quality is very inconsistent, the first photo is the nails that i left with this last appointment,…read morethe second photo is nails that i've left with a couple months ago. I waited 20 mins for my appointment to start, and was never given colors until 5 mins before i got brought to a chair. i'm in nursing school, so i need my nails very short and neutral colored. the guy i was with (chair 2) made me feel bad for wanting my nails short, and made me feel bad for wanting the common "milky white" color. he asked, "do you always do milky white?" in a very condescending tone. the color clearly looks like it needs another coat, and the shape is awful. i felt very rushed. i usually get beautiful nails (the second picture) and i feel like today i left with duck nails. i paid and still tipped (because he was sitting at the pay station watching me sign the receipt), said thank you and was not thanked or spoken to after paying before i left the salon. i went down the road to target after my appointment to get a nail file to fix them myself. i even used this photo as a reference. i usually love the outcome of my nails from this place but will not be rebooking with whoever works at chair #2.

Excellent service! The staff knows regulars by name and are so personable, asking about you and…read moreyour family. They want to make sure their customers are happy with the results and if for some reason you're not then they are more than happy to fix it even within that week. Highly recommend Pro nails.

I had a facial with Beverly and it was amazing. The ambiance was perfect and peaceful, so relaxing…read more She even gave me a neck message, it felt incredible. My skin was noticeably brighter and smoother too, ill definitely go back.

I have been following Linda (owner of salon) for several years. I would leave and go somewhere…read moreelse, just for a change. BUT always find myself back with her. She, in my opinion, is one of the best in our area. Salon is always warm and welcoming.

I sent a message via Reviews and said I couldn't reach anyone by phone. I tried several times this…read moremorning. I received a call back from the Salon saying that they only had two people working there right now and when they are doing nails they don't answer the phone, which I totally understand. They told me there would be another nail tech available in January which will make things better for them and phone calls. I totally thought the call was very nice and good for their business. They aren't taking any new people right now, but will in January. I just wanted to clear up my review and state that their communication is excellent!!

We had great service today first time at the Nails and Spa Lounge in New London! My mother-in-law…read morehas dementia and they treated her with care, consideration, and kindness! Will definitely visit again; I love that they speak perfect English! We had Bao and Ia today:)

Amazing place! I love the people who work here and they do an AMAZING job. I highly recommend you…read morego her to get your hair cut, styled, or dyed! I get my hair cut here all the time and I just love it every time. It looks so nice inside and there's music playing sometimes.

Horrible salon. Don't care about their clients. Horrible customer service. One hairstylist is…read morealways running late .

This is where I go for my hair cuts and colors. Jeff gets his cuts here now, too. Kellie is…read moreamazing, we always have such a great visit. I am always happy with what she does for us, and the prices are very reasonable! I never feel like i have been overcharged! I highly recommend her to everyone!

I have been going here for years. These ladies are awesome! They have worked with me through…read moredifferent iterations of hairstyles and have always done a wonderful job!

I got my nails done here and they were super thick. They broke after 2 days and when I went to get…read morethem fixed the lady that did them did them in less than 10 minutes so they looked worse than the first time. I also had to pay $57 for them.

The best prices around. It's a family run business that has been around for over 20 years, the mom,…read moredad or one of their kids is usually at the front desk. They do have more fancy tanning beds here too if that is you thing. But even their more modern beds (quick tans) are very reasonable. The lower cost beds here are a little on the older side but they change all the light bulbs on a regular basis so they seem to provide very even nice tans.

This is an amazing place to go for any nail service ! Bobbie is a very very sweet woman with…read moreunbelievable talent ! Don't wait to long because she is VERY hard to get in to!!!!! She is that good! I am honored to say I am able to have her as a mentor . Anything I need she is right there . I am happy to say that if you can't get in with Bobbie I would love to take you at Studio 212 , (Tory ). she has taught me a lot! lucky to say that she will let me take her over flow !!! Thank you Bobbie you are amazing at what you do !!! Thank you!

I have been a client of Sasseez for three years plus. I have my manicure done biweekly in Shellac…read more Bobbi is a master of the process and I never have any problems. My manicure easily lasts two weeks and sometimes even longer. Bobbi also gives a great pedicure. Her tanning beds are always clean and sanitized and she always reminds you to get goggles before going in. She also is very motherly with tanning time advise to make sure that you do not overdo it on the fake bake.