Cirque Lodge advertises itself as a dual diagnosis treatment facility. Our family member was…read moreadmitted with a written prior diagnosis for a serious mental health disorder and was not seen by a psychiatrist for the first 50 days of his stay. We were told that the medical staff who are PRNs and therapists, not psychiatrists, did not "see signs" of moodiness and the family member was not reporting symptoms. It was only when the family contacted DHHS was the patient seen by a psychiatrist and prescribed his needed medication. Ironically, one of the reasons our family member developed substance abuse issues is because he had gone off his medication and was self medicating with drugs. So, if mental health issues are a concern, this is not the right place. Additionally, we had almost no support from his therapist. We went 3 weeks without return phone calls and contact with our family was limited to a specific date and time with zero flexibility. It felt like the family involvement was limited to family week which they heavily promote instead of 1:1 check-ins. For $800 per day it felt like a 12 step program in a nice facility. My advice is if you need to send your family member to Cirque Lodge, get the expectations in writing. Their website is purposely vague and for $800 per day it should not be unreasonable to expect weekly calls for updates and the patient to be seen by a medical professional if they have a pre-existing condition. I can only imagine how much more difficult it would be for families who suspect a mental health issue. I would also interview the therapist who will be working with your family member. Ours was awful. We also contacted Cirque Lodge with a formal complaint and request for refund for missed time with the right treatment plan. They declined our request. For our family, it's less about the money and it is more about the shocking lack of mental health awareness. As I asked one of the Cirque leaders "If a patient was admitted with a diagnosis of diabetes would you withhold their insulin until they had a blood sugar crash?" I don't know how it's any different. Fortunately, we have our family member in a better facility now and he is getting the treatment he needs. We are redoing the first 90 days which comes at great expense in both time and money. If you have similar circumstances, I hope our story helps you.

Cirque Lodge is at its core a business interested in protecting its own interests: it has no care…read moreabout you getting well. The front line staff and clinical staff and community are largely good people but the administrative staff there are looking out for two things: their bottom line, and their liability exposure. Do not be fooled by the nice amenities - this place does not care about you getting well.

This is a very well maintained and beautiful facility. Most of the staff are friendly and caring…read more That being said, the quality of care from the nursing administrator and the doctors there leave a lot to be desired. A relative of mine is a current resident there and has been for several months. She is in chronic pain of her sciatic nerve and has so far basically been ignored. She has been to the nearby pain clinic one time with no plan to revisit or resolution for her pain. I have tried to speak to the Nursing Admin and always get voicemail. My calls are never returned. I have left messages for her doctor with the same result. As far as I know, there is no care plan in place for her discharge to an assisted living facility which is her desire and her goal. I live out of state so it is very hard for me to sit back and watch my relative be treated in such a manner. I am looking for another facility as I write this. Take my advice, do NOT let your family stay here. If there were a zero star rating, I would give it zero stars.

While I was a patient there I lost about 6 pounds because the food was so bad I coeat very much…read more The CNA's were also rough. I'm gonna try to get me into bed cause I was asleep. It would bring me my breakfast and leave without turning on the lights and it would always be cold. We have oatmeal every day cold it's time for me to leave Check out because it was a holiday and nobody was there. We had to pay a higher pay for the four days that I had to wait for people to come back from vacation so we can check out that was extremely unprofessional and enexcusible since it was Christmas week

They insisted on over medicating a 15year old. For children it is more like a prison than a place…read moreto receive needed help. Hopefully your are lucky and your insurance allows you to choose any other place

When I was there they treated you horrible and just used you as a test subject for all sorts of…read moredifferent medication I've had to see my normal doctor to get things fixed for diagnose me with a bunch of things I don't even have and than from other women there that they have been sexually assaulted I would give this place a zero if I could!!

The staff is incredibly kind, empathetic, and knowledgeable. They treat any type of addiction, but…read morespecialize in substance abuse. Adam is someone wonderful to begin working with if you're finally ready to work on getting help and getting sober.

Their treatment program, in my opinion as a former client, is the right mix of tough and caring…read more You don't feel like you're in jail, and the treatment was very thorough and professional. Every staff member I had contact with was helpful. I think it would be so hard in this industry to not become jaded, but they seem to maintain a level of genuine interest and caring that I was honestly surprised with. Dave was my therapist and was awesome. He's one of the owners, but rather than sitting back, takes a very active role in everything that goes on there, including individual therapy with clients. He was a great mix of fun, professionalism, and genuine caring. The group meetings and instruction from staff members were always very interesting, and supportive. I learned a lot and benefited from being around such empathetic people. Not quite as important, but still nice- the facilities were nice, clean, and well maintained. Being in a difficult situation, any nicety made life a little easier. In a very difficult time of life, the treatment I received here and in their outpatient program really turned things around for me. I'm very grateful to them.

