Dr. Shoemaker's office does not respond to voicemails nor emails (listed email on voice message respond is blocked). Excessive pre-payments and unresponsive for reimbursement. I am now reading reviews on yelp and google of other people's experience and seeing that excessive overbilling is common with this office. Visited Apr 16th for broken toe, they charged $500 (receipt) and said they would bill insurance then reimburse. Received a bill for another $114 which claims I have not paid $0 for services rendered after my insurance was applied. When you call the office, forwards to voicemail during business hours and to email pace5@surewest.com, if you send them email, it is blocked by google. I was told after they collect $500 as a prepayment they would process my insurance claim within the next two business days and reimburse me. It is now June and I am receiving a bill for services that I nearly paid 5x over out of pocket and they are unresponsive. Dr. Shoemaker also recommended surgery within 2 days of my visit at the outpatient center in roseville, but the surgery was cancelled due to the fact his office would not disclose the surgeon or pathology fees, requiring that I would cover the surgery in full. Even though my insurance provider is in network and they put in the claim for the appointment I did attend over a month a half later, after collecting cash payment from me 5x the anticipated cost. He told me he is selling the practice, understandably his staff may be busier than usual, but it is unethical to collect excessive payments and become unresponsive when reimbursement is due. read more

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Great doctor, kind and knowledgeable staff! We Ordered orthotics and bought a pair of quality shoes! Our feet are VERY important! If we maintain our feet health including our toe nails, exercise and pay attention to our balance and how we walk we will be happy And safe longer! Dr. Shoemaker is guiding us in our quest for healthy feet! read more

Kaiser recommended Dr. shoemaker to my mother for pain and calluses on her feet. Brittany greeted us and helped us through the paperwork and Elizabeth got mom all set up. They were so nice and helpful. Dr. Shoemaker was able to offer my mother some instant relief with several treatment options moving forward. I am so grateful for all of their help and would recommend them to everyone. read more

Wow wow wow. The girl literally hand up on me, I said you left me on hold and sighed and hanged up. The first time I called I waited 15 mins. That's so unnecessary and rude. I feel bad for the doctor who higher her as she will cost him business. So sad that people are just rude. I called 11/22 at 2:35. read more

My 15 year old son had to have surgery for implants in both feet to correct his feet functionality, and to create an arch. Dr. Shoemaker's was very personable with us and instantly set us at ease with his experience and his ability to target my sons foot problem in both feet in a matter of minutes. After the in office surgery, he continue to check in on my son on his personal cell phone regularly even though it was Christmas! He continued to check in on him to make sure he was doing good and moving forward throughout New Year's. I am very happy to say that I am so glad Dr. Shoemaker was the one that helped us. I am greatly impressed with his expertise, experience and heartfelt care. Thank you, Dr. Shoemaker! read more

Dr. Shoemaker is attentive, caring, and thorough. I have enjoyed my visits to his office and love his assistant...she is fantastic. Thank you for taking care of my foot! read more

Dr. Shoemaker has been taking care of me and my horribly messed-up feet for years now. If I had found him sooner, they would doubtless be better. If I had not found him at all, I would probably have only one, or maybe neither of them by now. Even if your foot problems are not as serious as mine, they are worth taking care of. Don't take your mobility for granted. Get the best doctor You can find. Steven Shoemaker IS that podiatrist! He and Elizabeth will take the very best care of you and your feet. Don't let yourself be trapped into only remembering the joys of bipedal locomotion. read more

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Dr. Shoemaker Helped me by identifying a proper diagnosis on my foot. I had seen a different podiatrist and was being treated for a callous. Dr. Shoemaker identified what I actually had was a wart. I might add a very painful wart on the bottom of my foot. I ended up receiving laser treatment from Dr.Shoemaker.The treatment I received did not cause me to interrupt my work schedule. This was a huge blessing for me and my family as I have a second job which requires me to be on my feet. In addition to addressing this wart on the bottom my foot Dr. Shoemaker made me new custom insoles for my shoes. I have hammertoes which causes me to put a lot of pressure on my foot pad. I have another pair of inserts from a prior podiatrist however those inserts are made of a hard plastic. The inserts Dr Shoemaker are made of much softer material and are much more comfortable when working extensively on my feet. I know I am guilty of taking my feet for granted when they are pain-free and working for me. I know what they feel like when I am experiencing pain. Thank you Dr Shoemaker for getting me literally back on my feet (without pain that is). Also please pass on my THANKS to your friendly and supportive staff!! Sincerely, Dave Wadman read more

