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    Steven Fehrenkamp, MD

    2.6 (23 reviews)
    Closed 8:00 am - 4:00 pm

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    I just called to set up an appointment. I could hear the phone being lifted and slammed back down. Sounds like they don't want my business.

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    South Austin Medical Clinic P A - Dr. Champlain

    South Austin Medical Clinic P A

    2.8(187 reviews)
    1.2 mi

    In 2024 I called my doctor and they tried to sell me an Amazon Prime account…read more.. Like a lot of recent reviews this place used to be great and the doctors are still awesome. I've been seeing Dr. Babcock for years and he is really an excellent doctor and I hate having to switch from him. However, SAMC recently switched to One Medical (Amazon), meaning you have to pay a $200 subscription to even be able to read messages from the doctor, book an appointment, view/ refill prescriptions, etc. You can get a 'free' version if you're ok with being on hold for half a day but all that gets you is the ability to login and view messages when you owe them money... not doctors messages. They no longer have a direct number to call even though there's usually 2/3 people working at the desk every time I've been in there. This is truly saddening as again, Dr. Babcock has been a great doctor for me but this model is truly terrible. As bad as health care is in the US I can't believe we're straying even further in the wrong direction with subscription based health care! When I told a rep I did not want to pay for the app she tried to sell me an Amazon Prime account because there's a discount...

    Excellent care; I'm a retired physician, and have great regard for my own physician, Dr Michael…read moreRie, and also have been happy with other physicians I've seen in urgent care. Well-run office with diligent attention to detail--COVID-19 care has been well-run, with due concern for everyone's safety. Never had a problem with parking; office is well set up. Exam rooms are clean and well-equipped. Blood can be drawn on-site. I rarely, if ever, have had to wait long before my appointment time; I'm surprised, as medical problems don't necessarily fit into nice reliable blocks of time. Getting through to talk to reception can be a challenge at peak times--but I suppose that is true with any office.

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    Michael E Killian, MD

    Michael E Killian, MD

    4.3(23 reviews)
    5.3 miUniversity of Texas

    He may be an amazing doctor, but I'll never know . . . because his staff gave me a weird runaround…read more My insurance company said he was taking new patients. I phoned his office. They confirmed that he was taking new patients. They said they'd email me the paperwork. I spelled my email address v-e-r-y c-a-r-e-f-u-l-l-y. No paperwork. Next day, I phoned his office again. I said I hadn't gotten an email, maybe because they hadn't spelled my email address correctly. I spelled it again v-e-r-y c-a-r-e-f-u-l-l-y. No paperwork. So I went to the office. I asked to fill out the paperwork then and there, and they gave it to me. When I turned it in, they said someone would review it and call me to make an appointment. Did they? You guessed it. No call. So why would a doctor claim to be taking new patients when he really isn't? Is it some quirky insurance thing? I just don't get it. ¯\_(ツ)_/¯ P.S. The day after I left this review, his office called me to schedule an appointment. Needless to say, I declined. So I guess he is taking new patients (at least when prompted by a Yelp review). But then why the runaround???

    I've been a patient of Dr. Killian for about six years now and I feel very fortunate to have him as…read moremy primary care physician. He's highly competent, friendly, and an excellent communicator. As others here have noted, one never feels that he's in a rush to wrap up his time with you and move on. He takes time to engage in a conversation with you, to listen to your concerns and questions, and to address them thoroughly. For me, good communication is the most important quality I look for in a primary care doctor, aside from a basic confidence in his/her competence. Dr. Killian has helped me better understand my various medical issues and articulates his treatment goals and methodologies in an exceptionally thorough and understandable manner. I have a fantastic cardiologist who is also an excellent communicator, but I have often found myself with Dr. Killian explaining and helping me understand my heart issues more completely than I would listening to my cardiologist alone. He is thorough in integrating test results and other information from the cardiologist (and other specialists) into my patient records to maintain a complete understanding of all my ongoing medical issues. I could scarcely ask for more than that. His group practice, Red River Family Practice, is well-run, and I have encountered very few of the office/administrative frustrations I have at similar group practice offices. Reading some other less-than-positive reviews here, I'm reminded that no single physician is likely to be the right fit for every patient, each with their unique concerns and expectations. That said, Dr. Killian is a perfect fit for my priorities and expectations, and his competence and professionalism provide a rock-solid foundation to support those preferences. Three cheers and five stars for the good doctor, Michael Killian!

    Steven Fehrenkamp, MD - internalmed - Updated June 2026

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