I requested payroll services from Evelyn in 2020. She did the 2020 payroll for me but with lots…read moreof hiccups and headaches. Every time I would call her, she would text that she is in a meeting. EDD deducted $4k and called her to ask what this was for, she never replied back. Going into 2021, I thought she would process my payroll, either every six months or at the end of 2021, but she never did. She never answered my calls or texts. I was late for my 2021 taxes so I had to pay a penalty. On top of that, my 2020 payroll tax papers were never sent. She is horrible in returning calls or doing her job. I have a text from her saying that she would check on the $4500 that EDD charged me. It's been 6 months and she still hasn't answered. She is saying she is busy.

The most expensive service I've ever used, and for fairly straightforward taxes. 3x as expensive as…read moreI've paid in the past.

They turned me away because I didn't file with them last year but I went with them for 5 years…read morebefore that!

Over the last 15 years, my spouse and I have worked with countless tax preparers and CPAs. However,…read morewe have never encountered anyone as experienced and organized as Dan Hollenback. He is extremely knowledgeable and efficient in how he handles both our business and personal tax returns. I admit filing our taxes is a real pain-in-the-butt due to all the complicated issues, needed clarification and back & forth stuff but Dan handles the pressure well. (Which would seem like a "no brainer" in this industry but I have seen some tax professionals crack). Every time I've emailed Dan, he responds quickly with helpful advice. No question is silly or dumb; I feel he really cares about his clients and how to best help them. I am so glad we found A&L Financial Services! We will surely be using them for many years to come.

I wrote this company a review 6 years ago. Now I just saw Cindy's response to my review 6 years…read morelater. Her response is totally untrue. What a terrible person she is! Not only didn't she acknowledge her bad behaviors and the impact to her client's tax filing due to her delay and mistakes, but also she lied on Yelp. Several months after she saw the bad reviews posted, she sent an email to me and my husband, apologized about her bad service and also offered free tax services, but at the same time she posted untrue responses on Yelp to defend herself. This is very inappropriate and is another example of her dishonesty and bad behaviors. She was playing games. Please take all the one star reviews about this company seriously, because people are nice and reasonable and won't post bad reviews if they have to.

Cindy's team didn't really know what they were doing and ended up making mistakes on my tax return…read more On top of that, their service was pretty bad--they kept making excuses and delaying things instead of helping me out. What happened to me is that I hired Cindy in 2024 to file my 2023 taxes, but because of the errors her team made, I still haven't received my 2023 tax refund as of April 2025. Even though I followed up multiple times, they kept saying they were too busy and never helped me file the amendment.

Do not go to this place unless you want to pay the IRS more than you are supposed to pay. My wife…read moreand I had another accountant review our taxes because when the clown that originally did our taxes seemed way off. Come to find out they were off $5000.00 So when I called back to tell them the situation Michale actually had the nerve to say I will do your taxes for free but you can never come back here again. (Total piece of shit!!!) If I could give this place a zero I would. The office staff is extremely ghetto and unprofessional. When I was in the lobby the majority of clients look like they were drug addicted or extremely low income...

They have been my CPAs for like 20 some years. Great people and great service and advise!read more

STAY FAR, FAR AWAY…read more Sanjay and his disorganized, careless firm are the reason our taxes were filed late and incorrectly. His incompetence cost us penalties with the IRS, yet instead of taking responsibility, he held our returns hostage until we paid him in full, even though he already had our deposit. When we asked him to fix the mess that he caused, he refused to help unless we paid him even more. The arrogance and lack of accountability are unbelievable. I have never dealt with a more unprofessional or incompetent accountant. He is an absolute nightmare to work with. Save yourself the stress, money, and penalties. STAY AWAY.