We've had a loved one here and feel that their firm yet loving support creates a clinical climate…read morewhere changes can occur when the individual is really really to embrace change and enter into a neeclife.

Wow! They give medical treatment with a full medical staff in a spa like atmosphere. They have…read more oxygen bar, sensory deprivation float spa, massage tables, vibrio acoustic chairs... The staff is happy and loving. The food is fantastic. They care and it shows.

The treatment may have worked. The clinical experience did not match what was sold. And no doctor…read moreeven worked there the entire week. Our family member is a 19-year-old high performing athlete who has had daily headaches and post-concussion symptoms since October. After five months of neurologists finding nothing on standard MRI, we flew to CognitiveFX for the EPIC treatment week. The fNCI scan was genuinely illuminating -- the most objective picture of what was wrong that we'd had in five months. The treatment protocols were sophisticated and specifically mapped to her scan results. Her before and after scores moved dramatically. We believe something real happened this week. But here's what didn't happen. On day one I asked explicitly: by Friday we need an honest clinical assessment of when and if she can return to sports. That was the single most important ask. Friday's end-of-week review was conducted by a nurse and a trainer. No physician was available at any point during the entire treatment week. The doctor whose name is on her scans we have still never spoken to. In fact, we were told three of the four doctors listed at the clinic do not come in, and one wasn't coming in the entire week we were there. No doctors -- at all. We had to push hard just to get a Tuesday Zoom scheduled with the physician of record-- after the week was over and we were already on a plane home. There's more. CognitiveFX ordered a cervical spine MRI on day two of treatment. The radiologist found degenerative disc disease out of proportion with vertebral wedging from chronic axial loading. Nobody mentioned this to us during the week. We found out from a chiropractor we saw on the way to the airport Friday afternoon. CognitiveFX had that report for three days and said nothing. We also requested CognitiveFX's own return-to-sport specialist, who had committed to being part of the end-of-week process in a pre-treatment meeting be included in Friday's review. He wasn't there either. No one was but a thoughtful nurse. For what this week costs, the clinical consultation piece should not require a parent to fight for it after the fact. The diagnostic tool is real. The treatment protocols are real. The therapists and trainers were professional and clearly skilled. But a medically supervised program needs physicians who are actually present and accountable. That part was not delivered. I'll update this review based on how Tuesday's follow-up call goes.

I am so grateful that I had the opportunity to come to CognitiveFX for 2 weeks. I think this…read moreprogram is AMAZING. I decided to come because I could either pay the price by continuing to live my life with post-concussion syndrome or I could pay the price to come to the best place in the world for treatment and then enjoy the rest of my life. I went to my local medical center and saw their neurologist and speech and memory therapist as well as had physical therapy. I was not getting better. A friend saw me in my condition and decided to research what was out there that could help me. I had no idea that there was a place like CognitiveFX. I made the best decision and flew to Provo Utah for treatment. The therapists cared so much about me and helping me get better. The patient care coordinators are very skilled and are very fun to work with. I connected with so many of them. I heard that they were world renowned before I came here and that absolutely is true. There were patients from several different countries here as well as local people and people from within the United States. Today is my last day and I really hate to leave this wonderful place. It feels like am leaving family. I'm pretty sure that you'll feel the same way when you make the prudent decision to come here for your concussion treatment.

The independent living environment and multiple activities to engage residents and include families.read more

Treeo Orem is the most outstanding Independent Senior Living Community in Utah!…read moreWhen you walk in there is a feeling of hope, joy & LIFE!! The food is delicious & they offer over 280 fun, engaging & MEANINGFUL activities & big events EVERY MONTH. When I visit Treeo, I visit a warm & loving environment.

I wish I could give zero stars. Today is April 16th. I was admitted on April 9th after being told I…read morewas approved for 100 days. Today I was told it was a mistake and insurance isn't paying. It's Friday and they said they would be discharging me on Monday. I have no one to pick me up on Monday and it would have to be Sunday. That was initially a problem because no one is in on Sundays. That was a they problem not a me problem. They also took $1750 from me which was my copay and insist on keeping it because they are "eating" the rest. They wouldn't be absorbing any costs if they had done their job right.

