outside in the rain and after they said they fixed the leak. So I am still not sure if the leak is fixed or not. Very few of the employees were actually helpful. I would recommend taking your car to any other shop in town if you can.

I made an appointment online for 8:30 for an oil change, tire rotation, and wiper blades…read morereplacement. I get to the dealership and get told it's a 2 hour wait on oil changes. Oil changes are first come, first serve. Then why have appointments available? When I asked for a manager, I was told there was not one there. That's ridiculous. I will say that the lady who checked me in was polite and apologetic. She was able to get me out sooner. That's the only reason that I didn't rate it a 0.

I recently purchased a 2025 RAM 1500 from Jeff King and he went above and beyond in my opinion as…read morewell as the sales manager. I was very pleased with the deal. Now the bad, the F&I guy didn't seem very prepared, although he was very polite, he had a lot of trouble getting things together and it took a long time. Next, whoever washed the truck, did a terrible job on the outside. He scratched the heck out of it when removing the previous dealer stickers from the truck. Jeff did ask if I wanted it washed again but seriously, no, not by the same person as the first time. And sorry but these "cookies" are horrible.

From the owner: Welcome to Pine Belt Honda! We are proud to serve Hattiesburg and the surrounding communities with…read morea customer-first approach to automotive sales and service. Whether you're shopping for a new Honda, exploring quality pre-owned vehicles, or visiting our service department, our team is committed to making your experience simple, transparent, and enjoyable. From the moment you walk through our doors, you'll find friendly professionals who are dedicated to helping you every step of the way. At Pine Belt Honda, we're more than a dealership, we're part of the community and proud to help our neighbors stay on the road with confidence.

I did not purchase my car from here, but I wish I had, and I will in the future! The service…read moredepartment at Hattiesburg Cars is oustanding! They truly go above and beyond. I bought a set of tires from them and had some issues, and they reached out to the manufacturer to warranty them. They drop me off and pick me up from work, making getting my car maintenance and repairs convenient. Lee and David have done everything in their power to help me with the problems I am having with my car. I don't know who the owners are, but your service writers earned you a customer for life.

My man patric is the guy to go to got me in the perfect car for me easy fast and same day drive offread more

Took my car here for one thing after weeks it was finally fix then light appeared on everything was…read moreunder warranty allegedly until weeks later. Manager name Tommy secretary name Reagan very unprofessional they me er answer phone I had to drive 1 hour because they will never answer phone. I would not recommend buying a car from here they don't stand behind there car and can't fix them once diagnosing.

I went there the other day to have my car worked on and the lady at the front desk was extremely…read morerude. I was simply just trying to ask questions about the work being done to it. I'm not sure if she was having a bad day or whatever the case might be but her attitude and tone was absolutely disgusting. When asked for her name her response wasn't very pleasing. I had to ask a good couple of times before she annoyingly rolled her eyes as she told me. I'm almost positive she said her name was Regan or something like that. Horrible customer service. I'd much rather take my vehicle to another service shop if it's really that much hassle to answer a few questions.

Howard Walker and his staff go above and beyond to offer dependable vehicles and professional…read moreafter sale support. I bought my first vehicle from them about 6 years ago and it's still going strong with over 256,000 miles on it! Last month I bought my daughter a Honda Civic, and I expect it'll be just as reliable. When it's time to buy my 2 sons their first vehicle, I plan to come back again!

I purchased a used vehicle in May, 2025, check engine lights came on within two days. I had to…read morereplace parts they had put on the vehicle before they sold it to me. Plus a tore up rim and tire that they had glued together just to sale. I had an extended warranty they would not pay for the replace parts that Pine Belt had put on before the sale. I had to pay over $2,000.00 for the repair. I called them several times, ( spoke to the salesman twice and someone in the service department ) each time i explained what was going on with the vehicle and they told me they would check with management and call me back. no one called back and no respond for three weeks. Final spoke to upper management and they told me they would check some things and call me back. Another person in service called me back and told me after the other dealership had replaced parts that they had put on the vehicle before selling it to me, that I should have taken the vehicle back to them. They did not try to help in anyway. They patched the car just for the sale. I have bought many vehicles over the years and I have never had any issues with them nor the dealerships. This was my first and last time dealing with Pine Belt Chevrolet. i will never trust them again.