The reviews for this service are indeed accurate. This was by far one of the worst tax preparation…read moreservices we've encountered. I reached out early April to have our taxes filed. I uploaded our documentation almost immediately and was informed it would only take three to four days to be processed since our taxes are pretty straightforward and standard. 2 weeks go by and we don't hear anything. We called to follow up as the tax deadline had passed only to find out they not filed and stated they needed additional documents. We uploaded what was asked of us, and then another few weeks go by without any communication. Again, we had to take action to follow up on our taxes. We only received notification our taxes were officially filed yesterday IN JUNE, which was well over 2.5 months since we first reached out. There was no acknowledgement or apology. Then they had the audacity to ask for a review! Suffice to say, we will not be having our taxes done by them in the future. Business is poorly managed along with lack of communication.

I have known Steve for many years, my old Boss from Denevi Cameras uses him for all his accounting…read moreneeds and his son still uses him. Steve has always been up front about everything with them. I started using Steve about 4 years ago when my accountant retired. He has done a great job for me. Always on time on what he promises.

I would not recommend him as your tax guy. He is very rude and disorganized. The office is a mess…read morewith lots of folders all over with no organization. The staff also follows the same unorganized system. When he asked me to come for a meeting for my dad's taxes because he did not get all the paperwork Steve kept stating " how he was doing us a favor ". I asked for what my dad did bring and what was missing he was not able to provide that or find the paperwork that my father did bring in. During the meeting another client kept calling and he was not talking kind about her and stated "he did her taxes but she was not happy she owed and he did her a favor, but might not due her taxes" he also complained about all the work. After the meeting I uploaded all the paperwork on their link. I tried following up for my dad and made an appointment on a Friday via phone. I asked several times if they are open. Polly his receptionist said yes. A month goes by and the appointment was came up. I went to the office and they are not open. Polly sent a message by email saying she was cancelling the appointment. I don't typically check emails very often and did not see it. I left a message and Steve called back and was very rude. Kept stating how he was doing us a favor and that she emailed and that it was fine. I told him that's not how I made the appointment and I made it via phone call. He never followed up with us about our taxes and never gave us the taxes back. We paid him for a service and he was very unprofessional. Needless to say we are never going back. After that I reached out to our financial advisor and asked for another recommendations. Please save yourself the trouble! Now we have to make sure he did our taxes or did not purposely mess up because we got a check back from the IRS and now I think he did something shady. Also wanted to point out he has a San Ramon as his office here on yelp and on google it says he's in Dublin. Yelp still says San Ramon! I find this sketchy. If you wanna CPA that keeps telling you that he's doing you a favor while you're paying for a service this is the guy for you !

If you're looking for a qualified CPA who truly knows his stuff, then Raymond Young is the one!…read more Before Raymond, I was constantly owing over $100,000 in taxes every year and knew something just wasn't right. My marketing director recommended Raymond and thank God he did! Raymond went in, completely reworked the mess I was in, and when everything was done, I only owed the IRS $8,100. I literally cried -- I knew God had led me to the right person. Raymond has been my angel! My experience has been nothing short of amazing. I just wish I had found him 10 years ago... but now he's my CPA for life. -- Robin Anthony

Raymond Young is legit. He has been preparing my taxes for the past three years. I worked as a…read moresuccessful real estate agent. I was referred to him by a colleague. He is responsive and very detail-oriented. I am now a full-time certified massage therapist at the Healing Arts Center at Cavallo Point Lodge in Sausalito, and I also have a private practice in San Francisco. When I transitioned to these careers, he still made my taxes stress-free and came in at a high return. Highly recommend!

Abraham forgot to include my payment voucher for this year , missed our appointment call time, and…read morewas extremely rude on the phone. He wouldn't let me ask questions- he only talked at me. Whenever I tried to say anything you muttered "oh my God" under his breath and kept saying "again..." and repeating himself. Unprofessional and plain rude. Been going here for decades with my family, but ever since it changed hands five years ago, the prices increased and the quality of services has plummeted. Time for a new tax accountant.

At first I was disappointed with the wait time. But after working with Abraham, he was very…read moreapologetic and was able to work with my daughter. Very professional and easy to talk to.