Steven Shoemaker, DPM, FACFAS - Podiatrists Near Me - Roseville, California

Dr. Shoemaker and his staff are exceptional. They care for their patients like no other. They are very thorough in there care and knowledge. They help you to understand all the problems and fixes for your diagnosis. I would recommend them to anyone with foot problems. Great people! read more

I love this doctor. He is so polite and knowledgeable. His bedside manor is kind, thoughtful and caring. He listens to his patients. I highly recommend this doctor. read more

I was very pleasantly surprised on my first visit to Shoemaker Podiatry! The attentive and careful reception from Britany and the very professional work of Jamie on my much neglected Toenails was very noticeable, as well as the Careful checking of the efforts by Dr. Shoemaker himself, was an eye opener. It's obvious that these folks understand the REAL Needs of us Old Geezeers. I'm 83. Recommend you consider these people as one of your first selections particularly if you need good help for you aged gang! read more

I usually leave positive reviews in every business that I had experienced but with the exception of this particular business. Staff is lack of customer service orientation and very unprofessional. Recommended a cosmetics service for resolution, which involves out of pocket expenses and never worked due to incomplete service provided during visits. Staff never valued patients time for waiting too long on set appointment scheduled. The front desk staff Brittany must be fired as she doesn't know how to schedule appointments plus collecting excess payments above the original agreed cost. Such a ripped off business!!! read more

Dr Shoemaker and his office and assistants are truly the utmost professional, polite, smart podiatrists in the the Rocklin ROSEVILLE area. I had been shopping around for a podiatrist since we relocated from the Bay Area. The first podiatrist I struck out!! But with Dr Shoemaker and his team I hit a Grand Slam today. I'm so glad I went to his office and been presented by Dr Shoemaker with everything I would expect from a Dr podiatrist. He was just the top of the podiatrist chain from his knowledge, evasiveness action plan, his state of the art equipment and his kindness to the client. Thank you Dr Shoemaker and your Team!!! To anyone in the area that needs a podiatrist with confidence and the best experience I 100% suggest you make your appointment with Dr Shoemaker!! Best 2018 PeacEric read more

Dr. shoemaker and his staff have allowed me the pleasure of utilizing them for my podiatry needs. The staff is always welcoming and knowledgeable of your needs. I cannot recall a waiting time that exceeded my actual appointment time. It seems as if i walk in and walk straight to a room. Dr. Shoemaker will not send you on your way without doing his best to figure out your problems. He will devise a plan to ensure that you feel comfortable about the direction of your health. He is very knowledgeable and will do what it takes to ease your concern. Overall, if there was a rating that was more than 5-Stars Dr. Shoemakers Office would surely have it. read more

If I could give zero stars, believe me, I would. I went to this doctor's office and he told me it would be $500 for orthotics and that I would have to pay for them. I said Okay. This was back in January of 2022. I got a call the next day from their office telling me that their computer didn't save the measurements for my orthotics and I would have to come back to their office...two hours away. So I told them it was just too far to drive and I would get my orthotics locally. They agreed to refund my money, which they did. Now, 8 months later, I have received a bill from them for $507.54. I called their office and I am told that I owe this money for exam and x-rays. I was told it would be a total of $500 when I was there and now I am told it would have been over $1,000 had I actually gotten orthotics from them. I actually got everything done here in Chico, CA for half that price. read more

I had the best experience with Dr. Shoemaker and his nurse Elizabeth. I was so nervous about my fungal nails and was embarrassed to be seen. For years I have been dealing with fungal nails and finally after coming here I have hope of a clear nail. I have never felt more at ease and comfortable. I highly recommend Dr. Shoemaker read more

5 stars to Dr Shoemaker! He knows his stuff! He is working with me to resolve my foot pain and when I ask him to tell me what he sees in non-doctor jargen he is happy to oblidge. I have had a cortizone shot in both feet (the heel) to relieve my plantar faciitas. One foot feels great. Something else is going on with the other and I have faith he will determine the issue. I am impressed by his knowledge and the equiptment in his office that's current technology. I highly suggest anyone with foot pain to go see him. read more

