This facility set me up to fail at every step along the way throughout my journey this past week,…read morebeginning the first step I took into the program. In March 2025, i found a hidden camera in my apartment complex RISE48 in Pheonix Arizona and then proceeded to have a failed suicide attempt. Throughout the next year I was a victim of Project Monarch, and received many death threats and was gangstalked for over a year in person. Online very many people participated in my Project Monarch -- severely mentally incapacitating me. I checked into this facility to receive treatment for the accompanying alcoholism that followed. My time at the facility was nothing more than their attempt to further Monarch me and attempt to 'split' me. Several other residents referred to me as a man throughout my stay. Further DID behaviors were directed my way every single day I was at the facility by residents and staff. The residents intentionally tried to get under my skin every single day, all day long. Ending in theft from my roommate prior to my walkout. Having stolen something of my own, I found amongst her own belongings. Every single resident in this facility perpetuated my PROJECT MONARCH including bullying, slights, and themes meant to intentionally unravel me. Themes of my monarching were present amongst alomst every single resident at the facility. Four of the other residents referred to me as a man / he / him while I was at the facility. I am a young woman, 28 years old. Project Monarch. One resident called me a BEAST and referenced BEAUTY AND THE BEAST as she did claiming, the case worker LINDSEY had mentioned it prior. They set me up to fail (purple bag bag'd) every single day and prior to my first step in the facility. They set me up to fail no matter what I did or did not do. 0/5 stars.

This rehab was ok until I was moved to the PHP program. It is a complete waste of time. You sit…read morearound doing nothing, waiting for some type of group or therapy. I would never recommend this PHP program to anyone!

My experience with Brooks Rehabilitation was extremely frustrating and poorly managed…read more It took three weeks just to get an initial evaluation scheduled once I was given the ok from my surgeon following surgery. I was told they offered late appointments (4-6 PM), which is the only reason I agreed to move forward. That turned out to be false--the latest appointment they offer is 4 PM. I adjusted my schedule anyway and booked eight sessions 2 weeks after the initial appointment . I then get a call, one week before my appointment saying they made a mistake and scheduled me with a therapist who only handles Workers' Comp cases. Now all of my appointments have to be redone. Their solution? Daytime appointments that don't work for anyone with a normal job. Between the long wait, misinformation, and careless scheduling errors, this place clearly does not have their operations together. I will not be using Brooks Rehabilitation services.

The staff is so friendly and helpful and kind and very happy so awesome incredible so nice kind and…read morecaring person and very nice wonderful and it is clean and organized! I love it so much I came here for physical therapy and speech helped me so much! I feel great amazing awesome! Thank you so much for your support and help I appreciate you so much my heroes! From Lauren

Heartland is BOMB! They're a wonderful partner with Trinity Fitness and provide top notch care…read more I've been to multiple clinics, and today was my first visit at the Tapestry Park office. Gabe and his team are Efficient and knowledgeable. Astym has been my go-to treatment but I may be a cupping girl after today. Working out frequently puts a lot of stress and ware on my muscles and Heartland is working to restore full use of it all.

My loved one was placed in to this facility a week ago. I had to fly out from California because…read morethey would not allow my loved one to leave. My loved one could not take the nastiness of the building and the staff. Staff members there are unprofessional, uncaring, mean, and disgusting human beings. My loved one coming from a hospital after having surgery was still feeling sleepy from the anesthesia, my loved one tried to get out of bed to go to the bathroom and a staff member must have seen my loved one doing this and came yelling at my loved one in the room and slammed her back down in bed and told my loved one to not get up again. Needless to say when i heard of this i called and tried to bring it to managements attention, instead of being concerned they kept stating that my loved one should have never tried to get out of bed without assistance. Never owning up to their staff being abusive to my loved one. This place needs to be shut down.

LUCID Patient is not listened to. Terrible food. Terrible wound care. Some very nasty CNAs…read more Managers are nasty too. Keep your loved ones OUT OF VIVO LOCATIONS. Zero star rating.

Do not put your love ones in this place, it is horrible. I cannot believe they are allowed to…read moreremain in business. They care is terrible, the staff is worthless. Pkease look somewhere else for your family member.

