This is a very dishonest dental clinic. They charged over $500 to extract a single tooth and…read morerequired patients to pay upfront before seeking reimbursement from their insurance. Patients have no idea about their pricing beforehand and end up paying out of pocket without understanding the cost. I paid $533 for a tooth extraction, but my insurance only reimbursed $119 because the clinic's fees are much higher than what the insurance company is willing to cover. At other dental clinics, you only need to pay less than $200 out of pocket, and $179 of that is a once-a-year fee that won't be charged again for your next visit. I strongly advise everyone to avoid this greedy clinic.

AVOID THIS SCAM, graduate students! I was looking for a new dentist and spoke with their…read morereceptionist, who assured me that they take graduate students' Delta Dental and have plenty of grad student patients. She warned me that they require payment upfront and then submit the bill to Delta Dental for reimbursement. When I arrived for my appointment, I confirmed this information again with the front desk and my hygienist. A simple check-up with no problems or peculiarities cost me $300!! Delta Dental couldn't cover more than half because of Anderson's exorbitant rate! A Delta Dental representative told me she'd never seen anyone charge so much. It took five weeks of back and forth with a rude Anderson Dental administrative worker, who kept interrupting me, telling me to stop talking, and spouting nonsense about the importance of communication and recognizing that these processes take time (FIVE WEEKS!? Just admit that you forgot or were trying to wait me out) to receive payment from Anderson Dental after they'd acknowledge that they had misled me. These people are scammers and their workers should be embarrassed that they stoop to trying to steal from graduate students. Never going back.

While I have a wonderful experience with the hygenists here, the office staff have continually…read moremessed up my personal information, even after mutliple calls and reminders to fix this. When I do call, the staff are often rude and abrasive, leaving me feel unheard. They have charged the wrong insurance leaving me with an unpaid balance they say I must pay before scheduling an appointment or before they will submit a claim to the correct insurance, as well as contacted and discussed my information with my parents despite me being over the age of 18. While my in person experience has been great, the headaches I have had due to this negligence often has me wishing to go to another dental practice in town. When I called to attempt and correct my information the most recent time, the office staff began telling me about my brothers insurance and balances. I am concerned about the handling of private information in relation to HIPAA at this practice.

I hadn't been to a dentist in 18 years, but now I had some bad tooth pain. I was nervous. I walked…read morein and was greeted by Mary at the front desk. Very nice and professional. I looked around a little. Good-looking place. Clean. Orderly. I filled out the paperwork, waited maybe 3 minutes, and Angela appeared. Again, super nice & professional. She seated me, did the preliminary work, and within a minute or two my new dentist arrived. Dr. Jeff Brunson. Really good guy. He was excellent. He checked me over, did a quick x-ray, scheduled my procedure, I returned in 2 weeks . . . and twenty minutes later walked out extremely grateful. I felt so much better. Dr. Brunson is a very fine dentist. Nothing hurt. The cost was way reasonable. If you haven't been to a dentist in a while, check this place out. They take great care. Thanks to Mary, Angela, Judy, and above all, Jeff.

this is the best dentist office ever they were so kind and helpful. The assistants were so…read morerespectful i look forward to coming for my cleaning!!!

My experience in this office was great. The staff was friendly and professional. My hygienist, she…read morewas fantastic. Very knowledgeable about her job. I'd recommend this office to anyone in need of dental care needs.

Dr. White and his wonderful hygienists and office staff have been caring for our family since he…read morecame to Champaign. Patients are treated like family and special attention is given for children with special needs. They are respectful, kind, and thoughtful. Care has included regular cleanings, cavity repair, and specialty care for gums. The continuity of care is exceptional. Thank you for caring for our family's dental health.

Dr. White offers kind, compassionate dentistry for the entire family. His staff is also top notch…read more His address in Champaign is 1112 Broadmoor and his phone number is 217-359-5050.

I started seeing Dr. Markwood after she purchased the practice, and have been a patient for 3 years…read morenow. I have never had a bad experience with the Dr. or her staff, but have found them to be caring and considerate of my comfort in the office. They have always ben clear about information that they needed from me, and have worked with my insurance very patiently (probably too patiently for their own good - coughcoughDeltaDentalcoughcough). I am VERY pleased with the care I have received there and would certainly recommend them.

