I cannot overstate how incredible this neighborhood family owned service station is. Jeff's prices…read moreare VERY fair and his work is top notch. This shop is the definition of how a service shop should be. Major brands could take a lot of lessons from the way Gene's treats their customers! From oil changes, to tire rotations, to radiator replacements, I'm always impressed!

Quick and informative service! I called, and they got me in…read more30 mins later. I'll be back soon to get my brakes done!

I recently purchased a car from Priced Right Auto and I am extremely unhappy with how things have…read moregone. Since buying the car, I have already had to bring it in for repairs four times, all for the exact same issue. My car needed a Subaru specific O2 sensor, but the dealership installed an aftermarket part that kept failing. If they sell Subarus, they should know how to repair them properly the first time. Each time I was forced to drive two hours there and two hours back, which is exhausting and completely unreasonable for a car I just purchased. One of the latest fixes only took 20 minutes and easily could have been handled locally, but instead I wasted an entire day driving back and forth yet again. Between all of these trips I have put about 1,200 unnecessary miles on my car, spent over $250 in gas, and now need another oil change and new oil filter because of it. Michael, the salesman, was great to work with and very kind, but that does not make up for the fact that this car has had repeated issues and the way they have been handled has been extremely disappointing. I expected reliability and accountability when buying from a dealership, not constant repairs, added expenses, and wasted time. I would not recommend this dealership.

As a recently 'homeless veteran', I've spent the past 5 years, trying to work myself out of that…read moresituation. Unfortunately, my truck broke down, and I needed a cheap vehicle, just to keep me to and from work. I budgeted myself for around $5k, and found a vehicle that was 5,500, it wasn't too far out of my range, and I called to express my interest in it. But for some reason, that vehicle wasn't available, and was immediately upsold a different vehicle, that was around 7k. I really didn't want to spend that much, I have too many other financial obligations, but it was only about 2,000 over my budget, and figured it might take a couple of months more, so I'd have to put everything else on hold. When it came time to sign the papers, I noticed that same $7,000 was now $9,000. When I asked about the reason I was told it was a 'service contract'... a fancy name for a 'warrantee'. I don't need a 'warrantee' of $2000 for a used high-mileage 'as is' vehicle that has a Blue Book value of around $5,500. When I said that I really couldn't afford that, I was told 'well, it's just another $2000', and apparently THAT was the end of the conversation. No one asked me if I wanted a 'service contract', and I damned sure can't afford it. If the vehicle has more that $2000 worth of repairs, then I'll just go get another used vehicle. Even when I indicated that I didn't want it, it was still applied, as if someone who is working their way out of being homeless, has an extra 2000 to just hand out, because something 'thinks' they deserve it. My original goal was no more than $5000, turns out, I'm now expected to pay DOUBLE that amount. A scam is a scam. I probably should have refused the deal completely when it was clear that I was being scammed. I'll never do business with this company again.

The best will explain all procedures. Give an estimate on cost and how much time to complete.read more

I had a tire with low pressure and came to ask to get it filled. The man at the desk said there was…read morenothing he could do and said the only option was to come back 4 and a half hours later. He was very rude.

i have been using Lee's collision for body work for several years. Although no one wants to take…read moretheir car in for body repairs, I don't know if any place in West Michigan that is more reasonable, or does a better job. Jeff and his team are professional and responsive to any questions you might have. And the bottom line, they do beautiful work! So, it is without hesitation that I recommend Lees Collision in Muskegon. Than you! S. Vitto

I had Lee Collison center work on my lexus 2007 ls460. They did a awesome job. Thank you. I will…read moredefinitely come back if my car needs auto body repair. A++++++

Matt was very helpful and low pressure. The service dept is quick and women friendly…read more Much better then my last purchase in Grand Haven.

Avoid this service department…read more The service manager lies. They scheduled my truck for service and didn't start working on it for another week. Then returned it to me with an obvious coolant leak. Within 100 miles after their repairs, I had a check engine light on and found that they smashed a connector together, bending the pins, and had to pay someone else to fix it. The service manager said he "would get back in touch with me", but never did. They are okay for tires and batteries, but if you need anything complex or involving them touching your engine, go elsewhere.

Excellent quality detailed oriented work, with a superb customer satisfaction also customer care…read more Going far beyond to satisfied the customer and the needs of the vehicle. Affordable prices, on time work performance. I recomend this stablishment.

Workmanship is "standard". Customer service is "poor". Maintaining quoted timeline and in budget is…read more"bad". My project went twice as long as promised, and cost me twice as much as what I was quoted. Furthermore, things I was promised were not completed. I was to the point I just wanted my truck out of their shop. The shop is messy and unorganized. Trying to speak to Dan (who has a hearing aid) is impossible. Dan is a nice guy but promises bigger than he can deliver. Overall, the work was o.k., it'll just take awhile to get the bad taste for the overall process to heal....

These guys are awesome!…read more It is so difficult to find an auto repair shop that you can trust. It's so easy to get taken advantage of. Not at Laird! They took the time to explain everything to me, the repairs were exactly what they quoted and they finished it when they said they would. I'm pretty impressed! This will be my shop from now on.