Cirque Lodge advertises itself as a dual diagnosis treatment facility. Our family member was…read moreadmitted with a written prior diagnosis for a serious mental health disorder and was not seen by a psychiatrist for the first 50 days of his stay. We were told that the medical staff who are PRNs and therapists, not psychiatrists, did not "see signs" of moodiness and the family member was not reporting symptoms. It was only when the family contacted DHHS was the patient seen by a psychiatrist and prescribed his needed medication. Ironically, one of the reasons our family member developed substance abuse issues is because he had gone off his medication and was self medicating with drugs. So, if mental health issues are a concern, this is not the right place. Additionally, we had almost no support from his therapist. We went 3 weeks without return phone calls and contact with our family was limited to a specific date and time with zero flexibility. It felt like the family involvement was limited to family week which they heavily promote instead of 1:1 check-ins. For $800 per day it felt like a 12 step program in a nice facility. My advice is if you need to send your family member to Cirque Lodge, get the expectations in writing. Their website is purposely vague and for $800 per day it should not be unreasonable to expect weekly calls for updates and the patient to be seen by a medical professional if they have a pre-existing condition. I can only imagine how much more difficult it would be for families who suspect a mental health issue. I would also interview the therapist who will be working with your family member. Ours was awful. We also contacted Cirque Lodge with a formal complaint and request for refund for missed time with the right treatment plan. They declined our request. For our family, it's less about the money and it is more about the shocking lack of mental health awareness. As I asked one of the Cirque leaders "If a patient was admitted with a diagnosis of diabetes would you withhold their insulin until they had a blood sugar crash?" I don't know how it's any different. Fortunately, we have our family member in a better facility now and he is getting the treatment he needs. We are redoing the first 90 days which comes at great expense in both time and money. If you have similar circumstances, I hope our story helps you.

Cirque Lodge is at its core a business interested in protecting its own interests: it has no care…read moreabout you getting well. The front line staff and clinical staff and community are largely good people but the administrative staff there are looking out for two things: their bottom line, and their liability exposure. Do not be fooled by the nice amenities - this place does not care about you getting well.

This is a very well maintained and beautiful facility. Most of the staff are friendly and caring…read more That being said, the quality of care from the nursing administrator and the doctors there leave a lot to be desired. A relative of mine is a current resident there and has been for several months. She is in chronic pain of her sciatic nerve and has so far basically been ignored. She has been to the nearby pain clinic one time with no plan to revisit or resolution for her pain. I have tried to speak to the Nursing Admin and always get voicemail. My calls are never returned. I have left messages for her doctor with the same result. As far as I know, there is no care plan in place for her discharge to an assisted living facility which is her desire and her goal. I live out of state so it is very hard for me to sit back and watch my relative be treated in such a manner. I am looking for another facility as I write this. Take my advice, do NOT let your family stay here. If there were a zero star rating, I would give it zero stars.

While I was a patient there I lost about 6 pounds because the food was so bad I coeat very much…read more The CNA's were also rough. I'm gonna try to get me into bed cause I was asleep. It would bring me my breakfast and leave without turning on the lights and it would always be cold. We have oatmeal every day cold it's time for me to leave Check out because it was a holiday and nobody was there. We had to pay a higher pay for the four days that I had to wait for people to come back from vacation so we can check out that was extremely unprofessional and enexcusible since it was Christmas week

I had a family member admitted to this hospital here for both mental health and detox. The staff…read morewere so kind and communicated well. She was so happy to be getting help. She went on to a residential rehab and is doing great. It is a very nice hospital. She learned a lot about herself and gained skills to stay healthy. They did an excellent job. Thank you. We will be forever grateful. P.S. many of the reviews below are for a school with the similar name not this hospital.

My concern with my daughters stay here is over the fact that she was there for over two weeks and…read morenot once did the psychiatrist that was medicating her and treating her ever reach out to me. Secondly, when I said I was going to be taking her out against medical advice I was threatened with associates saying that my insurance would not pay out on her medical claim and I could be left liable for all of it. That is an outright lie. If ANYONE feels like they are not getting the treatment they need they have every right to leave. They also tried to diagnose my daughter as bipolar which is so controversial at her age.

The physical therapy at Stonehenge was just awesome, and very comprehensive for my elderly mother…read more Many of the nurses were caring and awesome too! However, one shower nurse was very unkind to my mother! She made my mother's stay there and her recovery absolutely miserable! My mother was also treated very badly by the facility leadership. So I have mixed feelings about Stonhendge. And like I said, some of the nurses and physical therapists were just absolute angels to my mom. But some of the staff, including an extremely mean nurse, ruined the whole experience for my mother there. I don't understand why extremely cruel people like this nurse become CNA's? There's so many other (less stressful) occupations out there where you don't have to take your bad attitude out on vulnerable elderly people! WHY?

My grandpa was needed to use the bathroom and they took a little to get down there and Took him to…read morethe bathroom and sat him on the toilet and said to pull the cord when he was done and he has a broken leg hip and back and they did NOT put his brace on and they left him in there for about 30-35 minutes just to find him on the ground and they took forever for them to call a ambulance

The staff is incredibly kind, empathetic, and knowledgeable. They treat any type of addiction, but…read morespecialize in substance abuse. Adam is someone wonderful to begin working with if you're finally ready to work on getting help and getting sober.

