Dr Tauschen Performed a partial knee replacement on my right knee. My recovery has been helped by…read morehis daily text messages about recovery, discomfort, expectations. The quality of my care has been above outstanding. Doctors office staff has been extremely helpful, available and compassionate. I cannot recommend this practice highly enough.

I took my mother to see Dr. Jason Shrouder-Henry and his team, and they were very accommodating and…read morenice. He recommended that my mom undergo an MRI before addressing her other concerns. Fortunately, they had an MRI available at another location. However, when I went to see the scheduler to schedule my mom's MRI, that was where we experienced the most disservice. The scheduler assisting us was Sara, and she was the most condescending, insulting, and arrogant person I have ever met. First, she called my mom's name, and I told my mom that I could speak on her behalf to get the appointment scheduled. Sara replied with an annoyed tone, "I need the patient. I have questions for her to answer." I explained that I handle all my mom's scheduling and that she gives me full consent to assist her. Sara responded, "Why do you know all her history?" So, I asked my mom to come up just to get it over with. Then, Sara asked if my mom spoke English, and my mom answered "Yes." Sara responded with an insulting look and said, "Do you speak English... WELL?" My mom pointed to me and said she would tell me if there was something she didn't understand. Then, Sara asked my mom what her primary language was, saying it was needed to arrange for a translator. She continued asking question after question, which both my mom and I answered. Afterward, Sara asked, in a condescending tone, "Are you going with her to the MRI appointment?" I said yes, and she replied, "Okay, because I don't know how good our translators are." Then, Sara said the earliest appointment she had available was on the 28th, which was a Friday. If that didn't work, she had Saturday available. I told her I would prefer Saturday, as I work Monday to Friday from 7 a.m. to 4 p.m. She responded in a condescending and insulting tone, "No, not Saturday. Erase that. She can only go Monday to Friday because she needs a translator." I explained that my mom understood the language, but Sara insisted, "No, she needs a translator. Forget I said Saturday. She cannot go on that day." I reminded her that I would be accompanying my mom, especially since she had asked if I was going, as she wasn't sure how good the translators were. Despite this, she insisted that my mom could not go on the Saturday appointment. I finally told her to forget it and that we would go with an outside provider who could accommodate us on a Saturday. I don't understand why my mom couldn't go on the Saturday appointment when I can translate for her. It wasn't my mom's first time having an MRI--she had previously had MRIs of her brain and neck. I don't understand why she was making such a big deal out of it. I thought Sara would help us make it work, but instead, we felt mistreated and insulted by her actions and words.

Tore rotator cuff more by sending to therapist before surgery. Visited another surgeon Surgery is…read moredone. Didn't like Chdik bad personality.

I highly recommend Dr. Steven Chudik for shoulder surgery. I recently had mine and satisfied. He…read moreis very knowledgeable, professional and explained everything from the get go. All his staff are very approachable, and accommodating. The place is clean and no waiting time, you will be immediately called right on your appointment time. Shout out to the whole team, excellent care!!!

I was a patient there for 5 1/2 months and the quality of care was amazing, the staff was caring…read moreand compassionate to me. During my time there I was in need of physical therapy, dialysis and skilled nursing care. They responded quickly to personal and medical needs as they arrose. There are some staff members I would like to thank. First is Antntoinette she is the most caring, dedicated person I've met and I was so grateful to herald I will never be able to thank her enough. then there was Abbey,Ramos and aiden a great group of CNA's. Who also provided great care. Then there was my nurse practioner Lindsay. Besides being very knowledgeable in her job she was always in a great mood and willing to help anyone who needed her help. Then there was jayme. Mike, nina, Marisol and Diana. These amazing physical therapists helped me get strong enough to allow me to go home. I will always be endebted to them. Then to Anita, Tammy, Deanna and Pablo you guys are truly wonderful nurses and I thank you. Karen and Joy are great wound care nurse who mastered a challenging dressing. To Valerie, Carla and Sean your facility is smazing and keep up the great work. All these people I mentioned got me thru the toughest period of Mt life and I recommend this place to anyone in need of care for themselves or a family member

I have 1 star only because I couldn't give it zero stars!!…read moreWouldn't send my worst enemy there! Type of care in my opinion is not at all what is needed! The Pearl is absolutely not a good live in rehabilitation center. No care plan is ever provided. They are woefully understaffed. In my opinion they are more concerned about money than the patients. In my opinion, from what I saw, they take horrible care of patients! Non responsive nurses and staff; tried to give incorrect medication to my relative more than once!! STAY AWAY!!!

I can not say enough good things about SmartLife Medicine and Dr. Vogt! I can't get over the…read morepersonal attention, the help and relief I have received with my many aches and injuries over the past few years. I saw Dr. Vogt recently for a combination of hip and groin pain. He didn't want to just treat the pain, he wanted to figure out what was causing it. He ordered imaging for me and talked directly to the radiologist to better understand the report so he could help me figure out how to best treat it. He's awesome. A+++ rating!

Dr. Vogt is a very good doctor. He has fixed a few of my ailments. But his front desk staff could…read morebe nicer and more polite to the patients who are spending a lot of money to come without the possibility for many of insurance coverage.

Dr. Mody is amazing. Our entire family has seen him for various musculoskeletal problems and…read moreinjuries over the past 15 years. He listens, is always right with his diagnosis and if he can't fix it in a nonsurgical approach, will refer to his huge network of ortho surgeons. His office staff is always professional and courteous. Highly recommend!

