if you're debating trying TMS, this is your sign to just send it!…read more i've battled depression, anxiety, and suicidal ideation ever since i was in elementary school. i truly thought there was no hope at the end of the tunnel since SSRI's didn't help me either. my boyfriend had done 2 rounds of TMS before me and strongly encouraged me to try it, sort of as a hail mary, so i found anew era through yelp & set up a consultation i had an initial convo with doctor john. i never saw him again after that, but he essentially screened me to make sure i'm a candidate for this process. after getting approval, i did run into some insurance issues that delayed starting for a few months, but i don't blame anew era for that at all. in fact, they were giving insurance constant pushback and keeping me updated pretty much the entire time, even though this was around the holiday season my main technician was sara. she is AMAZING! nailed the placement of the machine every time and kept up with my life every time i came in (i didn't get to say bye during my last sessions so sara if you see this, thank you for everything & if you ever want a tattoo, please let me know :-)) at the end, they gave me a folder with a sweet card and a printout of my (decreased!) scales. they said i'm welcome to come back if i need it since, for some people, TMS isn't a one and done kind of thing it won't completely cure your depression and anxiety (i'm still coming to terms with the fact that nothing really ever will), but it'll do a damn good job at helping you manage it

I've been doing sessions of TMS for the past 5 years or so in the Costa Mesa office. When the…read moreoffice moved to the Newport Beach location, I was happy. It was closer to me and much more room in the office spaces. I've always had a feeling of being able to talk with them on a personal level (Basically me talking about me and my up to date drama) and on a mental health level. The associates in the TMS office have been good with communicating with me and my medication manager. If there was any conflict with my schedule, they were always very helpful and accommodating with rescheduling my appointments. Any issues on placement of the TMS machine on my head have been resolved because I have a sensitive pain threshold. They've always been patient with me and vice versa. I like how they have a tv in the room as a distraction so the time goes by quickly since it isn't a comfortable process. The level of care has always been (and will continue to be) high. Personally, I haven't felt a need to schedule TMS sessions for a while now but my past experiences have always been great! 10/10 would recommend :) My medication manager, Stephanie Levine (Manurang) has always been super supportive and friendly. She's in the Orange location and we do Zoom sessions, which is very convenient. I've been a patient in the office for 5 years and only had a problem with John, the medication manager ( I forgot his last name at the moment). I think we didn't see eye to eye in my medication therapy, but he was always friendly. I know my body and have been on medication since '13 with a different office back then. I'm very familiar with what medications I benefit from and don't. I was diagnosed with Bipolar Type 2 with a different doctor when I lived in Ventura County. The diagnosis is still the same even though I switched doctors since I moved. I'm happy with their treatment and services and will recommend 10/10.

Today I had an apt. with PA YEA. My appointment was very disappointing…read more Dr. Yea was speaking so fast, her words didn't have spaces between them. I couldn't understand her words. She seemed to have a lack of composure, and today I received poor bedside manner and a complete lack of professionalism. She rushed through everything cutting me off the whole time. She asked if it was possible for me to be pregnant to which I replied. Yes, it's possible, as I had unprotected sex a couple times a week or 2 ago and missed a few days of my BC, so there is a very very small chance, and she asked if I was using birth control after I said that, to which I kind of stared at her for a minute to try to understand what she was asking, and I said yes, I take the birth control I just told you about. she asked what's it called? I told her. she responded, oh oral, THEN SHE Said You weren't using condoms or any other kind of birth control and my response was nooo... and I felt that was a judgy weird question. (I've been with 1 person the last 18 years)and she said well don't you think you should take a preg test ?.. in a condescending tone, which I responded that I do test if I have sex, especially if there's ejaculate that goes into me, I definitely do. And then she continued asking several more times, Don't you think you should know if you're pregnant in a condescending tone and facial expression. "Don't you think you should find out if you're pregnant" to which I replied well it "takes a couple of weeks after you have sex for you to get an efficient test result and I have the date which I need to test in my phone." and her response was "oh that's true." It was very weird. I was surprised at how uneducated, rude, contentious, and condescending she was. She seemed to not remember how pregnancy works until I reminded her, and made me feel uncomfortable by seeming to shame me about not knowing if I was pregnant yet. Meanwhile I've been with the same man for 18 years. But this PA had poor composure let alone decent bedside manner and continued to express her bias. She acted Pompous, shaming the use of medications, xanax and ambien, that I worked really hard to come to the solution of w a medical team, over 4 months cycling through many medications. And I've been successfully using the medications as needed without any negatives for over 5 months. She pushed more anxiety and depression type prescriptions I wasn't interested in taking because my anxiety is circumstantial from a toxic relationship and some harassment, but she jumped right into shaming the use of Xanax and ambien saying they were "just bandaids." A unbiased conversation about medications would have been appreciated more than shaming me in a condescending tone. Briefly mentioning a stimulant can not be mixed w Xanax or ambien, which I was clear on. She tried incessantly to push a daily depression/anxiety medication on me and it became very uncomfortable as she seemed to become agitated. She knew very minimal medical history of mine and didn't want to hear about anything that went against her opinion to push me on meds. SHE WAS Not trauma informed, I explained my CPTSD diagnosis and being diagnosed with SEVERE MEDICAL TRAUMA and AFTER HER PUSHING MEDICATIONS FOR ANXIETY AND DEPRESSION WHEN I NEEDED HELP WITH AN ADHD DIAGNOSES, PLUS HER SHAMING ME ABOUT POSSIBLY BEING PREGNANT WITH OUT KNOWING, AND FURTHER SHAMING MY need/use OF XANAX AND AMBIEN, I NEEDED A MOMENT to walk out of the office to help me process the treatment I was receiving and she was visibly confused AND ANNOYED and even interjected with telling me I would be taking the time away from our session and we only have 20 minutes, to which I replied that's fine. Clearly not trauma informed and that's weird because she works under a psychiatrist. I went in there for help finding out if I HAVE ADHD, and I just needed guidence, maybe talk about medications. I left feeling like a number. I told her we do not have a relationship with any prescriptions because she made me feel very uncomfortable. I told her I have been on a healing journey, and I've found my voice, I respect and appreciate her opinion and thanked her for her time, but I don't agree with it ( needing an ssri etc). And I told her I am uncomfortable and the door is now closed with any and all medications through her. Needless to say, I will never see that PA again. I absolutely did not receive "individualized care and compassion", as the medical director claims about this place. I strongly recommend PA YEA gets some training in trauma and someone to oversee her medication use as the treatment I received today exhibits someone unstable. At the very least she showed a lack of life experience, lack of medical experience and medication bias.

