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    Sterling Quality Tire Factory

    2.3 (3 reviews)

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    11 years ago

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    Les Schwab Tire Center

    Les Schwab Tire Center

    (26 reviews)

    Everything! Easy, polite, professional and good job well done! I will start going here to get…read moremost of my automotive needs addressed.

    I brought my car in because low tire pressure light was on. When I first walked in a lady greeted…read moreme and she took my keys when I asked her how long away was she stated that she had just gotten back from running to the bank and so she didn't know, but that she would check. I never got an actual time estimate. An hour and a half later I go up to ask how much longer it was going to be. A gentleman went and looked at the queue and came back and said it would be another hour and a half to two hours. I stated that I had already been waiting for an hour and a half. Another gentleman who I am assuming to be the manager stated that he was going to go figure out what was going on and see what he could do. When he came back, he stated that he moved my car to the front of the line so that way it would get started. About a half hour to 45 minutes later technician comes in and tells me that there were two nails in the tire and one of them was in a gray area and was not holding pressure anymore. he stated that they were gonna try again, but that this was not gonna be a permit fix. He gave me a quote on three different types of tires. And stated that I should replace it. He went back and continue trying to fix the tire. He got it fixed. By that point I had been at the tire place for 4 1/2 hours. If I had known the weight was gonna be so long, I would not have stayed. It was a waste of my time. Thank you to the gentleman who moved my car up, but I believe they need to come up with a better system in terms of checking in cars. I feel like if they would've had an electronic system where I could see the progress on the car or even just see how long the estimate was gonna take. I would've been a lot more informed. Overall, it was a bad experience. I contemplated getting my tires through them, but after this experience, I declined and went to a different tire shop. I would not go there at all ever again.

    Kapp Auto Care

    Kapp Auto Care

    (3 reviews)

    Not too long ago was my very last time acknowledging this place exists, First. Incredibly rude desk…read moreservice! i have been here for a few things and each time we had to bring it back for them to do it again the right way. They insisted there was another issue but there was not. You could clearly see they had not installed the parts correctly BECAUSE THEY FELL OFF OF THE CAR. Iv worked on cars forever i just don't have the time to sit under my car its sad you cant trust "professionals" dont come here!

    Well, I guess mechanics can't be trusted here in in Clinton!!!…read moreVery Upset with Knapp and the service writers "MATT"... I guess I trusted to quickly & too much!! Always starts the same, then work was done that I questioned [they denied saying it-of course they would] Then while "Trying to explain the issue, I get interrupted by MATT, and tries to say it's something else-this turns into a shouting match & me asking this person to step away & get out of my space {I'm next to the car seat & door and he's pinned me in[which he never does back up-actually steps closer [intimidate/control] he's 6'3"+ & 350 lbs... Not a good thing to do!! Going forward, made another appointment to try & fix this ongoing issue [started as CVC joint and wheel bearings as they said I needed, then turns into alignment and CVC joint and rack & pinion gear-missing a tooth??- which would include the alignment ... said wheel bearing were fine..huhh? Okay- now after all that, there's a 1/2 to 24inch play in the steering [which wasn't there before] wheel-after it gets warm... last Thursday, I showed it to them and returned monday to get it "warrantied" which was stated by Matt-The big guy and fix it-.. Great Monday comes and nothing done to it, they can't see or find the issue TOOK THE ENTIRE DAY FOR 3 PEOPLE TO DRIVE IT AND NOT A THING WAS FIXED.... yeahhhh but can you leave it here another day to waste my time.... Soooo they accomplished what they set out to do-frustrate me enough to not have to fix they're F^CK UPs.... So now my SVU has a front wobble, with a 1/2 play in the steering wheel [which-it drove perfectly steering wise] Actually I won't drive long distances, now-because it is NOT safe to!! Also I changed the tires to eliminate that possibility.. and added a tune up... [which is messing up also-asked them to replace the wiring because of cross firing-they replaced the "BOOTS" only, and the weak wires were cross firing yesterday so another $600.00 lost, plus $1,200 tires [had 60% tread] Okay Okay I am RANTING now... Yeah, I am very upset. GET EVERYTHING IN WRITING WITH THEM-i TRUSTED THEM & GOT SCREWED.... GONNA FIND ANOTHER MECHANIC TO FIX THEIR MISTAKES AND RETUNE IT

    Sterling Quality Tire Factory - tires - Updated September 2026

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