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    Steve Hoskins Air Conditioning

    3.7 (6 reviews)

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    Climate Experts Air, Plumbing & Electric

    Climate Experts Air, Plumbing & Electric

    3.5
    (50 reviews)

    This company has amazing employees who really care about getting the job done right the first time…read more They were super responsive every time we have needed them. Can't recommend them highly enough.

    I am writing to formally address a dispute regarding the water heater installation services…read moreprovided by Climate Experts. Below is a detailed account of the situation, including the timeline, agreements, and subsequent issues: Timeline and Agreements Initial Quote and Agreement: On 5 February 2025, Climate Experts provided a quote for installing a customer-supplied water heater. The quote explicitly stated: "The replacement water heater can be installed either in the attic space where the existing one currently is (provided it fits in the attic access), or it can be installed in the garage. Either location, pricing valid for either.", "*Installation includes all required wiring & water lines." Pictures and requested information were provided by my realtor to assist in preparing the quote. Additional detailed pictures of the house layout were available online via the property listing. I signed the quote on 7 February 2025 and paid $2,150 on 9 February 2025. Tech Visit and Refusal to Install: The technician arrived at the property and stated that the supplied water heater could not be installed in the attic due to its hybrid nature, weight concerns, and potential condensation issues. I requested that the water heater be installed in the garage, as explicitly stated in the signed quote. Climate Experts refused, claiming the situation was not as expected and that installation in the garage would cost more than the quoted and paid amount. Forced Purchase of Additional Water Heater: Due to time constraints related to the sale of the house, Climate Experts leveraged the urgency of the situation, leaving me with no choice but to purchase the recommended water heater for installation in the attic. The new water heater was installed with an invoice dated 17 February 2025 and signed 13 February 2025. Issues and Concerns Failure to Honor Signed Quote: The signed quote explicitly stated that the water heater could be installed in the garage. Climate Experts refused to honor this agreement, citing additional costs and unforeseen circumstances despite having sufficient information (pictures, listing details, etc.) to prepare the quote. Lack of Due Diligence: Climate Experts did not send a technician to inspect the property prior to providing the quote, despite my realtor offering flexibility to accommodate a visit. This oversight led to inaccurate assumptions and subsequent issues. Leverage of Time Constraints: Climate Experts leveraged the urgency of the situation, forcing me to purchase an additional water heater to meet the inspection requirements for selling the house. Financial Impact: I incurred additional costs due to Climate Experts' refusal to honor the original agreement and their lack of due diligence.

    Cool Rays Air Conditioning and Heating

    Cool Rays Air Conditioning and Heating

    4.4
    (7 reviews)

    Our AC stopped working the day of our buyer's inspection! Cool Ray's tech, Matt Betancur came,…read moremade a diagnostic, got the part ordered. He came back as promised and got our unit repaired. Matt gave us excellent, professional service and we highly recommend him and Cool Rays! Thanks, Matt.​

    Cool Ray serviced our AC unit for its annual review. In previous services over the preceding five…read moreyears, we have been upsold on purifiers, items to add onto our unit. There has been a lack of record keeping for parts they did replace (fan). In our most recent servicing, we returned home only to find our unit did not work. One repair service person said the previous service person may have caused damage. This was after he came back a second time to see what was wrong with it. He was noted to leave the house to speak to his supervisor out on our lani. When we spoke to the manager we were asked for "our story." It was decided a part needed replacing and it would take a week plus to get it. We asked for portable ac units and were told they didn't have any available. When the part came, the service manager then tried to tell us it was an unrelated part, not that it was a part damaged by the servicing technician. Sketchy to say the least. We provided receipts for 2 portable ac units so we could survive the summer heat. I was told by the manager they would discuss it with administration. When I asked how long his repair would last he said "until the next thing goes on the unit." I called a week later not hearing back, they indicated I would hear the next day. I did not. I called today six days after I was to hear back. After a 10 minute hold I was told they were in a meeting but would call me back. Instead I get an email they will not refund us the cost of the portable ac units despite them causing the damage to the ac unit during servicing.

    Style Crest Services

    Style Crest Services

    2.3
    (3 reviews)

    I had a AC system installed in my home back in Feb'25. June of the same year, had intermittent AC…read moreissues. -Called Style Crest around 27 July. No answer but left voicemail. - July 28th called and talked with someone. Told him where I was located and my issue. I was informed that they have other complaints about the 3rd party installer that installed my system but weren't getting anyone to answer or return their calls. Later found out they were out of business. -July 29th called and talked with Corina. She informed me that she returned previous complaint calls on 10 June(Voicemail). She did notify me that someone would be contacting me to check out the system, which they did and found it to be low in Freon, brand new system. - Oct 26th AC blowing warm air. Called and got voicemail that they are closed. What about the 24/7 opening? Anyway, left my name, number and issue. - Oct 27th around 8:30 am, called and talked to Corina. She looked up my name and info. She told me someone would call me for service repair. No call, so around 1pm called and talked with Corina again to see if she could give me a status. She informed me that J&J would call me. 5 pm and no one has called me. So I called Style Crest and got the office is closed message. - So, I am not having a great experience with Style Crest and my new system isn't a year old.

    what a real shit show we spent 12k on our ac unit didn't have it in 24 hours and the box around the…read moreinside unit came apart they re did the box ab it is coming loose wi black mold on it we purchased a ten year pats and a two year installer warranty the system stop working in January 25 we called and left messages no answer finally i got thru and they told me they went out of business in Melbourne fl so they put me thru to Orlando fl and they said we only had a five year parts warranty and a one year on the install warranty they had everything registered wrong finally a guy from some other company showed up to look at it and the breaker inside the box was jut hanging with no screws holding it guy left 2 months went by never heard anything I called and ask them to take their system out and some guy called very smart assed telling me they were still waiting on parts bs the worst experience you will ever have i should have had someone on Facebook market do my ac they would have been cheaper and better warranty than this shit company buyer beware you will get burnt be these clowns I wish I could post pictures so you could really see their craftsmanship

    Steve Hoskins Air Conditioning - hvac - Updated August 2026

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