From the owner: Pacific Neuropsychiatric Specialists (PNS) is a leading mental health medical group that provides…read moretreatments for various mental health issues, including ADD/ADHD, depression, adolescent psychiatry, adult psychiatry, medication management, anxiety, psychotherapy, schizophrenia, bipolar disorder, schizophrenia, and dementia. PNS treats patients suffering from trauma, abuse, ADHD, addiction, alcohol, anxiety, asperger's disorder, autism, bipolar disorder, chronic physical illness, conduct disorders, discipline issues, divorce, drug abuse, eating disorders, manic depression, obesity, obsessive-compulsive disorder, panic disorder, parenting, pet companionship, PTSD, pregnancy, postpartum, and more.

Dineen is the BEST! I was having some 'personal issues' that needed some 3rd party guidance and was…read morelucky enough to have a friend recommend Dineen. She is friendly, understanding, knowledgeable, and supportive. She also has a very comfortable 'laid back' demeanor that made me feel at ease right from our first meeting. If you are need of personal, marital, or family counseling of any kind, I highly recommend Dineen.

Dineen is not only an incredible woman, but amazing at what she does as well. I came to her in one…read moreof my darkest hours, and her guidance helped me pull myself out of my situation. I met with her earlier this year, and it is now October and I still cannot stop thinking about how grateful I am for her! She even came in on her day off to see me when I needed it urgently. Not even an emergency, I just needed to talk very badly, and she came in to her office for me personally. This is what sets her apart. She truly cares. Her aura is laid back, welcoming, warm, understanding, empathetic, and nonjudgemental. I am extremely lucky for her service and I obviously could not recommend her more!

I've been on an antidepressant for more than a year now and only went to the office once for a…read morediagnostic consult just to speak to Kelly about my symptoms. We do phone calls once a month. She's professional and empathetic. Tbh initially I was afraid of getting a consult at this clinic just because I've had bad experiences with medical providers at previous non-psych clinics that are biased because of my ethnicity. Or they don't have empathy and treat you like a number. It wasn't the case here at this facility. I've been feeling way better with my emotions/mental health and I'm glad my insurance referred me here. You guys are the best. Sending good vibes to all the health care professionals. ‍‍‍

Update: I just received a bill from them, for a copay that I already paid a month ago. Because of…read morecourse they'd do that.

I'm incredibly grateful for my therapy sessions with Michael. From the very beginning, he created a…read moresafe and judgment-free space where I felt truly heard. He's extremely patient, takes the time to really listen, and is thoughtful in how he responds to your needs rather than rushing the process. I came into therapy knowing I had a lot of healing to do, and Michael met me exactly where I was. His calm presence and genuine care made it easier to open up and work through things at my own pace. Each session felt intentional, supportive, and grounding. If you're looking for a therapist who truly listens, respects your journey, and supports real healing, I highly recommend Michael.