Would not recommend this place at all! My domestic partner (of 40 years) had been at UF Health…read more(Shands) for over 5 years, he was bed ridden, contracted, had bedsores, and trach, and was on tube feeding (all this thanks to UF Health), he required 24 hour around the clock care as he was very fragile. UF Health approached this nursing home to take him (he was a huge financial burden on UF health), the Dr from UF Health (Dr. Gagadam), misrepresented my partner's current state of condition and was able to get Riverwood to accept my partner, which ended up costing my partner his life. I even met with the management at Riverwood, prior to them finalizing the acceptance and explained how fragile my partner was and they ASSURED me they could take care of him. Well he was there at Riverwood less then 72 hours and developed SEPSIS from not having his bedsores cleaned properly and his trach not cleaned and suctioned properly. 911 was called and he was sent to Memorial Hospital (HCA) where he died only a few months later from SEVERE SEPSIS SHOCK!!! Attached is the pictures of the bedsores that Riverwood failed to keep clean and dress, so if you care about your loved one you need to be advised of this

This place seems nice on the outside and clean on the inside, but the staff is not competent and…read moredoesn't listen to a thing the family says. Not only that but when you bring clothing in and they inventory it prior to taking it to the patients rooms, they lose items and don't seem to care about that fact. I have visited my mom several times while she has been in there and every time i find them not taking care of her needs. I wouldn't recommend this for anybody that has a paraplegic older person. Seems like they only care about collecting the insurance money and not the patients well-being.

From the owner: Dolphin Pointe Health Care is Jacksonville's premier rehabilitation center. Built around the…read moreconcept of in-patient (with private bedroom suites) rehabilitation and therapy, when completed later in 2018 Dolphin Pointe will feature: * Therapy Services, blending modern therapeutic equipment, comfort and the latest conveniences with rehabilitation that fulfills your unique health care needs. Dolphin Pointe relies on an inter-disciplinary approach with our team of physical, occupational and speech therapists. When later in 2018, the facility will have state-of-the-art equipment and two specialized aquatic pools from leaders of the active and aging arena in order to exceed our patients' needs and accelerate the healing process. * Skilled Rehabilitative Services, offering access to a full continuum of health care services, including physical, occupational and speech therapy. ClearChoice Health Care, Dolphin Pointe's parent company, is known for excellent rehabilitative outcomes.

Well staffed with experienced physical therapists, this is an excellent facility. David Shelton…read more(owner) and his staff has been a fixture in this area for many years. They work with patients recovering from accidents, sports injuries, and more. Plus they work with all sorts of insurance programs. Excellent facility. Excellent staff. Need taping? They do sports and support taping techniques for all sports.

Great Physical Therapy facility with caring, professional staff! I've used them for several…read moreailments over the last five years or so with great results. You're not just another patient like in the hospital associated or multi-location facilities - they really care that you're making progress towards full recovery. With their convenient location you can get your therapy done and still have a productive day! You need to tell your doctor this is where you want to do your PT!

It isn't difficult to find a PT, but it is difficult to find a PT that works as hard as Dr. Braun…read more I tore my ACL and had cartilage repair and Dr. Braun has done so much to get me mentally focused along with my physical training. Her expertise as well as her supportive nature are top-notch! Run, don't walk, to see Dr. Braun.

Doctor Braun has helped me correct improper body mechanics. She identified an issue three other…read morepractitioners did not mention as an issue after multiple full body inspections. I am very happy I sought out her services as proper movement is key for good long-term athletic performance, especially after using everything incorrectly over the years. I highly recommend her and feel fortunate to have found her. Thank you doctor Braun.

This picture was taken in 2018 when I used to do security for Brooks Rehabilitation hospital. While…read moreon parking lot patrol I so happen to be at the right location and the right time. This hawk was just sitting there within the healing garden. This healing garden is amazing and very scenic and relaxing. Also, the staff here were awesome while was doing security here. They were always willing to assist security when needed.

If you have a say so in your in-patient rehabilitation hospital, fight like hell to get to Brooks…read more The staff are amazing. And that is all the staff. They are aggressive in their therapy, and do not waste any time in trying to get you back to normal as soon as possible.