I've been seeing Dr. Chung for over a year now. He is my 3rd psychiatrist that I've seen in my…read morelife. I highly recommend him to anyone. He's great to work with and very kind.

Called a few times and no answer, would have schedule an appointment to be seen. Need to get seen…read moreso On ti the next place

I wanted to give an update on my situation for the Anaheim hills location…read more I still don't appreciate the treatment I received from both psychiatrist Jennifer Java, office manager Hannah, and male employee (unknown name). Me having to wait 2 months after I issued a complaint and asked to be switched psychiatrist is unacceptable. I still haven't heard back from office manager(grievance) for my complaint. I the patient should have a say of who I wanted to be treated by and if situation arises. I the patient should have my needs met and not be treated as an enemy . If I don't advocate for myself then who will. I'm still giving this facility a low rating because I only was able to switch psychiatrist because I wrote a review through yelp. Yes I love my new psychiatrist Jenna Vo but the faculty n facility in Anaheim hills need to work better for their patients and not for themselves. There is a reason to why they already have a low rating from many patients. I just hope that they do make a change to their practices n procedures.

I'm a new patient coming to this clinic. The staff and office manager are very helpful and…read moreattentive. I will be continuing my treatment here and look forward to many more. They also have a pharmacy inside of the clinic which makes everything so much easier.

On my first appointment with Dr Wu I learned more in one…read morevisit than any prior psychiatric experiences. The changes in medication were spot on, and very helpful to my mental and physical well being. I am attempting to make a 2nd appointment at this time.

Having a serious mental health crisis and called Dr. Wu seeking a new patient appointment. I was…read morehaving an anxiety attack while speaking to him, trying to explain I haven't been able to access my anxiety meds since moving to the area because I haven't been able to find a psychiatrist. The message when you call says appointments are 3-4 weeks out, so I was trying to ask if I could get a very short appointment if needed just so I could get an appointment as soon as possible, so I can get on medication before I have a breakdown. I apparently made a mistake in mentioning I was in need of medication (that's what psychiatrists do?) because he literally said "Yeeeeah, I can't help you. Sorry. Good luck." and hung up on me. Why do so many mental health professionals lack empathy? How can he call himself a doctor if he can't even tell when someone is having a crisis, particularly when they *verbalize it* to you? I know some prescription drugs get abused, but maybe use your professional skills to know the difference between drug seeking behavior and mental health medication seeking behavior.

if you're debating trying TMS, this is your sign to just send it!…read more i've battled depression, anxiety, and suicidal ideation ever since i was in elementary school. i truly thought there was no hope at the end of the tunnel since SSRI's didn't help me either. my boyfriend had done 2 rounds of TMS before me and strongly encouraged me to try it, sort of as a hail mary, so i found anew era through yelp & set up a consultation i had an initial convo with doctor john. i never saw him again after that, but he essentially screened me to make sure i'm a candidate for this process. after getting approval, i did run into some insurance issues that delayed starting for a few months, but i don't blame anew era for that at all. in fact, they were giving insurance constant pushback and keeping me updated pretty much the entire time, even though this was around the holiday season my main technician was sara. she is AMAZING! nailed the placement of the machine every time and kept up with my life every time i came in (i didn't get to say bye during my last sessions so sara if you see this, thank you for everything & if you ever want a tattoo, please let me know :-)) at the end, they gave me a folder with a sweet card and a printout of my (decreased!) scales. they said i'm welcome to come back if i need it since, for some people, TMS isn't a one and done kind of thing it won't completely cure your depression and anxiety (i'm still coming to terms with the fact that nothing really ever will), but it'll do a damn good job at helping you manage it

