Walked down a unassuming alley and found the storefront for Berkshire Running Center; a curated…read moreinventory of running gear in a surprisingly industrial chic space. I was immediately assisted by Joel, a very patient knowledgeable resource. He listened to me talk about the many ups and downs in my relationship with running; he even looked at my old running shoes while assessing me. He did thorough measurements and studied my gait; he than retreated to the store room and made a selection of the shoes he thought would be the best for me and my issues. I would recommend this store to anyone in the Berkshire area; it is above and beyond the best place to get a shoe. The Berkshire running center is truly a personalized experience UPDATE (9/2/2020) A few weeks after wearing my new running shoes the sole began falling apart, I contacted Berkshire running center and they allowed me to exchange those shoes for a completely different pair that would more satisfy my needs! I am beyond amazed with this customer service! I also once again sing the praises of Joel; if he is working you must get him to fit you for shoes!

Great service and amazing stock. Check out the sale rack: gorgeous stuff 70% off! Shopping with…read morebenefits!

We went into this shop a few weeks ago and were so impressed with both the selection of shoes and…read morethe service received. I purchased one pair of shoes in the shop and ordered another pair through them. Their service and communication has been phenomenal. I will be sure to visit next time I am in the Lenox area . I am very impressed.

We always try to make Shooz a must stop when visit our friends in Becket. I have bought many shoes,…read moreboots, pocketbooks, leggings there. Last time I was there I noticed they had great pieces of jewelry. That will be for our next trip. I live in NYC and found much of their merchandise very stylish and very reasonable prices. Worth a walk through for locals and visitors.

Casablanca has great customer service in associates Christopher and Junior. They carry fabulous and…read moreunique pieces of designer clothing.

Casablanca offers an amazing level of style and quality. It's THE destinaiton for locals and…read morevisitors looking for great clothing and fabulous service. Most of my wardrobe has come from Casablanca and I will continue to source it from them. It's not just the clothing, the serivce is exceptional. The staff and owner want everyone who buys there to walk out satisfied, hence they work hard to make you look your best. In pursuit of that they are always honest, if it works -great, if it doesn't, they will tell you. Whe you see someone in the Bekrshires who looks great chances are they shop at Casablanca.

Gorgeous store and great service! Super helpful owner who helped us pick out a beautiful Father's…read moreDay gift.

No cash refund! Store credit only. I can buy cheaper with free delivery and returns. I try to…read moresupport brick and mortar stores, but no more. Stay away from this one.

A strict return policy and lack of professionalism with the staff makes this place and very…read moreunpleasant shopping experience. One staff member there yelling to another how their friend owes them money and then using a string of vulgar terms to describe her feelings on the situation makes this NOT a place to bring your child. Avoid at all costs. even if it costs extra cash somewhere else I recommend that you purchase anywhere but here.

Horrible customer service the male employee attempted to walk right through my daughter and I and…read morewhen I did say excuse me we need a little help he stated she can help you the female employee he was referring to got pissed and started huffing needless to say I put the shoes on the counter and said never mind we will go elsewhere I will never step foot into that store again!!

I love Marshall's Stores but this Marshall's in particular has the most unhelpful, rude employees I…read morehave ever experienced in all the Marshall's I've shopped in. I no longer will shop there because of this.

Very rude staff here. (the younger ones ... the older staff seem to be pretty on point). I had a…read morereally bad check-out experience while trying to return something with a clueless employee who also had a chip on her shoulder. I think they should allow some of the older, more experienced staff with better customer service skills handle the returns. I shop at Marshalls a lot ... A LOT! And have never had as bad customer service as I did at this place. The selection here is just kind of blah. Lots of fleece, flannel and hoodies. It seems like this location has more workout stuff than actual clothing. The home section is also surprisingly small, except for candles which they have a ton of. If you are looking for workout clothing, hoodies or cheap Chinese down jackets, this is your spot. If you are looking for business clothing or even some nice, name brand casual stuff, you are probably better of going to the outlets in Lee. Again, my best suggestion is to retrain the younger employees with the premise that people will not shop there if the cashiers are moody and grumpy. I know it's probably only a part time job for them but they should act more like the older cash register employees who seem to give a damn about customer experience. If you don't know the policies of your store, don't make them up and stick with your answer stubbornly. It will be more embarrassing for you when a manager has to correct your mistake and apologize to the customer who knew the policy all along.

GREAT SELECTION, well presented, help was professional and knowledgeable. A pleasure to shop and…read morebuy!

5+ starts for Zabian's Clothing. I have two months of travel and some speaking engagements ahead…read moreof me for the rest of October and November. Dropped into Zabian's and was immediately able to find several sports coat/shirt/pants combos that could be mixed to provide everything I'd need for this upcoming stretch. But that isn't the real story- the owner's suggestions, knowledge of his inventory, and communication with me about my style and what is was comfortable in is what sets Zabian's apart. Everything was tailored in less than a week and I just tried everything on. Perfect fits. My wife loved everything and I felt great. No matter if you are a local like me or just visiting, this is the men's store to visit for your classic, business casual, dressy or unique style.