This was some of the best customer service I could have ever asked for, this young gentleman with…read morelong hair helped me through downloading the app and setting it up on my phone, and getting my free month. My car has never been cleaner as well. will be coming back again, and will tell all of my friends about this place.

From the owner: Tommy's Express in Muskegon, MI is a quick, modern car wash designed to give you the best wash in…read moreunder 3 minutes. Try the WORKS, featuring Ceramic Body Wax for extra protection and a polished, showroom shine. Stop by for a single wash or sign up for an unlimited TommyClub® membership to keep your car clean year-round.

I just got my oil changed there, and they were not honest about completing the things they marked…read more"completed" on the receipt. When I questioned the worker and even the manager, they made no apology and told me I had "an attitude." Wow! I got very little for my $76.92. Never going there again.

From the owner: First Month $8, Unlimited Car Washes! Multiple locations throughout Muskegon, MI. Stop in today and…read moresign up!

The customer service here is typically good. They had to stop the whole car wash for my vehicle…read moreonce, and the kid was a jerk to me about it. Everyone else has been great. Prices are typical for a car wash, and they have monthly memberships. The one unique thing about this car wash is that it is just a belt that you drive onto. There is no rail, so anyone with ANY car could use this car wash - wide tires, low to the ground, whatever. Everyone's car will fit. It is easily the "nicest" car wash I have found in the area.

Quality Car Wash is one of the better car wash stops I've visited. Once you pull into the entry…read morelane, there's a drive-thru window you can let the cashier know what type of wash you want. There's also another lane for those with a membership. This car wash is special because the car wash itself is encased in a dome tunnel of clear glass. The natural lighting combined with the fun, colorful lights and lush foam makes it an entertaining experience. For just $22, we got a wash/wax/dry. Great car wash!

I had PP in fruitport change my oil in mid March. 1000 miles later, oil light comes on and pulled…read moreoff road immediately. Checked dip stick and it was dry. Had car towed to my mechanic and he found that oil filter was almost totally unscrewed. Oil was covered all over undercarraige of car. My mechanic changed the oil and filter and car engine was fine. I stopped by PP and asked to speak to mgr. Asst Mgr said mgr was not in but he could assist. I told him my situation and that everything was OK with engine. I wanted him to know that he needs to make sure his employees ensure oil filter is installed properly. Asst mgr made copies of PP invoice from mid march AND the $100 invoice of oil change performed by my mechanic to correct my issue. Asst mgr said that the employee that performed the UPPER work of oil change no longer worked there and that Asst mgr would discuss with mgr when mgr was back and let me know what they could do for me. I told asst mgr it would be great if they could credit my credit card for the original oil change that they performed. He would check with mgr. I spoke to mgr after Memorial Day Holiday weekend. He stated that he would have to go through Corporate for refund. He stated that his Asst mgr said that all I wanted was to let them know of issue I had and that everything was OK. Mgr questioned my motives of wanting a refund for the oil change that PP did. At this point, I realized that Mgr did not want to make things right, So I decided to share my experience through this review. I thank god that the engine was not damaged. Cant imagine what excuses would have been given if my engine was damaged. Moral of the Story: ALWAYS have a certified licensed mechanic perform oil change. It does not cost that much more and you can bet that he will have your back and make things right if something needs rectifying.

Brought my new truck in for a ceramic coating. 24 hours later and my new truck shines better than…read moreit did when I picked it up from the dealer. This place is busy! They do a great job. Stand behind their work.

Made an appointment for the "Tidal Wave" service for my Jeep Grand Cherokee on October 2nd, 2020. A…read morevery disappointing experience. I paid $180 for that service which is to include washing, "claybaring", waxing and detailing. When told after waiting 4 plus hours that the car was ready, I found it to be very unsatisfactory. The washing was incomplete with obvious areas unwashed and driver and passenger floor pads soaking wet. The manager, Cody, acknowledged the various shortfalls and made efforts to correct the discrepancies which included not applying dressing to tires and other black trim. The excuse provided by Cody was that they had a new washer person who was on his second day. I was not offered any refund, partial or otherwise. After retuning home, I noted other areas (e.g. not cleaned after opening the rear upper tailgate window and dressing not applied to upper surfaces of roof rails). No evidence of any quality control procedures in place to insure a proper job before releasing to the customer. For $180, I expected a first class performance. I have had better results for $50! I hope they improve, but I will not be back.

I really hate going to the car wash. The thing where you have someone tell you to turn left, then…read moreright, then more left, then STOP. I don't know why, but always feels stressful to me. Suds Auto Wash is great because you don't need to do any of that, you don't even need to talk to a person at all, it's all self service. You pull up, pick a package, pay with your card, drive into a little box, and a touchless system gets to work. That's the whole thing. In car wash terms you couldn't ask for more. 10/10.

I took two cars today to get the oil changed. I went to performance plus in north Muskegon. The…read morecost for both vehicles for a basic oil change with synthetic oil was $228.00 or $114.00 per vehicle. This doesn't include the upcharge to get a better car wash. That was an extra $8.00. That being said, The staff was friendly and honest-even about up sells. But they didn't Check the tire pressure on either car until i ask the to on my second vehicle. According to their paperwork. This should be the standard practice on all vehicles and a reason I took my car in to get serviced. Also, they never checked my transmission fluid. But that may be because there isn't any way to check it. At least that is what I was told by the man servicing the car. He may be right. Another thought, I think when you pay $114 to get your oil changed. You should get the best car wash for that cost of $114.00. You shouldn't have to pay an extra eight dollars for an upgrade car wash. Yes they give you a free basic car wash . But you have to pay an extra eight dollars ($12.00 of the best wash). The $114.00 should included in the best car wash. If they did do what their page says and gave the top of the line car wash. Then I would definitely come back But as of now I am uncertain if I will go back again.

I thought I had an appointment at a different oil change place down the street but when I got…read morethere, I was told there was a problem with the online booking system and my car couldn't get in until the following week! I needed an oil change that day so the manager of the other place sent me to Van's. I rolled right in and got immediate service. Didn't have to get out of my car or anything. "Quick Lube" is right because I was in and out with a coupon with a free car wash to boot. I missed some of the bells and whistles of other oil change places, like interior vacuuming and window washing, but the accessibility and speed was great!

The staff here is VERY friendly. The car wash is part of the gas station, so you can add the wash…read moreto your fuel or just buy a wash. There's isn't always an attendant to help you pull in, but there's a mirror to guide you. It's a good wash - NOT a touchless car wash, which I prefer. It's a quick wash and I've never had a bad experience. The track wasn't totally happy with my snow tires, though.

Antonio McGlothin,has great customer service he went above and beyond to assist a physically…read morechallenge person get in and out his car. Antonio help him purchase items in the store and then assist him back into his car. We need more individual like this young man. Thank you Antonio job well done! David Grissom

Horace is very nice and did a great job! Very social which is nice…read more We would use his services again. Mike R

My car was in awful condition because I basically completely let go and lost motivation to clean…read moreit. Horace came out to my incredibly rural apartment and completely transformed my vehicle into something I was finally motivated to clean by myself and that's why he receives this five star rating. His quote is also very reasonable for the work he does. Keep up the great work man folks appreciate you.