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    Sterling Ridge Community

    5.0 (1 review)

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    9 years ago

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    Sterling Park East Apartments

    Sterling Park East Apartments

    (48 reviews)

    Eastside

    I would absolutely give it ZERO stars if I could. If you are considering leasing with Sterling park…read moreapartments I would definitely reconsider it. I have been leasing with sterling park for over 3 years and it was my first apartment ever and I had lived on the third floor. I had many issues and Dolores customer service is the absolute worse. Do not even bother trying to ask Delores for help, she will just laugh at you on the phone. I seriously don't understand how a person can be that miserable and still work in customer service for that long. Matt is definitely a respectful and responsive man, I would ask Matt for help on the phone or in person. I moved out and definitely ensured my next apartment did not have these following issues that sterling park had: *Appliances - nothing was upgrade. I basically had to beg for a new stove because the old one was not working and did not allow me to cook. I constantly complained about this issue and nothing was done until I wasn't able to cook for a week. *The a/c unit broke within a month of moving in and we live in Vegas summer heat. I just had a newborn baby girl and took about a week to be fixed. *The laundry washer and dryer are located outside of the apartment complex and doors were always kept open so there would always be bugs inside. The price to wash and dry is $5 in total which is overpriced in my opinion. Especially if you're going to be washing your clothes with bugs. *They always have like a 4-6 month "inspection" of your filter and smoke detector. The filters they install are very thin and see through. The apartment gets filled with so much dust. I buy my own filters due to that because I have allergies and they always change my expensive filter, even though I ask them not to. *There are holes in the roof which allows pigeons to move in and basically never let you sleep. I've asked for this issue to be resolved but was never fixed. *Living on the third floor you will deal with a pigeon infestation. You will not be able to enjoy your balcony/patio. *Also the door for the complex is unable to close so you will occasionally spot a few birds inside the complex when trying to enter your apartment. Also deal with bird poop, etc. because they never clean or wash the carpets. *The mailbox was always broken into but I never had my mail mailed here anyways but just something to add if you're expecting important mail. *Carpet beetle bug infestation. Issue was not resolved. I definitely learned a lot for my first apartment, do not settle for less.

    On August 7, 2025 there was work going on in the apartment next door to me I never knew they moved…read more Long story short that day I began to get dizzy there was a smell is became stronger through my vent I contacted the office agent Deloris couldn't give me any feedback she kept cutting me off from talking there was no notice that went out by email or posted out side door that a chemical would be used and open windows are something I ended up in emergency room not able to breathe, it's the law that any rental properties keep resident safe and they were irresponsible not a clean place only for desperate ppl.they never try to assist me at all never would answer the phone. I won't settle for them not being accountable.

    Sterling Ridge Community - housingcooperatives - Updated September 2026

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