Unfortunately, service has been faltering lately. The morning clerk is unfriendly, and doesn't smile at the customers. In the pas,t if I brought in my clothes before 9:00 am I was guaranteed to have my clothes cleaned by 5:00 in the afternoon. Today, I came in at 8:45 and was told that the cut off was 8:30 am. I was upset because I needed my clothes for the weekend. She was adamant that she couldn't do anything to help my situation. Plus there is no sign on the walls saying in by 8:30 am, same day service. I've been a customer since they pretty much opened. I know Robin retired, but he was such a friendly person to deal with. Definitely not satisfied. read more