I didn't have a great experience here. Dr. Mody seems like a nice guy but I'm not sure after doing…read morea post mortem on the experience that it was good. I came in for a moving injury on my shoulder a while back. He did an x-ray at his location and said that it didn't seem like there was a tear, maybe just less cushion between my joints. He decided to schedule MRI as "an abundance of caution". However, He didn't recommend a basic MRI, he recommended an arthrogram which in hind sight, seemed unnecessary. He recommended a local hospital as is preferred partner, and it was awful. The MRI cost me $700 and took about three hours versus a outpatient Quest Diagnostic type location that should've been 100 bucks and an hour. I never received the MRI results from the hospital. I recently received a bill from Dr. Mody's office for another $200 for my initial visit. I have yet to return to even go through the MRI results, partially because I don't have them (thanks Advent La Grange for wasting more time I don't have) and partially because this seems like a bill at all costs type practice. I refuse to go back if it's going to cost me $200 when any other specialist under our health plan is a $50 copay. Note- I gave them my insurance upfront so this shouldn't be a $200 + $600 MRI for a sore arm.

Office experience at the after hours urgent care was abysmal. First the fact that they are now…read moreallowed to require a credit card be kept on file always is ridiculous. Requiring a credit card to see a pediatric patient with an immediate injury, even though the patient has had 100% verified insurance in their own system, and you also have a very good PPO in network with them (or so they say) is just ridiculous. and if you ask them not to keep the credit card info in their system for privacy reasons, they simply say well then we refuse to see you. Even if you offer to pay cash. That is very suspicious. That is also not doing the best thing for patients. This needs to change. I have the right as a patient to check my insurance EOB before being charged on my credit card and ****Stop acting like this is a retail business*** it's a medical facility. Please stop treating Patients like a commodity or just a business. You should not be in the medical field as owners of a clinic if this is how you treat and see your patients.

This review is for the therapy division at this location. The therapists are great and show you…read morewhat to do to get back to good. The trouble started today, as they called to let me know I missed my appointment. Trouble is they sent the schedule to me back in October. My appointment was not at the time they called for, not to mention the day was wrong also. When I called back to let the desk person was telling they changed my schedule, why not tell or better yet ask the patient if that would be okay. I am going there tomorrow to get all this junk fixed.

While I acknowledge being 15 minutes late to my first appointment, the additional 1.5-hour wait was…read moreexcessive. At my second appointment, I arrived on time and still waited over two hours. More concerning is the consistent lack of communication and accountability. I've had to chase down basic paperwork for weeks, and most recently, a document I submitted nearly three weeks ago has still not been completed--despite being told it would be handled the next day. I've followed up multiple times via phone and email with no response, despite claims of a 24-hour turnaround. This level of disorganization and lack of responsiveness is unacceptable.

WOW Dr. Park was so easy to talk to. He explained my knee xrays to me so simply. Then I got…read moreinjections right away and I can go up and down stairs pain free along with riding my bike again. I think the thing that stands out, besides being a great doctor, is he has a human side. We talked about horses and dogs and never seemed disinterested in a regular conversation while providing me with great relief. He puts the care in care provider. I really want to thank him.

I came for an MRI of my lumbar spine…read more The front desk and MRI tech were very pleasant. I was offered coffee, tea, and water. They didn't keep me waiting, and the MRI was completed in about 40 minutes. I was also able to request a CD of the images.

Apparently the facility started a new database today and changed their name. They are now called…read moreIllinois Bone & Joint Institute so information had to be re-entered. Not a big deal and not even time consuming. The disappointing issue was after 3 years of returned visits to Dr. Miller, the only advise he had for me was "let's put a different bandage on it (literally and figuratively) and watch it" and purchase a wider shoe." Seriously? My toe is sending shooting pain across my foot and up my ankle. Apparently speaking louder to me will make me believe the pain in the toe is not the issue. Very unproductive visit, so after 3 years of co-pays I am seeking a 2nd opinion elsewhere.

I LOVE this orthopedic center. Top doctors, state-of-the-art equipment, new & clean facility,…read moreefficient operational processes, and one stop shop for imaging, physical therapy, surgery and medical equipment purchase/rental. I had an appointment with Dr. Chala to look at knee pain I've been having for 6 weeks. He did a thorough exam, and ordered an MRI which I got done within 45 min just down the hall. Then I saw him right after the MRI to diagnose the problem and he proceeded to order a cortisone shot and physical therapy. I got the shot before I left the office. Now on my way to feeling much better in a quality and highly effective visit today.

I was quite surprised at how quickly I was moved through the various stages of my appointment. It…read morewas my first time there, and between filling out the new patient form, getting my vitals checked, getting an x-ray, having a check up with the doctor, and scheduling an MRI, I was in and out within 30 minutes. Considering it was very busy that's impressive, hats off to the staff. They all had a great friendly attitude as well. Hard to say "I look forward to going back" when it comes to a doctor's office but in this case I think it's fair to say!

Dr. Groya is my mother-in-law's and sister-in-law's orthopedist. My mother-in-law fell, and broke…read moreher hip and I was the "lucky" soul to have her sort of fall on me...and cracked some ribs and tore all of my rib cartiliage. The pain was excruciating and my regular doc could not see me until June 2 so I called Dr. Groya's office because no one but him (knowing my mother-in-law's situation) would believe how this happened. Dr. Groya was amazing. He helped me immensely - made sure that I was out of pain and really cared about me. His office squeezed me in, listened and CARED. LOVE, LOVE, LOVE, LOVE this doctor.

He may be kmowledgeable, but doesn't take time to pass any of it on. I came in on crutches with two…read morepelvic fractures. Did he think to tell me I'd be more comfortable and it would be best if I had a walker? No. He said weight bearing was "fine" but my new doctor at Hinsdale Ortho said weight bearing "as tolerated." Those are two very different opinions and I believe "as tolerated" makes more sense with pelvic fractures. I found him arrogant, condescending, belittling and somewhat of a bully. His nurse isn't any better. I "fired" him after one visit and one phone call each with his nurse and with him.