Covid is over with, and everyone is back to work, but this place didn't even offer water other than…read morea water fountain. Usually there is coffee, tea and maybe some snack. This would be individual stuff. But I am sure it to save money and no mess left behind. But for the family, myself who stayed all day. It would have been nice. I been to several funeral there and who ever does the body, does not do a good job on eyes. Should had put some color in his lips so you can tell he had them and cut his nails. They could not adjust the speed to the pictures. I guess there technology not good either. The chair is so old, when you sit in them, you feel like you are falling. Seen some tare on some furniture. I try to see my father before the viewing but since I did not pay the bill, I was not allowed to go in, I am only daughter and was on good term with my father. The Director kiss ass to the person who paid for funeral and did not offer any condolences to me, which is rude. I got there early he and would not open the doors to the viewing, not until person who paid got there. I was treated like I was a stranger. So upsetting to go through. At the grave side, did not offer anyone to stay to see casket lower, no flower was put with coffin, etc. I would never ever recommend this place to anyone. If he can't treat all of the immediate family with respects and sympathy. He literally there for the money. I like the lady who sat in the hallway, not sure why she there, she really did do anything other maybe direct person to bathroom. I like Bob.

I have unfortunately had the experience of being here too much in the last few years. It's tough to…read morebe positive during such a negative time but this funeral home deserves it. One of their staff members Julia has honestly done everything in her power to make it as wonderful an experience as possible. She showed care and compassion every step of the way, treated each person as if they were members of her own family, and truly comforted us all in our time of need. It is apparent that her and the rest of the staff take great pride in their work and that to them it is far more than just a job. For the specifics as people expect in a review now: The facility is very well maintained and pleasant. No unpleasant sights or odors. It doesn't have the usual creepy depressing feel of a funeral home. Complimentary coffee and water as well as a few well placed candy bowls. They also have lying around various branded planners and calendars, prayer rings, angel pins, and tissues. The rooms are clean and appropriately lit and climate controlled. And the entire staff is compassionate and knowledgeable. I could honestly go on for days about it. I hope nobody ever even has to read this review in order to find it useful, but if you do just know you're in good hands. Death is always hard, but these people do all they can to bring a little light to an otherwise dark time.

Growing up in Baltimore County, I see change everywhere and not always in the good direction…read more A constant has always been Dulaney Valley Memorial Gardens. Meticulous detail to the grounds has always been priority one. It is nice to see high standards kept and continuing on even today.

So This is strange I think.. writing a review for a cemetery, but they deserve their kudos. I…read moreaccompanied a friend who was in desperate need of a final resting place for her father's ashes. I was struck by the sincerity of the staff.. not the usual slickness that is accompanied by questionable sympathy. My friend was never rushed or pressurred.. and the represenative that worked with us was a truly likeable and easygoing guy. I also like that this business donates plots to fallen police and firemen. I will say the office building is quite outdated and a bit run down.. Actually doesn't smell that great.... but that is not why we come. We come for the grounds... which are beautiful and cater to a wide variety of cultures. It is very interesting to see the different ways people memorialize their loved ones, America is a melting pot and so are our funeral/burial customs. The niche here leans way from the mainstream American cemetary... although it certainly isnt too far out of the box. It is nice that they make it clear that they can find a way to honor almost any cultural tradition. They don't have headstones( just in laid markers) ... so all you see is beautiful green punctuated by a few family mausoleums. There is a lake in the middle with swans and ducks.It is placed on some gently sloping hills with some tall old trees. They have several themed gardens.. including a heroes garden, and lovely tranquility garden ( catering to the Asian population) .. as well as several others. Usually cemeteries are such depressing, creepy places.. but this looks like a well maintained park.. The main mausoleum, is quite nice and airy.. It has gone through a few style incarnations over the years.. but it actually works well... i found the building to have a very serene overall effect. I came to be of comfort to a friend, but also ended up finding a place that just might suit my own family one sad day.