I've been doing sessions of TMS for the past 5 years or so in the Costa Mesa office. When the…read moreoffice moved to the Newport Beach location, I was happy. It was closer to me and much more room in the office spaces. I've always had a feeling of being able to talk with them on a personal level (Basically me talking about me and my up to date drama) and on a mental health level. The associates in the TMS office have been good with communicating with me and my medication manager. If there was any conflict with my schedule, they were always very helpful and accommodating with rescheduling my appointments. Any issues on placement of the TMS machine on my head have been resolved because I have a sensitive pain threshold. They've always been patient with me and vice versa. I like how they have a tv in the room as a distraction so the time goes by quickly since it isn't a comfortable process. The level of care has always been (and will continue to be) high. Personally, I haven't felt a need to schedule TMS sessions for a while now but my past experiences have always been great! 10/10 would recommend :) My medication manager, Stephanie Levine (Manurang) has always been super supportive and friendly. She's in the Orange location and we do Zoom sessions, which is very convenient. I've been a patient in the office for 5 years and only had a problem with John, the medication manager ( I forgot his last name at the moment). I think we didn't see eye to eye in my medication therapy, but he was always friendly. I know my body and have been on medication since '13 with a different office back then. I'm very familiar with what medications I benefit from and don't. I was diagnosed with Bipolar Type 2 with a different doctor when I lived in Ventura County. The diagnosis is still the same even though I switched doctors since I moved. I'm happy with their treatment and services and will recommend 10/10.

I didn't even come to the office and I'm glad I didn't . Just with the phone call I made to make an…read moreappointment it was not helpful. If someone is calling to your office to get help then your receptionist should be more approachable and friendly. Your receptionist is the face of your office.

Nicola handled my billing situation with ease and professionally. I am satisfied as a patient and…read morecustomer. The information she gave me was very easy to understand and helpful. I will be recommending her as a financial help resource in the future. Thanks Nicola!

I'm incredibly grateful for my therapy sessions with Michael. From the very beginning, he created a…read moresafe and judgment-free space where I felt truly heard. He's extremely patient, takes the time to really listen, and is thoughtful in how he responds to your needs rather than rushing the process. I came into therapy knowing I had a lot of healing to do, and Michael met me exactly where I was. His calm presence and genuine care made it easier to open up and work through things at my own pace. Each session felt intentional, supportive, and grounding. If you're looking for a therapist who truly listens, respects your journey, and supports real healing, I highly recommend Michael.

I decided to book an appointment with Michael based on his reviews here on Yelp. After investing…read moretime with him I can say with 100% certainty that he deserves every amazing compliment given to him. I've been to highly regarded therapists who spread out meetings for months, consuming unnecessary time and investment. His superpower is that he epitomized complete altruism with laser sharp discernment and focused attention that facilitated deep healing of emotional wounds so buried I didn't even know they existed. He also leaves the door open for further growth and healing without feeling locked into a contractual relationship. Honestly he should patent his Method for all coaches to follow! I give him the highest possible rating and encourage others to not hesitate reaching out to him.

I have been seeing Dr. Joseph Aguirre for over a year. For context, I had been on various…read moreantidepressants all my life that worked to varying degrees. When I first started seeing him, I was trying to ween off an especially difficult to ween off antidepressant. Joseph helped me with lowering the dosages and scheduling follow ups until I was finally able to get off them entirely. A few months later when my depression crept back and began to severely affect and disrupt my day to day life, I reached back out to Dr. Joseph. He prescribed me an antidepressant that had a profound effect on my wellbeing. I don't always have the best experience with doctors. I feel that sometimes doctors lose their empathy or prescribe medication all willy-nilly to treat a symptom rather than the whole. Throughout my time with Dr. Joseph, I felt that he took the time to listen to my concerns, and cared about improving my quality of life. He was incredibly knowledgeable in his craft and vigilant in finding the perfect dose. He took the time to explain the cons and benefits of different medicines and why he believed this one was the right one for me. I don't believe I would be here today if I hadn't received this quality of care from him and his staff. Neuro Wellness Spa in general has been an amazing company to work with. They were quick to get me started during the onboarding process so that I could see someone as soon as possible. They are kind, professional, and amazing at following up with appointment reminders and sending things out in a timely manner. Thank you to all the staff who have helped me out throughout the years.