Caring Family Dental engaged in deceptive practices to convince me to agree to treatment plans,…read morethen turned around and sent me a bill for nearly 4 times what they originally quoted. In their office, they issued extensive verbal assurances about the pricing and they made it seem like they had confirmed everything with insurance, but it turned out that they hadn't done any due diligence at all. They were basically just making up the numbers and telling me they were certain. I paid them everything they quoted me that day, and my insurance paid them too, but 5 weeks later they're demanding hundreds more. No amount of reasoning with them resulted in any progress, and of course they're threatening to send their bloated bill to collections. Apparently, the "Caring Family Dental" name doesn't mean much to them. They're just another version of the corporate dental business that tries to always pile more on. At this point, I would NEVER trust any treatment plan quote they issue, as I know now that they'll just radically alter the numbers afterwards. Even if they tell you with certainty what the numbers will be, I now know that means nothing. I eventually filed a complaint with the Illinois Attorney General and we'll see where that goes, but man, what a huge hassle. I wish more businesses would actually read and abide by Illinois' deceptive practices laws.

I deeply regret my experience with Dr Standley and wish I had sought a second opinion before…read moreproceeding with treatment. After moving, I saw this dentist for a checkup and was told I needed seven fillings, even though my previous dentist had only recommended monitoring those areas. Trusting their judgment, I went ahead with the work. After the fillings were placed, I experienced persistent dental pain. It hurt to bite down, floss, and even eat moderately cool foods --something as simple as room-temperature toothpaste became painful. I returned multiple times hoping for relief, but only minor adjustments, such as polishing, were made, and the discomfort never fully went away. Years later, I finally decided to switch dentists after living with ongoing pain. My new dentist noted that one of the most painful fillings might not be possible to fix due to its size and that another had a shadow near the nerve, meaning I may now need a root canal ("Doesn't it hurt?" my new dentist asked, surprised. "The other ones hurt more" I replied). I can't help but wonder if some of these fillings were unnecessary in the first place. I wish I had questioned the extent of the treatment before agreeing to it, as I am now dealing with chronic dental pain and uncertainty about my health. I may never be able to enjoy food without pain again, and I'm deeply worried about what my future holds in terms of dental work and discomfort. I'm sharing my experience so others can make informed decisions about their own dental care and hopefully avoid what I'm going through. The other 1 star review here mirrors my experience exactly, down to the flippant attitude regarding botched fillings. I wish I had seen it before.

dr standley and his wonderful staff have taken care of my mouth and it's various problems for many…read moremany years. he is always there to answer questions and explain procedures with a smile. office manager "t" always has the paperwork or insurance up to date and can help plan procedures to best benefit your pocket. dental assistant "p" is the epitome of organization and efficiency allowing the work to flow without a hitch. "j" the dental hygienist is the best i have had to work on me in my 60 years of dental necessity. she helped me get over my extreme gag reflex so x-rays are blase and i do not dread them anymore. i have had everything from routine cleaning, and fillings to root canals, bridges, and implants and all with the greatest of skill and success. will never go to another dental practice! thank you team standley!!!

I was looking for a dentist in town and was referred to Dr. Haussermann from a friend…read more Thankful, because Dr. Haussermann has a very kind and gentle demeaner, and makes me feel very cared for as a patient. He explains what he sees and what he is doing along the way, so you know what is going on. All of his assistants are friendly as well, and answer all of my questions patiently. At the end of the appointment, they also hand me an extra-soft toothbrush and floss as I head out the door. I love their toothbrushes!! Overall, excellent service, very customer/patient oriented!

Dr. Haussermann is the best! I went to him as a teenager and my parents see him. I moved away…read moreafter college and ran into a scam artist dentist that said I had a cavity and moderate stage gum disease and said I needed all of this treatment to fix these issues. I was suspicious as I had never had a cavity, brushed my teeth three times a day, and was very diligent about my oral care. So I decided to go back to Dr. Haussermann to get a second opinion even though that meant a long drive for me. He told me that none of the things the other dentist said that were wrong with me were true. I had none of the treatments and have been back to seeing Dr. Haussermann ever since. It has been 20 years since I switched back to Dr. Haussermann and my teeth and gums are great. It is so important to me that I see a dentist I can trust like Dr. Haussermann.

Professional and Knowledgeable. Easy to work with. Dr. Brunson is able to effectively communicate…read moreprocedures with me. Whereas some dental offices charge me a big chunk of change for 15 minutes of their time, he gave me a free evaluation! So far, I've had two crowns done here, both were done in a timely and effective manner. They've been holding up for close to two years with no issues. I've tried other places in Champaign, but this office is definitely one of the best in town.

Great guy! My father was a dentist for forty two years and my father gave him a five star rating…read moreas a Doctor as well!