I decided to book an appointment with Michael based on his reviews here on Yelp. After investing…read moretime with him I can say with 100% certainty that he deserves every amazing compliment given to him. I've been to highly regarded therapists who spread out meetings for months, consuming unnecessary time and investment. His superpower is that he epitomized complete altruism with laser sharp discernment and focused attention that facilitated deep healing of emotional wounds so buried I didn't even know they existed. He also leaves the door open for further growth and healing without feeling locked into a contractual relationship. Honestly he should patent his Method for all coaches to follow! I give him the highest possible rating and encourage others to not hesitate reaching out to him.

Dr. Tucker is an amazing doctor. He has helped our family very much. He takes a holistic approach…read moreto knowing the mind and the patient. His knowledge is amazing, and he is brilliant. He takes his patients seriously and goes up and above to really help the individual. He has always been there for us, really been there with so many big mountains. Plus, he's a great guy and his staff is wonderful. Highly recommend him.

I had saved $$s for this referral appointment, Dr. Tucker, was so worth the money. Wish I can…read moreafford more time with him. However I left feeling like I've been doing the right thing and my daughter is doing the right thing. So a bit more peace, I understand this all takes time. I've been dealing with my beautiful 21 year daughter condition for two years. So hard. As one would know. he is passionate and really shows knowledge, he gave me clarity. I And a great second opinion .

I absolutely LOVE my therapist Susan Guerrero. I've felt comfortable with her since day 1. She…read morelistens and gives amazing feedback. I'm so thankful I found her and would 100% recommend sensible care. I also love that I can do it in the privacy of my own home which makes it a lot easier being a mom. If you're wondering if you should try them or not I say do it. You won't regret it. Just please don't keep her too busy. I still need her

This will be long so here is a quick summary: denied the right to medical privacy; pharmacies…read morerefuse to fill prescriptions from this clinic because of its reputation; attempted patient abandonment; and providers using fake names to avoid accountability. Read on for details. - They shared my private health information with others outside the clinic without my knowledge or consent, and stated to me that this is their standard practice. This was unacceptable, extremely distressing, and not what I agreed to when I initially signed up for their services. As of Oct 2023, SC has now updated its notice of privacy practices to officially declare that they can reveal your private health information (such as your diagnosis, medications, and other details) to people outside the clinic without your consent. Also that your information will be used for medical research purposes without your consent. It is further stated that patients do not have the right to insist on limits regarding the use or disclosure of their information and that the clinic "does not tolerate clients who make demands." - Various pharmacies refused to fill prescriptions from providers here because this clinic is considered "a red flag," to quote what several pharmacists told me. SC has a reputation as a "pill mill." I wasted a ton of time trying to find a pharmacy that would actually fill things from here; my time would have been better spent finding a reputable provider elsewhere. - I saw the provider known as "Yelaina," who uses this fake name (not her legal name, aka the one she is licensed under and prescribes from) to prevent people from looking up her licensing info and healthcare reviews. Just one more thing that makes this clinic questionable. Anyway, this provider attempted patient abandonment with me which is an incredibly stressful and triggering scenario to go through. SC's VP Katherine was made aware of the situation and chose to defend it, did not offer any solutions (not even offering to switch me to another doctor) and encouraged me to leave the clinic if I didn't like the fact that this provider tried to suddenly and unethically terminate my care. Sadly, I am far from the only one who has experienced attempted or actual patient abandonment at SC, which you will notice if you read through their reviews here and elsewhere. - In sum, SC's focus is solely on profit and they make that very clear through the way they treat patients. To this clinic, we are disposable - nothing but a dollar sign. This is a despicable way to treat human beings who have trusted you with something as important as their medical care.

I wanted to give an update on my situation for the Anaheim hills location…read more I still don't appreciate the treatment I received from both psychiatrist Jennifer Java, office manager Hannah, and male employee (unknown name). Me having to wait 2 months after I issued a complaint and asked to be switched psychiatrist is unacceptable. I still haven't heard back from office manager(grievance) for my complaint. I the patient should have a say of who I wanted to be treated by and if situation arises. I the patient should have my needs met and not be treated as an enemy . If I don't advocate for myself then who will. I'm still giving this facility a low rating because I only was able to switch psychiatrist because I wrote a review through yelp. Yes I love my new psychiatrist Jenna Vo but the faculty n facility in Anaheim hills need to work better for their patients and not for themselves. There is a reason to why they already have a low rating from many patients. I just hope that they do make a change to their practices n procedures.

I'm a new patient coming to this clinic. The staff and office manager are very helpful and…read moreattentive. I will be continuing my treatment here and look forward to many more. They also have a pharmacy inside of the clinic which makes everything so much easier.