Their treatment program, in my opinion as a former client, is the right mix of tough and caring…read more You don't feel like you're in jail, and the treatment was very thorough and professional. Every staff member I had contact with was helpful. I think it would be so hard in this industry to not become jaded, but they seem to maintain a level of genuine interest and caring that I was honestly surprised with. Dave was my therapist and was awesome. He's one of the owners, but rather than sitting back, takes a very active role in everything that goes on there, including individual therapy with clients. He was a great mix of fun, professionalism, and genuine caring. The group meetings and instruction from staff members were always very interesting, and supportive. I learned a lot and benefited from being around such empathetic people. Not quite as important, but still nice- the facilities were nice, clean, and well maintained. Being in a difficult situation, any nicety made life a little easier. In a very difficult time of life, the treatment I received here and in their outpatient program really turned things around for me. I'm very grateful to them.

We've had a loved one here and feel that their firm yet loving support creates a clinical climate…read morewhere changes can occur when the individual is really really to embrace change and enter into a neeclife.

Wow! They give medical treatment with a full medical staff in a spa like atmosphere. They have…read more oxygen bar, sensory deprivation float spa, massage tables, vibrio acoustic chairs... The staff is happy and loving. The food is fantastic. They care and it shows.

The treatment may have worked. The clinical experience did not match what was sold. And no doctor…read moreeven worked there the entire week. Our family member is a 19-year-old high performing athlete who has had daily headaches and post-concussion symptoms since October. After five months of neurologists finding nothing on standard MRI, we flew to CognitiveFX for the EPIC treatment week. The fNCI scan was genuinely illuminating -- the most objective picture of what was wrong that we'd had in five months. The treatment protocols were sophisticated and specifically mapped to her scan results. Her before and after scores moved dramatically. We believe something real happened this week. But here's what didn't happen. On day one I asked explicitly: by Friday we need an honest clinical assessment of when and if she can return to sports. That was the single most important ask. Friday's end-of-week review was conducted by a nurse and a trainer. No physician was available at any point during the entire treatment week. The doctor whose name is on her scans we have still never spoken to. In fact, we were told three of the four doctors listed at the clinic do not come in, and one wasn't coming in the entire week we were there. No doctors -- at all. We had to push hard just to get a Tuesday Zoom scheduled with the physician of record-- after the week was over and we were already on a plane home. There's more. CognitiveFX ordered a cervical spine MRI on day two of treatment. The radiologist found degenerative disc disease out of proportion with vertebral wedging from chronic axial loading. Nobody mentioned this to us during the week. We found out from a chiropractor we saw on the way to the airport Friday afternoon. CognitiveFX had that report for three days and said nothing. We also requested CognitiveFX's own return-to-sport specialist, who had committed to being part of the end-of-week process in a pre-treatment meeting be included in Friday's review. He wasn't there either. No one was but a thoughtful nurse. For what this week costs, the clinical consultation piece should not require a parent to fight for it after the fact. The diagnostic tool is real. The treatment protocols are real. The therapists and trainers were professional and clearly skilled. But a medically supervised program needs physicians who are actually present and accountable. That part was not delivered. I'll update this review based on how Tuesday's follow-up call goes.

I feel like I've been able to get my old life back before my first concussion. The brain fog is…read moregone! I feel like someone put a new brain in my head. The exhausting week and money was worth it for this amazing feeling. The one week, all day of hard work to help all areas of my brain function was incredible. Lunch was provided every day. The time to rest in between sessions was nice. It was so amazing to see I could do memory exercises at the end of the week that I was not able to do at the beginning of the week. When you get done you still have to continue with the exercises at home. Cognitive FX does provide you with a big binder of exercises. The MRI that was done before the week and at the end of the week were compared and there was a significant difference. Everyone who works here is so kind, patient, and understanding. It was so nice to meet other people who have been experiencing the same symptoms I have for so long. Not everyone understands how you feel but people at Cognitive FX do. This was a life changing experience.

The independent living environment and multiple activities to engage residents and include families.read more

Treeo Orem is the most outstanding Independent Senior Living Community in Utah!…read moreWhen you walk in there is a feeling of hope, joy & LIFE!! The food is delicious & they offer over 280 fun, engaging & MEANINGFUL activities & big events EVERY MONTH. When I visit Treeo, I visit a warm & loving environment.

I wish I could give zero stars. Today is April 16th. I was admitted on April 9th after being told I…read morewas approved for 100 days. Today I was told it was a mistake and insurance isn't paying. It's Friday and they said they would be discharging me on Monday. I have no one to pick me up on Monday and it would have to be Sunday. That was initially a problem because no one is in on Sundays. That was a they problem not a me problem. They also took $1750 from me which was my copay and insist on keeping it because they are "eating" the rest. They wouldn't be absorbing any costs if they had done their job right.

This place sucks, my sister came here for help and it just made her worse she could hardly ever get…read moresleep and she started losing weight very fast and made her worse then before she went in. I Do NOT RECOMMEND THIS PLACE. They don't even let her flush the toilet herself and they make her naked to weigh her instead of just putting on a robe that would hardly change her weight on the scale. When she slept they shined a light in her face to check blood pressure or something so she told us she felt like she was going insane. They wouldn't let us bring phones in to FaceTime someone if they couldn't make it and they said it was for "privacy reasons I just don't recommend this place to anyone

Craig Shultz and the professional crew at PST are incredible. Highly recommend! 10 out of 10…read more Affordable, takes insurance and service is impeccable.

They are excellent! Because of a serious injury years ago, I've been to numerous physical…read moretherapists over the years, and they are by far the best. Since "discovering" them, I've had to have more surgeries, and I have them done in Utah (I live out of state) so I can go to PST for my recovery. They are that good.