Got a oil change that I thought would be 40$ because of my coupon but ended up being 60$ and the…read moreclerk said the coupon was only for chevys but on the website it says no specifics, and when I got my car back there were dirty prints ALL OVER MY CAR.

Adrian, Kim, Olivia and the crew down at Courtesy Ford were a joy to work with. Communication was…read moregreat and the deal was handled over the phone in a matter of minutes. My wife and I flew in from out of town and Adrian met us at the airport and took us straight to the dealership. We were in and out within 45 minutes, honestly the fastest car buying experience I have ever had. Do not hesitate to buy your next Ford from Courtesy Ford, everyone is a class act! Thanks guys!

Nikki Tebo the nightmare. My Bronco had recalls. I called PBF around 3 weeks ago to schedule a…read morerepair. I made sure to let the employee to know that if it was something that could be done within a day between 8am and 5pm I could bring it by, if not I would have to wait for my husband to return to MS to have a ride for drop off/pickup. No biggie either way. I was pleasantly surprised when I was told the vehicle would be ready by 3pm and if the second recall was necessary - my vehicle could be picked up and returned to Richton. I was stoked. This was my first experience with Ford and I thought that was really accommodating. Appointment day the vehicle went to PBF as planned. Around 3pm I called to check in just to be sure my car could be returned to my job (about 2 minutes from Ford). That was my first dealings with Nikki the nightmare. She immediately had an attitude. "No it's not ready. It's not been touched. Nowhere on here does it say the vehicle has to be back by 3pm. I mean- it'll be ready sometime after 5 or tomorrow." I was shocked because I HAVE to leave by 5pm to get my baby from daycare. I explained that it was very clear my car would be back by 3. Instead of saying "I am so sorry. That did not make it on the write up. We're going to bring it back to you today. Can we pick up later this week when there's a slot to have it finished?" That would have went 100% different. She had an attitude. In 3 weeks I have never gotten a phone call. I call weekly to check on the part. Monday I found out it's in. They scheduled to come get the car from my house. The man I spoke to was extremely friendly. I told him my car is also now throwing a code for 4x4 and it is shaking horribly every single time I turn the wheel left or right. I let him know it's perfectly fine for the vehicle to stay a few days if necessary as long as it's picked up from home. He told me I'd hear from Nikki. (May have called back or transferred. Can't remember). I told Nikki exactly what I told him. She asked me "ok say that again.. 'Bronco is shaking when customer turns left or right'". As if she's writing it down. Next day my car is picked up. I hear nothing. Today at 8:30am I get a text that it's back home. I thought it was odd nobody ever called to say "hey. This is broken. Fix it?" I called Nikki. Very politely I ask if they were able to locate the problem/fix and if I owed anything. "I thought we were just doing a recall". Already with an attitude. I'm again- shocked. I say "no.... I told you Monday it shakes every single time you turn? It shakes HORRIBLY. The 4x4 is messed up. You even read back to me what I said as if you were writing it down??" Her response: "I'm not going to go back and forth with you today Whitney." Mine: "my name is not Whitney...?" Nikki: "Melanie. Whatever it is (whoever you are)" I saw red. I've never in my life had such dog shit service. She is the most hateful person I've ran across. She should work at the DMV. I don't know how she makes a dime with that smart mouth. She never apologized. Never admitted fault. Stuff happens. But really? I immediately drove up there. I spoke to Joey. He was extremely friendly and understanding. He admitted he'd be upset to and assured me the car would be picked back up and fixed this time. He has since called me and told me what was wrong and that it would be fixed in a timely manner. He, the receptionist, and a few kind service people I spoke to between Nikki were the only good things about service. I'm trading the vehicle ASAP. I never want to bring anything there again. Which is a shame, because it seems like you do have good employees but she's bad enough that I don't want to chance even having to speak to her. It's been an absolute nightmare for a simple fix. I have had to fight constantly. I don't want free service. I don't want anything. Just my car to be fixed. I don't know how she's been allowed to go on this long. The call in question happened 6/10/26 at 8:19am if anyone at Ford cares to take a listen.