Dr. Shoemaker is amazing! I crushed my big toe, broke it in three places and fractured the joint. He did a great job treating my toe and making sure I healed back up with no issues. He is very attentive, and made sure I was cared for throughout the process. I am so grateful I was able to have Dr. Shoemaker as my podiatrist, he's truly a wonderful doctor. read more

Edit June 2018: I have had the same procedure repeated now, on a different toe, with follow up visits. All staff is amazing and Dr. Shoemaker has been nothing but kind, friendly, and professional. This is a great place! November 2017 (4 stars): I had an ingrown toenail surgery for one side of one nail. Front desk and nurses are very friendly, both in person and on the phone. Dr. Shoemaker can be a bit brusque but overall he is very concientious of his work, and honest about the possible results. They are great at scheduling as well! read more

About a month ago I had what I believed was an infected ulcer between my 4th and 5th toe. I called at least 10 podiatrist offices all stating that even know this infection could get really bad they couldn't get me in until December or January. I was started to believe that this would be it for my toe. I called Dr Shoemakers officer and started once again to describe my problem once I said infected they got me in the next day. Such a relief!! Once getting in with him from the office staff to nurses to Dr Shoemaker were all just delightful. I need to have surgery on my foot and his staff got me in for surgery for a week later. I cant thank Dr. Shoemaker enough for his wonderful office and staff. read more

Long stort short: I felt like I was getting the shake down for every last penny here. I went here for a foot issue that had been nagging for a while. Each visit was a merciless attempt to get laser this or advanced treatment that. The doctor asked multiple times what my finances were looking like and would then recomment laser treatments that werent covered by any type of insurance that were at minimum 750 dollars. I went two times to the office and the second time I was pressured to get an in-office MRI. When I asked what the cost would be, I wasnt give a number. When I asked what the benefit was of getting the MRI, I wasn't given an explanation other then we could get some better images of the foot. I wasn't explained the cost of anything and I honestly felt like I was on a used car lot the whole time. I would beware of this place. I just felt like I was getting the shake down every interaction I had with the Dr. read more

On our first appointment, Dr. Shoemaker and Elizabeth were friendly, yet professional and caring. What we thought to be a challenge, my husband's toe nails were taken care of with expertise and no discomfort. He was happy with the results so we scheduled his second appointment. read more

We call this Dr and another $100. Everything he does he will add another 100 for this service or that service. For example he was going to do an X-ray on part of my foot. But if I wanted the entire foot it was an additional 100. Same X-ray and no additional positions. What a rip off. read more

After several toe operations in surgery centers and in office still wanted to break another toe and another surgery after that one to take off a arthritis lump on my front of foot like a spur. Blamed Medicare for not liking you to do several things at once. Found another dr. Did all at same time and still healing better every day. read more

Can I select negative stars? Dr. Shoemaker is dishonest and unethical. If you want surgery you don't need, that will cause permanent damage to your feet, go ahead and make an appointment. If you are a current patient, do yourself a big favor and get another opinion. Oh and lets not forget the over billing. Watch your statements charging for procedures not performed. It's all about money for this man. On my first appointment he examined one foot and then advised I would have to schedule a second appointment for my other foot. What? (That is like going to your dentist and having him only examine your top teeth.) I can't believe this man even has a license. read more

I'm very pleased with Dr Shoemaker with his knowledge, patience, and thoroughness. His staff are kinds and competent about getting procedures approved so that I could continue smoothly with treatments. read more

I went to Dr Shoemaker office today to see if their accounting error would be reconized and corrected. With out hesistation they did both. Their office was more than nice about correcting the error. To be fair to the Doctors office, I have found accounting errors with medical & insurance paper work and insurance claims before with other medical facilities. My advice is keep good records and count your pennies. Sometimes a simple mistake could be 45,000 pennies. $450 Thanks DR Shoemakers office for taking prompt care of this. Rick in Roseville read more

I love Dr. Shoemaker. I mean, his name alone is the best! He is very knowledgeable, kind and professional. I love his office staff also. I always enjoy my interactions with him and his staff. read more

Nice mannered guy but if you need someone to give you a correct diagnosis, run away. I had a very obvious problem with my foot, should have been able to tell me what it was by looking. Did ultrasound and then wanted me to pay 500. for X-rays and more diagnostics. Went to another Dr. who took one look and immediately told me what the problem was. This is not cool. read more

My favorite foot doctor. Great bedside manor for a republican, i am of course a democrat.

