I've been a client since 2017 and highly recommend chris malloy and new redwood insurance. I have…read moreauto and renters insurance and have always had a pleasant experience and chris always has my best interests at heart.

I did not end up signing up with Chris. I had issues with my…read moreother insurance company to be un named. Chris was so prompt & present with me while I was dealing with issues with my new car & old insurance company. Not many people have his work ethic and customer services skills. He is easy to work with. I highly recommend him.

When my previous agency was bought out by an East Coast mega-firm, I dropped them. I prefer…read moredealing with local companies and shifted to Auto Saver Plus. That was several years ago. Auto Saver managed that transition smoothly, but I've not had reason to return for help until today when I discovered I had lost my current "proof of insurance" card. Not a good idea to drive around without this proof! So I stopped by their office with my account number, expecting that they would verify the account and contact my carrier for new documents. No! They checked my account and printed the "proof" on the spot. Quickly and efficiently done by very friendly people. It was a wonderful experience. Local is usually best! It's definitely BEST with Auto Saver Plus!

Bianca is the best insurance agent I have ever been to. Ok, so normally I get a refereral to an…read moreinsurance agent or somehow meet them, but I was thinking that I was paying a little more than I am supposed to on my insurance so I figured to call a place called auto "saver plus" insurance to see if there was a possibility to get a better rate. Well Biance went through a list of discounts and agencies to see what fit best for my needs and wouldn't you know it; she was able to get higher coverage and lower my rates by half. Yes it does benefit you to go to someone who does not work on commission because she was literally fishing for discounts. I also got very lucky when I walked into the busienss as it was not busy at all and the same person who had answered the phone, Bianca, was able to help me so I had a great experience. A mysterious auto accident appeared on my record when I was out of town and she actually researched it as I suppose the DMV does make mistakes and she found that it was not me and was able to quote my insurance rate without that accident which I now have to clear up with the DMV to make sure that they don't keep it on my record. She must be a yelper because people don't really go out of their way like that unless they themselves know that you never know who is and who isn't a yelper so you always give the best service you possibly can. Thank you Bianca, you earned this review.

Spencer was referred to me through Smothers Mercedes Benz of Santa Rosa. I was able to work with…read morehim over the phone to efficiently obtain a quote and good rate for my new vehicle and drive it off the lot that afternoon. I appreciated his professional approach and knowledge!

Spencer was a great help in finding me a new insurance company. He tailored me to a company that…read morefits my needs. He answered all my questions and was readily available to any concerns that popped up! I would highly recommend him to all my friends/family!

Sadler & Company, Ralinda especially did a great job securing our business insurance. Helping us…read morethrough the nuances of several forms and requirements. Greatly appreciate their help Tom Martin Responder Solutions

I worked with Sadler for many years on my commercial property insurance coverage, with no issues…read more However, this past year they allowed my insurance to cancel my coverage without informing me, only notified me 5 months after-the-fact, and never provided any explanation, recourse or options. It took constant prodding and multiple requests to even get the minimal information regarding how those could possibly have happened weeks after I learned about the matter on top of the 5 months during which I had no indication of a problem , and I have had to go elsewhere to get coverage. It might have been handled in a worse fashion, but it would not have taken much to achieve that bar.

Have been with Loewen Insurance Services for YEARS! Any…read morequestion is met with a complete answer and always with a smile. We have all of our home/car policies with them and highly recommend them

Jan and her team were excellent to work with. They stepped in and supported us after we were…read moredropped by our previous insurer. Maria took the time to thoroughly shop for a new policy and secured one for us quickly. She clearly explained the differences between choosing an out-of-state company versus one regulated by the California State Insurance Commissioner, which made our decision much easier. We truly appreciated her patience and the time she spent guiding us through the process. We came into this situation feeling frustrated and upset after being dropped solely based on our zip code. Maria helped us understand that we weren't alone and that many others in our county were facing the same issue. The level of customer service and care we received meant a great deal to us.

Purchased an insurance policy from them, after I went home and looked at the policy, I decided it…read morewas not what I thought it was. I called and cancelled the policy, 1 hour after I left the office. They had already processed my check! Now I am waiting for a refund, $4000, and its going on 4 days? Very hard to contact Robert, not happy with any of this process!

If you're looking for poor service, rude attitudes, and zero accountability, this is the place…read more Once they've got your money, don't expect help with anything. I've had insurance for over 20 years and have never dealt with anything like this. I gave this company a shot, and it's been nothing but stress ever since. They lost all my info and won't bother contacting IT to fix it. The lack of professionalism and the way the staff act like victims instead of taking responsibility is honestly shocking--especially for a company this big. It's been over a week, and I'm still waiting to hear back from Robert or Leslie. Just a heads-up to anyone thinking about using them--proceed with caution.

I was very frustrated with other agents through Cost-U-Less that kept hanging up on me and sending…read moreme in a circle of voice mails then I was transferred to somehow Valeria Pena she's absolutely amazing! She took care of my needs I was very frustrated she calmed the situation she answered all my questions and she made it so easy for me to resolve my issue which was just one issue she made them look like preschoolers compared to her work she was absolutely wonderful they all need to take classes from her for sure I was so happy to have had come across her via transfers. She did such an excellent job A+!

Omar handled everything quickly and answered all of my questions. Got me what I needed and was…read moregenuine and kind. Thanks Omar!

I went with another type of rv insurance, but in my telephone conversation with Sara Umland, I was…read morevery impressed with her willingness to go far beyond the usual in helping me. He's lucky to have her working for him.

I was going to get with this company. I was working with Sheila and she gave me $1000 deductible…read moreon my renters policy which she should've known better so I canceled and it's taking me 10 emails approximately later and I still haven't gotten the E sign to get my money back and every email that she sends me she sends me an explanation point. an very rude and when I called back later to talk to the receptionist, I asked to talk to a manager and they said I can only talk to a coworker so I hung up. Don't waste your time in my opinion.

I have my car, house, earthquake and life insurance with Jared. Always very polite and great follow…read moreup, highly recommend!

Very upset with this insurance never had an insurance that raises up there prices by 30$ each…read morerenewal. When I call they tell me it's not them it's the state. But after comparing my rate with State Farm's with my family my brother having progressive and my sister having gaico and my friend having Allstate they confirm they haven't had an increase in the past 3 years and it just weird that on me with state farm only gets an increase each time please do no sign up with them and I will be cancelling my insurance with them as well. Got a quote with progressive for 90$ for the same coverage and I'm paying 138 now ! Ridiculous

Wow! Just Wow! Not enough stars! Our former insurer dropped…read moreus with only two days until policy expired--we never received the cancellation letter they said they sent; no backup emails or texts. We are in Sonoma Valley, high fire area. No one seemed to want to help us. Rob took the time out of a VERY busy day to help us get CA FAIR Plan coverage as well as additional Farmers HO coverage. He was responsive like NO other agents I called, and asked pertinent questions to customize our coverage. Nobody else did this: all cookie cutter quotes. He was fast, patient, efficient, kind and personable. When all done, he said "Welcome to the family." Meanwhile, six or more agents I called yesterday haven't even returned my calls yet. Like I said, WOW! So grateful! Will sleep tonight!

Rob goes above and beyond to help his clients. He is responsive, thorough and assists more than any…read moreother agent I have dealt with. Homeowners insurance is not easy to navigate in this fire zone zone, but Rob persists while other agents give up or don't even respond. Very grateful for his level of knowledge and professionalism!