Urban Optics in Santa Barbara is wonderful! I've been happily going there for years because the…read morestaff always engages with warmth and genuinely friendliness. What could have been a simple prescription update and glasses purchase always turns into such a happy and fun experience, thanks to the incredible team. A special shoutout to Anastasiia and Lianna, who went above and beyond to make me feel cute and fashionable in my new specs. Their positive energy is contagious, and you can tell they genuinely love helping people feel their best. The entire Urban Optics team works together well, creating a cheerful environment. I always look forward to my exams and leave very happy. Dr. Zucker is pretty cool too! My prescriptions are always the best. I've tried other places and came right back. Thank you all for your great service year after year!

This is an update to my review of Urban Optics three years ago. Hubby and I returned a few weeks…read moreago with several optical projects each. Today, we returned and picked up glasses! Hubby had 3 projects. The two pairs of glasses he bought 3 years ago, and has been wearing regularly since, needed some slight adjustments and repairs. Enter Johanna, the incredibly helpful, cheerful, knowledgeable and resourceful staffmember at Urban Optics. She greeted us at the counter and fixed hubby's two repairs/adjustments in lightening speed. Hubby also had some Maui Jim prescription sunglasses and wanted his new prescription put in those. Johanna sent them to Maui Jim for him. We just picked them up today and he loves his new lenses and plans to return soon to order progressives with his new prescription. I also had 3 projects. One was a pair of readers with a broken frame and a replacement frame to move the lenses into. Johanna worked her magic in moments and I had new readers! The second was the day we returned to pick up hubby's glasses and had occurred that morning. Our 6-month old puppy had turned my readers into a chew toy and popped one lens out, which I couldn't get back into the frame. Johanna took about 10 seconds to fix it and handed them right back to me. (How does she do that???) My third project was something of a tale. A few months ago, I left my vintage Maui Jim sunglasses on a plane. Since then, I found another pair on ebay. They were in great shape, but needed some adjustments for my face. The only thing was when I got to the shop, I didn't have them in my backpack. I remembered when I got out of the car, I heard something fall out of my pack and hit the ground. I had retrieved my wallet off the ground, but now I had a sinking feeling the new (vintage) sunglasses may have also fallen out of my bag. I raced back to the parking garage to see if they were there. I found them on the ground behind the car and when I pulled them out of their case, a car had obviously run over them, wrecking the frames and crushing one of the lenses. I returned to the shop, heartbroken, and furious at myself for not going through my bag to make sure I had everything before leaving the parking garage. Johanna was incredibly kind and felt confident she could fix the frames and would also call Maui Jim and see if they could provide a lens for my vintage sunglasses. Within a few days, Johanna texted to let me know that she had repaired the frames, but that Maui Jim no longer made lenses for my glasses. She offered to put non-Maui Jim lenses in the frames, but I would rather keep watching ebay and am confident that eventually, I'll find a lens there. When I picked up the sunglasses today, I was shocked at the frames. Johanna completely restored them to the point that you cannot tell they were crushed by a car. I've included a photo that shows the crushed and broken lens next to the completely restored frames. Hubby and I continue to be overwhelmed with the wonderful customer service at Urban Optics. We were especially appreciative of the service the very capable Johanna gave to us both. Thank you, Johanna. We know we were not easy customers and we so appreciate your kind care and attention to our various projects. Three years after my first 5-star review of Urban Optics, it is a pleasure to post an update and award another 5-stars to this gem at La Arcada Plaza. I asked hubby if he had anything he wanted to add to this review. His comment: "Urban Optics is the place to be if you want to be able to see like me!"

Dr. Winthrop is amazing!! One day out of Lasik and my vision is perfect with no recovery symptoms…read more His lasik machine is top of the line and much more advanced than others in town. Worth every penny to get the top of the line technology which has had major improvements over others. I cannot recommend him enough!

Still the best ophthalmologist in town. Competent, caring staff, state-of-the-art, equipment,…read moreknowledgeable, first rate in every way.