First of all I want to say that I absolutely adore the staff here. Melissa and Elizabeth are super friendly and very hard-working. I have been coming here for several months due to plantar fasciitis and Achilles tendonitis. Dr shoemaker did every possible non surgical intervention before we finally made the decision to do surgery in August. The surgery went extremely well and I'm only 2 weeks out and in significantly less pain than I was before. The success of gaining milimeters in my tendon length gave me the confidence that I'll be able to run again. His bedside manner is amazing we feel right at home there. We always have a friendly conversation or two while we're there. Dr. Shoemaker gave me hope that I'll be able to live a normal life now with the ability to do the things I love. read more

Dr. Shoemaker came in on his day off because I was experiencing pain. Very friendly and helpful staff. I called and was able to come in within an hour. Thank you!!! read more

I had one visit with this "doctor". I paid my copay of $55.00 and bought 3 tubes of cream. Issue was not resolved. I have a lesion on the bottom of my foot that I can't get to heal. Cream he gave me was a joke. He trimmed my lesion for 5 minutes for $175.00 without telling me there would be an additional fee for this. I have been an RN 42 years and have been trimming site without healing fully. He also checked my balance. I have severe nerve damage results of breaking back in 2005, that was $45.00. I put out $100.00 day of visit. Was shocked to receive a bill for $200.. plus due. I called and they offered easy payment plan. told them I am not paying it. CROOK. He comes on all sweet and then puts it to you! STAY AWAY FROM THIS CROOK! They have you sign a paper first visit that allows then to do what ever they want at their profit. STAY AWAY!!!! read more

Very friendly office staff and Dr. Shoemaker is awesome. I took my mom there for nail and foot care. They cleaned up her toes and nails. She can't stop talking about how great her feet feel. I saw him for chronic foot/leg pain and a strange rash on my toes that I've had for over 10 years. I highly recommend if you have foot problems to see this podiatrist. read more

First time visit. Staff very friendly and Dr Shoemaker was so warm and welcoming! Having been to the Emergency room for a broken toe a week ago Dr Shoemaker was reassuring , gentle, and explained different options for a course of action. Highly recommend this Doctor! So kind, respectful and appreciated me choosing him for my care! read more

Dr. Shoemaker & every member of his staff that I have come across have been so great! My entire family sees Dr. Shoemaker and whether it's a routine check up or an urgent matter, I have always felt welcome & cared about. Especially recently when I dropped a heavy object on my toe & was in terrible pain--the quick response by the staff to accommodate me & the instant pain relief Dr. Shoemaker was able to provide was more than 5-star! I have never met a more likable & compassionate doctor so Dr. Steven Shoemaker is definitely the best and we, the Andersen family, value his kindness & commitment immensely. read more

This place has excellent service, they care about there patients, And they get you in and out. Dr.shoemaker is very friendly and is careful with his patients. I had a tailors bunionectomy minimal pain and I am very happy with the outcome. He offers laser treatments after the surgery and I am happy how it help. Would definitely recommend. read more

Staff is awesome they communicate really well. It's easy to get the appts that are convenient for you.

I was so grateful for really friendly office staff who made my toe emergency a priority and squeezed me in same day! Dr S is very kind and listened to all my questions and concerns- no judgments about why I had issues or pain. He was able to do a procedure right there on my first visit to free me from pain. Thank God! He also answered questions regarding my feet and pain that didn't apply to the reason I was there. I like him and think his overall care for my feet was great and am looking forward to my next appt. soon! read more

I am writing this review about a doctor and his staff. My mother became sick and end up for the first time in her 85 years in the hospital for 10 days. When my mother came home from the 10 day stay in the hospital with not only bed sores, but a heel pressure. The sore end up needing to be seen by a profession that specialize in wound care, and Dr. Steven Shoemaker DPM, was referred. I called that day and spoke to assistant and she told me to bring my mother in that next day and that was the start of Dr. Shoemaker and his staff treating my mother as I would or as they would treat their own family. This is one of a kind Dr. office and I just want anyone to know if they have to go or get injury and end up here it's the Best. I would recommend if you need his help go know matter what the price is because you will be very happy in long run. I rate this a 10, but the rating only go up to 5 so they get 5A+ rating. My family love Dr. Shoemaker for saving my mother foot from her having to lose it, he understood that it was important to her even at 85. Thank You Evelyn Williamson and Family read more