I love my doctor but a change in office staff has caused me deleyes in getting my supplys it goes…read moreto voicemail and goes to voicemail while I wait. without a call back the previous staff took care of my needs the same day I do not think the new staff are qualified to do their the job

Great Doctors here if your having a problem in this area. I had Dr. Olson and he is terrific and…read morehas a great personality. I recommend him to anyone who needs his assistance and he is one of the top urologists in RI. It is very easy to get an appointment here and he runs on time. I think he has a great demeanor toward his patients.

Urologist. If you go, bring lunch because you are going to wait for hours. Last May I had surgery…read moreof the bladder (cancer). Post op he told me that I had to have a second surgery. I waited for two weeks for a call to set a date, but nothing; so I called for the next four months every day and left a message for the nurse: she never called. Now I have a GOOD Dr from Brown University: No BS.

Dr. Vincent Catallozzi is my physican. I cannot say enough good things about him. He is very…read morecompetent, and has a great bedside manner. He explained all that he would do, then he performed his work. I was taken by rescue to a local hospital and he operated on me two days afterwards. I lucked out to get him. He is now my Urologist going forward. -Paul Lefebvre

I was informed by my new employer that I needed a drug screen prior to starting my new position…read more The closest Quest location to me was Atmed Occ Med @ Atmed UC located on Atwood Ave, Ste 122 in Johnston, RI. Usually, I've been to stand-alone Quest locations but this was inside Atmed Urgent Care. It was easy to locate and there are plenty of parking spots. I went into the building and found Suite 122, there are plenty of signs in the building. I wrote my name down on the sign-in sheet and took a seat in the waiting room. A few minutes later, my name was called and I spoke with a woman. I gave her the QPassport my new employer provided and she brought me to the back. The whole process was seamless.

They were supposed to be open until 9pm last night, got there at 730 and the door said it was…read moreclosing at 8. Why are we locking doors at 730? This place has inconsistent hours, so I can't even tell how staff or doctors are. Don't waste your time coming here!

This by far is the worst office I have ever tried to reach. I called and was twelve in the cue so I…read moreopted for the call back which never came. I called the next day and was told to call 8:00 am. I called and was told I was first . 25 minutes later the call was ended. How can Brown operate like this, it's totally unacceptable. whoever is in charge should be replaced by someone who cares about customer service. But to be clear I am very pleased with my doctor.

My first impression of this office wasn't the greatest. First of all, the parking can be very…read moredifficult with the spots being rather narrow for even a smaller SUV. It was also hard to find a handicapped spot. Upon arriving it seemed like a big office with a cattle car mentality, but that's where things got better. My wife had an appointment with Dr. Khaleel, and he explained what was going on in a straightforward way and answered all the questions that we had. The cystoscopy was performed with minimal discomfort and over before my wife knew it. All the assistants and secretarial staff were professional and helpful as well. If my own urologist office continues to have problems with scheduling and cancelled appointments, I might look into switching to Dr. Khaleel myself.

This review is specifically for the W&I Bone Health program aka Dex a Scan…read more An appointment was scheduled by phone and a date given within a weeks time. That was excellent. It was requested that I not take any calcium for a few days leading up to the test and to wear clothing without metal. I also needed to bring a referral. No scans without a referral. The building has it's own private parking lot, which is excellent as parking around the hospital is dear. The office is down one level, first door on the right. An elevator is available if needed. I checked-in and had a seat in the large waiting area. The building has no public restrooms, but a private one is available behind the clinic door if needed. Before my test I was weighed and measured. Stand up tall! The patient lays on their back, on a hard table. The radiologst goes into the next room to run the scan. The table can be moved remotely to get the correct body position. After one round of images, my feet were strapped to a small plastic form to keep my toes turned in and another round of films taken. After that, images of my wrist were taken. And that's it. No disrobing needed as I wore no metal. Reports are accessed through their online patient portal. The total appointment took about 30 minutes from check-in to driving away. DexA Scans are not covered by hospital financial aid.

Finding this medical building and correct entrance was a nightmare. Very poorly labeled, more…read moresignage and a more user friendly parking lot is desperately needed. Once I finally found the correct building and entrance, the front desk receptionist, Heather, was such a kind, caring and patient human. I cannot stress enough how wonderful and helpful Heather was! All reception area staff were wearing masks, and hand sanitizer is available everywhere. Social distancing is encouraged but not enforced. There is signage stating "all patients must wear a mask" but no one is enforcing this, as several elderly patients without masks were wandering about. I filled out standard paperwork and waited very briefly, then a tech took me into an x Ray room. After that, I waited about 10-15 minutes in a stuffy exam room to see Dr. Belanger. Dr. B was personable and professional. Excellent bedside manner. Took time and explained things to me, I didn't feel rushed or spoken down to. Would absolutely recommend Dr. B.

I dealt with an on going call battle with this place. My doctor sent a referral over, and I never…read morereceived a call. My referral didn't specify for a specific surgeon, but said whomever was available. Every time I called the receptionist would state, "I can't find a referral for someone who doesn't have a dr specified." I waited three weeks for a call. The next time I called someone finally took my info down and promised to call me back no matter what by the end of the day. I waited two days, still no call. I called on that second day and re explained my situation. This reception was rude and said, "She might call me back.." It has been four weeks.. still no call. I have sent a total of 7 referrals. If you want time wasted and no one to care about what your situation is, this is your place!

I have been with Dr. Scott for over 10 years. I've referred my whole family to him. We couldn't be…read morehappier! This man has an awesome bedside manner, he is very approachable-I can talk to him about absolutely anything comfortably. His expertise & knowledge base are unsurpassed & I would never go to anyone else!