I honestly cannot believe this eye doctor sees kids. His bedside manner is terrible. He came…read morerushing into the room, did not introduce himself, and then wonders why a two year old is crying. He didn't bother to do anything. He didn't grab a toy, try any distraction tools, literally did nothing. He just said well he is crying, bring him back in two weeks. Then, I got a bill for $290. Do yourself a favor and stay away from this office. There are other eye doctors who are much better with kids and charge far less! We had seen Dr Yin there previously and she was amazing.

I trust this Dr he is very smart knows his stuff is very meticulous, but the wait times here are…read moreridiculous you wait in the room more than the actual appointment the appointment is literally less than half hour. I didn't like the approach the dr had once felt it was bit insensitive but lately he's been ok and nice. I recommend him cause of his specialty on eye issues the office is kid friendly which makes it less boring for the kids that have to wait. The staff is ok there was a receptionist that worked there a few years back she was very nice but not there anymore.

Dr. Linden Doss is a board-certified ophthalmologist as well as an oculoplastic surgeon who…read morespecializes in the eyes. I would highly recommend him over a plastic surgeon who specializes in all types of facial surgery. Dr. Doss is highly skilled, professional, and caring. My surgery was very complex, and the results were outstanding. You'll also be in great hands with Dr. Doss and his staff - they work hard and treat all patients with care and respect. They are responsive and are there to answer questions via text, email, etc. throughout the whole experience. Five stars

From the owner: Santa Barbara’s premiere cosmetic eyelid and facial plastic surgeon. We are delighted to join our…read moreSanta Barbara family! As a USC fellowship trained eye and facial plastic surgeon, Dr Doss takes an artistic and world-class approach to restoring the eyelid and upper face. We also offer botox, dermal fillers and photo rejuvenation. We aim to serve our patients with attentive care, joy and compassion!

Generous with time and attention. Cataract surgery with excellent results and no pressure to upsell…read moreprocedures or products. Dr. Jacobson expects the best results, and will persist until he achieves the best results possible.

I found Dr. Jacobson to be thorough, extremely knowledgeable,…read morecareful, a good listener, and very efficient. I highly recommend him

Completely botched by Taban in Beverly Hills. My results are…read morehorrific and devastating. My corners are blunted, webbed, and decompressed. He used an alloderm graft to correct retraction, but the graft got completely dissolved by my body. Furthermore he performed orbital decompression which made my corners decompressed. I have now severe retraction with blunted corners. Before the surgery, my corners were never touched, I only had some slight retraction. My consult with him was via skype and lasted only 10 minutes. I regret going to him and would not advise him.

I never saw him. Put off by a high consultation fee which would be applied to your surgery. Felt a…read morebit gouging.

Dr. Carter Anderson was awesome. Knowledgeable, personable,…read moreand answered all my questions. 5 stars.

I attended an appointment on 9/2/25 with Dr. Cailyn Katsev Ruck, for a routine eye exam and contact…read morelens/glasses prescription. At the outset of the appointment I was told that my co-pay would be $10 and, additionally, I opted to pay an additional $20 for a retinal scan (versus dilation). All good. However, at the conclusion of this appointment, Dr. Katsev Ruck indicated that I was being charged $85 to receive the contact lens/eyeglass prescription (of which she had provided a hard copy at this point). When I objected to this, she literally took the physical prescription from my hands. Withholding a person's contact lens/eyeglass prescription is a clear violation of the Federal Trade Commission's (FTC) Eyeglass Rule and Contact Lens Rule, which states that prescriptions must be provided to all patients without request and without additional fees. I have filed a complaint with the FTC.

Dr. Doug Katsev offers exceptional care. When I called his office recently for an urgent eye…read morecondition, his staff scheduled me for an appointment the next day --which was very helpful! Everyone in his office is attentive, professional and pleasant. Five stars!

I had major issues with Dr. Caitlyn Katsev. She fit me with contacts that were totally…read moreinappropriate for someone who had previous RK surgery so did not work at all and had to be tossed out. She was very condescending, dismissive and just rude. I would give her less than 1 star if I could.