They refused to honor service on their own tires by saying they were too old and needed to be…read morereplaced. The tires were in great shape and were perfectly serviceable.

Just got service from the north layton store. They were exceptional. Many companies have lost…read morecustomer excellence, but Discount tire has not. They greet you with a smile and are very helpful. I always go to Discount Tire for all my vehicles.

I took my car to Gill's in Bountiful to balance the tires. They said they would, for free, also…read morecheck the alignment, which would require them to lift the car. After doing that, they told me the alignment was off and recommended I let them fix it. I said I would think about it. When I started the car to drive away, it sounded terrible, like the muffler was broken. I took the car back and told them something was broken. They said the exhaust pipe was broken and blamed the age of the car and disclaimed all responsibility. I took it to another mechanic. He said Gill's broke the exhaust pipe when they hoisted the car up to check the alignment. I would never go back to Gills.

Point S had been my preferred shop for over 5 years as the service was professional, the people…read morewere helpful, the prices reasonable and it was in walking distance from my home. I purchased tires and had oil changes done. My visit today felt like everything had changed for the worst. What I heard is that when Mr Gill took over, he fired everybody and hired other people, probably for less money. Their prices are now higher than other shops, they left greasy prints on the door handle and steering wheel and seats and it appears that they scraped the rear corner.

I have been to Jay's for Tires, Lifts, and maintenance on my vehicles and Brandon has always…read moretreated me great. They have been priced fair and the quality has been great.

We stopped at Burt Brothers last summer on our way home to CA from Yellowstone. They replaced the…read morefour trailer tires for us, and everything was smooth and we were quickly back on the road. We're getting ready to head out on another trip, and I noticed one of the tires has a sidewall bubble. Layton is about 820 miles from us and I couldn't find the tire receipt. I emailed the store on Sunday night, and before 9:00am Monday, I had a response plus a copy of my receipt. They arranged for a warranty replacement at a local dealer here in CA and I was able to get it taken care of this morning - great customer service and they honored their warranty.

The store us clean and the employees are friendly. They do a great job and they are honest.read more

What a great experience, the lobby is nice and very friendly, the guy who helped us treated us like…read morewe were long time friends and was very kind, the employees from what I saw are very hardworking, we had a big problem with our tires and brakes and they told us it would be done by 4 and it was 12, that was really good to know! I'm very much so coming back here if we get car trouble

Took my 2021 Tacoma in for new tires and alignment. Pulled very slightly left when I brought it in…read more Pulled harder right when I left the shop. Backing up the tire rubs the frame. It has never been in an accident and I bought the truck brand new. They told me to take it to a frame shop to get the frame straightened. It took them 3 tries and a huge waste of my time bringing it back and forth. I will not be back.