This place sucks, my sister came here for help and it just made her worse she could hardly ever get…read moresleep and she started losing weight very fast and made her worse then before she went in. I Do NOT RECOMMEND THIS PLACE. They don't even let her flush the toilet herself and they make her naked to weigh her instead of just putting on a robe that would hardly change her weight on the scale. When she slept they shined a light in her face to check blood pressure or something so she told us she felt like she was going insane. They wouldn't let us bring phones in to FaceTime someone if they couldn't make it and they said it was for "privacy reasons I just don't recommend this place to anyone

Craig Shultz and the professional crew at PST are incredible. Highly recommend! 10 out of 10…read more Affordable, takes insurance and service is impeccable.

They are excellent! Because of a serious injury years ago, I've been to numerous physical…read moretherapists over the years, and they are by far the best. Since "discovering" them, I've had to have more surgeries, and I have them done in Utah (I live out of state) so I can go to PST for my recovery. They are that good.

From the second I started going to true north I have regretted every moment. The counselors Bret…read moreand Jeanna straight up told me that they "do not care about my recovery." Not only did wait to talk to me about issues with my UA's until the very last day instead of bringing it up the first time it happened, I was completely forgotten about for my review you are supposed to get by the doctor after 1 month of being there to see how your treatment is going and if you are having a problem with relapsing or withdrawing at all and it is supposed to be a monthly meeting with him and I've only seen him one time in over 8 months. All they care is about getting their money every week on time and if you cannot do that or if you get paid a day later than it is due they make you taper the rest of the week Thursday to Monday even if you pay on one of those days. The even crazier part is you have to pay the full amount for that week even if you were being tapered thursday to Monday and then you have to pay again for the next coming week by Wednesday. I started on a Thursday so I had to pay $85 that day and then immediately on Monday they expected the next $85 payment for the next week how is that fair? Why would I have to pay $85 for three days of treatment and then be expected to pay Monday again $85 for the next entire week even though it even hasn't been a week? Their policies do not make any sense. There are numerous HIPAA violations taking place every day and I cannot believe that this Clinic has not been shut down or sued by a client that they have had yet. The counselors have favorites and they are not afraid to show it, and if they don't like you they'll make sure they do everything they can to get you kicked out. Once I was they're at 8:58 a.m. on a Saturday and closed at 9 a.m. and they locked the door on me and wouldn't answer the phone. I started to try to call them at 8:45 am. Of course they will not admit that they locked the door on me early because they could be sued, but they also let a girl in that got there at 9:15 a.m. after me and she told me she never called to tell them... As they let her in she then slammed the door in my face but that week was also a week I could not make a payment by Wednesday.. Which to me just seems a little bit odd. I have been someone that has a problem was making payments Monday through Wednesday because I get paid on Fridays they have always been after me and done everything in their power to make me suffer or withdrawal. Which is crazy to me because I'm the one paying their bills......One day I heard Jeanna telling her co-worker there about how she paid for one of the clients to stay in a hotel for a few days over Christmas so they had somewhere to stay. But then I am one or two days late with a payment even though I've shown them I am a loyal client for eight months, and they can't give me a break? Everybody who works there is two Faced and constantly talking about their patients in front of anybody there, and also making fun of them. I work in the medical field and I've never been in an office so unprofessional or unsympathetic for people going through the things addicts will go through . If you're rich don't worry about ever having to pee clean but if you're poor make sure that you are perfect and never stray from the recovery path or they will kick you out the first chance you get instead of asking you how they can help or what's going on in your life. Because God forbid they find out someone in your family has cancer or that you are homeless yourself and understand why you had a problem with relapsing. Counselor should be supportive and understanding not ignorant and intolerant. Especially when its a rehab. I cannot wait to meet with another company or clinic about my recovery or path to sobriety, all they ever made me want to do was go back to doing drugs and forget about how crappy and judgemental people can br. So save yourself the time and please go to another clinic you'll be happy you did.

From the owner: At True North Recovery & Wellness Center, we are dedicated to guiding individuals towards a…read morehealthier, substance-free life. Our center specializes in drug rehab and alcohol rehab, offering comprehensive, personalized treatment plans to address the unique challenges of addiction. Our expert team provides compassionate support through every stage of recovery, from drug detox and alcohol detox to long-term wellness strategies. At True North, we are committed to helping you navigate the path to recovery with hope, expertise, and unwavering support.