The staff is quite responsive to their customers. Tracey took or return all my phone calls. Ed, the…read moredriver, was quite attentive to my belongings and tried to park the trailer where I wanted it in the yard. Unfortunately, the moles are bad this year making my yard very soft whether dry or wet. Therefore, he parked it in the driveway. The service was very quick from pickup in Colorado and delivery in Missouri at a good price. I've used these guys three times and would again in the future.

Had a seamless experience! My one relocube was delivered when scheduled, and pick up was easy, I…read moredidn't even have to be there. Super easy and streamlined on both sides! I called the service center multiple times and everybody was kind and knowledgeable.

Customer service lacking hard. Love the man splaining at this location. I was told this location…read morehas a high level of misogyny going on, got to experience it. You have all these locations pointing at others, telling you can pick up, but you better call the other location as they do not communicate with each other, and everything takes a reservation. Shit equipment. How do I know? Relative work in admin. 1996 trailer that was supposedly just fixed that kept threatening to flip on us. Please tell me why you letting people move out of state with subpar trailers that can't handle it. Stop spending money to fix and just replace the POS. They sent you a link to do a review and surprise, the link is no good. Rent anything some place else.

Absolutely seamless rental service showed up to pick up a 22 foot trailer to tow my car. Easy pick…read moreup super friendly staff awesome shop dog and the guy is a firefighter and just a really good dude to support with your business. I will 100% be coming back again.

From the owner: The Boyz Rentals local firefighter-owned and operated equipment and trailer rental service…read more Offering mini-excavators, skid steers, dump trailers, flatbeds, utility trailers, equipment trailers, and more. We care for our equipment, customers, and community like it’s our own. Because it is.

Stranded and needed a tow. Got a quote and nobody never showed up after waiting for almost 2…read morehours. No ETA and no one picked up the phone when I called.

From the owner: ** Hablamos Español **…read morePro Towing & Trailer Rentals is your one-stop solution for all your roadside assistance and hauling needs in Denver, Colorado. Our team offers a wide range of services, including lockout assistance, winch outs, spare tire changes, and fuel delivery, ensuring that you're never stranded on the road. With proficiency in Spanish, we provide clear and efficient communication to all our customers. Additionally, we offer towing services for vehicles of all sizes and trailer rentals for your hauling requirements. Whether you're facing an emergency or need assistance with transporting goods, Pro Towing & Trailer Rentals is here to provide reliable and professional service. Make Sure To Call us

We had a storage unit with Flatirons for the past 2 1/2 years for my mother-in-law's furniture…read moreafter she passed away. The initial fee was never raised in all the time we had the unit (10x10). The initial fee was not some low fee that was then jacked up which was our experience at another nearby storage facility that we had for my elderly parents. Additionally Flatirons has all indoor storage areas. Our unit was clean and climate-controlled and for a price LESS than what we paid at the outdoor unit we had for my parents. The woman working in the office was always helpful - and available for questions. Flatirons had dollies available for use which was extremely helpful. Highly recommend this place.

I needed to store all my belongings while my apartment was being renovated and I chose Flatirons…read moredue to its proximity and reasonable rates. The space was clean and easily accessible. In the midst of moving some of my items, I realized I would need a larger space and they were very accommodating in moving me to a larger unit without any difficulty. An issue with the automatic security doors not working at one time was resolved relatively quickly. Both Cathy and Ian were very easy to deal with and were very helpful with any questions and concerns I had. I would definitely use them again.

Paul the General Manager at this location is 10/10 customer service!…read more I had an initial mishap that would have lowered my rating but Paul remedied the situation and made everything right! 10/10 would recommend this U-Haul

This place is ridiculous I don't understand how they're still here there's two ladies working in…read morethe front one supposedly training the other one why we stood there and they didn't ask us if we needed help but was explaining how to do customer service very interesting and scary there's no such thing as customer service anymore the longest we've ever waited they said they don't have anybody to do the services that they're supposed to do All these places are so sad nowadays...

They will not honor their quoted prices…read more I was given a quote for my unit of $99/month. Less than 2 months after I began renting I was informed that the price would be raised to $138/month, an increase of 40%. I asked them what could've possibly changed in 6.5 weeks to justify an increase of 40% and they couldn't said that every now a d then they perform a "unit audit" and determined that this is just the price now. Makes me think that $99/month was just a teaser rate to win my business before they jack the price to what they actually want to charge, because how on earth could a $99 rate be fair 2 months ago, but suddenly be so out-of-line that they need a 40% increase. I asked for it to be lowered cause it was in bad taste to refuse to honor their quote in such a short time period. They refused. I left a review here to inform others and suddenly they realized that maybe they shouldn't jack their prices by that much so quickly and returned my rate to $99/month. They asked me to "help them out with some reviews left online." Since they returned my rate I agreed and deleted the review. It's now 5 weeks later and they have once again jacked my rate, this time by a smaller amount, only to $109 (10% increase). A 10% increase is still pretty unreasonable seeing as it's only been just over 3 months since I first became a customer. Given the context they gave me with the "unit audit" to justify their rate increase, the fact that this increase is significantly lower tells me that this time around it wasn't some BS methodology, but a conscious decision to push the price the price closer to what they really want but in a manner someone will grudgingly allow. In other words, their methodology for determining the rate increase isn't actually from a unit audit, but rather is just "whatever this customer will let slide." Poor business practices. Honor your quoted prices. If you want to charge more, quote more. And if you need to increase the rate, think about how reasonable the increase is given the amount of time that has passed.

This place has security cameras everywhere but they are not recording anything…read more My storage unit was recently broken into and even though the camera points directly to the unit there was mi surveillance video or any recording of any action that had taken place. I lost over $15k worth of tools and the insurance coverage is garbage when it comes to filing a claim Until the new management takes care of updating their security system I would not recommend this place to store any valuables