Supplied shop with new lower ball joint bolts in box with note to use them with thread locker…read more Talked to desk girl more than once about supplied hardware and that it was critical to use new bolts. My wife mentioned it when dropping off the vehicle, too. After about four directives to use the hardware, they did not, and RE USED old STRETCH bolts on new lower ball joints. This is an extreme safety concern. No self respecting technician would do this, let alone a trained one. Where is the communication between whoever is talking on the phone and doing the work??? Why is a technician that clearly does not care at best and lacks training at worst even being employed? We had one simple request, and it was on a note discussed more than a few times Your life is in danger by using this business. Re using lower ball joint hardware is a commonly known trade faux pas, a big fat F U to the customer and absolute disregard for human life, and especially on a 4x4 vehicle. Hopefully I can get my $90 in hardware back because they didn't even have the decency to leave it in the vehicle after not using it. Will bet money without thinking that the re used bolts aren't even torqued to spec, because the lug nuts were WAY over torqued. Just realized y'all re used the castle nuts too even though new ones came in the box ‍ what in the world?? UPDATE: representative for whoever Trav is assured me these "kits" come with the hardware they need and re using bolts is fine. I literally provided the entire OEM "kit" and specifically requested these new provided bolts be installed. I will bring any master tech to your poorly ran business table to kindly explain why re using lower ball joint bolts is a BAD idea in regular practice, but especially on a 4x4 vehicle. There is no good reason to not install them whatsoever, and to attempt to justify the opposite after being asked to install them more than once... ????? They actually dig their heels in on this. Incredible UPDATE: wheel lug nuts torqued unevenly between 80 and 130 ft lbs rather than factory spec 85ft lb. Had to jump on lug wrench for most. Good way to warp brake disc hubs and drums guys UPDATE: They gave us 8 of the 10 new bolts back (gave them 10 in a new unopened bag even though only 8 required), yet there are no new bolts on the vehicle. This is seeming like more than incompetence. LBJ bolts required more than 80 ft lbs to remove after their work, exactly as expected. If you're reading positive reviews about this place second guess them and the authenticity of who's writing them wholeheartedly. I am not a complainer by nature but this is more than unacceptable service. My family's life in danger and probably others; most people would probably never know the difference without having some knowledge or investigating. AVOID this shop like your life depends on it because it might. Also watch out for the petty theft, because maybe they're mad at their workload, or a customer for writing a note that may insult their intelligence if they have a weak ego... nobody will ever know here. They also decided to keep an entire bottle of supplied thread locker they didn't use. UPDATE: Had two front tires put on by actual professionals. Found abs sensor bolt was snapped from attempting to remove for LBJ replacement. I unscrewed the broken piece with my hand. All you had to do was replace the 10mm bolt. Explains why the abs was activating just before coming to a stop - the sensor was all loose with loose zip ties around the wire and knuckle. It seems the "technician" realized he didn't even have to remove it in the first place and the other side sensor bolt appears to be untouched. Do the "technicians" do test drives after their incompetent work is complete? Owner has not attempted to reach out. Nobody takes responsibility for anything. UPDATE: more than 3 photos don't seem to upload, but my brand new upper control arm ball joint nuts are all marred up, as if a monkey wrench or vice grips were used on them..... No reason to loosen or remove that do to the LBJ or tie rods guys. Whoever worked on this vehicle was both negligent, possibly intentionally, and did not have a single solitary clue. It would be nice to ever hear back from anybody about anything. I have worked in and been a patron of this industry for a very long time, and I have never seen or dealt with such unprofessionalism and incompetence in my entire life. It is truly representative of a lost generation of bro workers and people that have zero regard for others, or what is right. Management doesn't seem to exist. See photo for green (oem supplied) bolts. The reason we replace lower ball joint bolts is because less than 100% integrity (or 70% in this case) after more than one use (cycle) is unacceptable for this life/death part. If anybody doesn't know, if the lower ball joint or it's hardware fails, your front wheel ejects from the vehicle. Like this https://youtube.com/shorts/3-wk1CYv8JY?feature=share

I worked with Austin and Travis. After getting quoted $1,500 for tires from Les Schwab, they found…read moreme a similar quality tires for $800, plus they threw in an alignment for free. Great guys and appreciate their help. Great experience, start to finish.

Terrible service, they say they check everything but I went outside and looked in the garage and…read morethey were just sitting down looking at my car yes they did my oil change but everything else they didn't do but charged me for it I hate to say it but shitty company and it should be shut down, they've scammed so many people so please never go here

Incredibly helpful and friendly staff. I would highly recommend and encourage anyone that needs…read moretires, alignment work, etc to visit Jed's. I will definitely be using Jed's for additional work in the future. Thanks again.

Brian at Victors tires was amazing and helpful and kind. He got my trailer tires switched out for a…read morespare, made some good suggestions for why it wore out faster than my other tires. Lifted the old one into my truck and then directed traffic from the road so I could get my big trailer out of there! Thank you Brian!

I had a nail in my tire and needed it fixed quickly. The other places in town who would do it for…read morefree were over an hour wait. I pulled up and no one was in line so I was helped right away. It was about $20 to fix and they pointed out that my lug nuts were getting bad and needed to be replaced. I will have to get some another time because they didn't have enough. The service was quick and they were fairly friendly. There was some mexican music playing and a few of them were singing quite loud and enjoying life...nice to see people loving their job. You can wait in your car if you want while they fix your tires which is also nice.