I cannot recommend this TMS clinic enough. From the moment you walk in, Jocelyn and Nayeli provide…read morea level of warmth, kindness, and professionalism that instantly puts you at ease. Dr.Shih is equally exceptional--knowledgeable, compassionate, and truly dedicated to patient care. You can tell he is just an all-around great guy. Someone who wants to truly help! I feel so fortunate to be under the care of such an amazing team, and their ongoing support makes all the difference. This place is the real deal..

Dr G is helping me overdone my problems and that's really all I need from my doctor…read more Thank you

This Neuropsychologist,Dr. Mina Shalaby,that I had at Sunny Hills Behavioral Health in Fullerton…read morewas rude,behaved bossy towards me and would yell at me like he was disciplining me.It made me feel belittled and like I was being treated like a child.I felt that he behaved unprofessionally and insulting.He dropped me when I defended myself,but did not send me anything in writing stating my services were being terminated,nor did he ever tell me he was terminating services.He simply refused to apologize.He would also never respond to emails,even when it was important.It seems that he let his ego get in the way of professional courtesy and ethics.

Susan is such a wonderful and talented person. The experience blew my mind. I was able to connect…read morewith my loved ones on the other side and really get the answers I was looking for. I highly recommend her. She has such a beautiful gift to share with the world. You will not regret it!! Shes the real deal. Thank you again Susan.

The right one. I…read moreknew before my session with her - and then confirmed it. Dr. Grau's compassion and care for those looking for guidance, clarity, validation - along with grief counseling - is tremendous. Truly a life-changing experience for me, even in just 30 minutes. Pro tip: book more time than you think you'll need - you'll want it.

I absolutely LOVE my therapist Susan Guerrero. I've felt comfortable with her since day 1. She…read morelistens and gives amazing feedback. I'm so thankful I found her and would 100% recommend sensible care. I also love that I can do it in the privacy of my own home which makes it a lot easier being a mom. If you're wondering if you should try them or not I say do it. You won't regret it. Just please don't keep her too busy. I still need her

This will be long so here is a quick summary: denied the right to medical privacy; pharmacies…read morerefuse to fill prescriptions from this clinic because of its reputation; attempted patient abandonment; and providers using fake names to avoid accountability. Read on for details. - They shared my private health information with others outside the clinic without my knowledge or consent, and stated to me that this is their standard practice. This was unacceptable, extremely distressing, and not what I agreed to when I initially signed up for their services. As of Oct 2023, SC has now updated its notice of privacy practices to officially declare that they can reveal your private health information (such as your diagnosis, medications, and other details) to people outside the clinic without your consent. Also that your information will be used for medical research purposes without your consent. It is further stated that patients do not have the right to insist on limits regarding the use or disclosure of their information and that the clinic "does not tolerate clients who make demands." - Various pharmacies refused to fill prescriptions from providers here because this clinic is considered "a red flag," to quote what several pharmacists told me. SC has a reputation as a "pill mill." I wasted a ton of time trying to find a pharmacy that would actually fill things from here; my time would have been better spent finding a reputable provider elsewhere. - I saw the provider known as "Yelaina," who uses this fake name (not her legal name, aka the one she is licensed under and prescribes from) to prevent people from looking up her licensing info and healthcare reviews. Just one more thing that makes this clinic questionable. Anyway, this provider attempted patient abandonment with me which is an incredibly stressful and triggering scenario to go through. SC's VP Katherine was made aware of the situation and chose to defend it, did not offer any solutions (not even offering to switch me to another doctor) and encouraged me to leave the clinic if I didn't like the fact that this provider tried to suddenly and unethically terminate my care. Sadly, I am far from the only one who has experienced attempted or actual patient abandonment at SC, which you will notice if you read through their reviews here and elsewhere. - In sum, SC's focus is solely on profit and they make that very clear through the way they treat patients. To this clinic, we are disposable - nothing but a dollar sign. This is a despicable way to treat human beings who have trusted you with something as important as their medical care.