These people are extremely friendly and accommodating. No pressure and very respectful.read more

We very recently went through a difficult and unexpected loss. John Collins and his team were…read morewonderful. I'm not sure they even comprehend the extent to which they've helped ease some worries and pain during this difficult time. It's been awhile since I've seen this level of compassion from complete strangers. They are especially dedicated to serving and supporting their local community. Good people do still exist in the world. I highly recommend.

I spoke with Aaron and Aaron during a visitation I found…read morethem to be extremely helpful an absolute wealth of knowledge. I felt like I could have talked them all day about the funeral business. Great guys 5 stars across the board. I'll definately keep JHBJ in mind for my family's time of need. Thanks

My experience with Joseph H. Brown Funeral Home in Baltimore, Maryland--where do I start?…read more When my father, Warren McLean, passed away at home on May 30, 2026, while under home hospice care, I contacted the funeral home to have him transported. From the very beginning, things went smoothly. The two gentlemen who came to my home, Anthony and Aaron, were professional, compassionate, and respectful. They carefully explained the transportation process and removed my father from our home with dignity and care. When it came time to make funeral arrangements, we met with Mr. Brown Jr. himself. He took the time to explain the process, the services available, and the associated costs. Of course, discussions about expenses are never easy during a time of grief, but I understood that this is a business and there are necessary costs involved. Overall, that part of the process was handled professionally. Next, I worked with Ms. Johnson. Initially, she came across as a little reserved, but as our appointment continued, she warmed up and became very kind and helpful. She answered my questions, guided me through what clothing and items I needed to provide for my father, and made herself available whenever I needed clarification. There was a scheduling error that resulted in my service being double-booked, requiring us to change dates. While that was frustrating, mistakes happen, and Ms. Johnson immediately corrected the issue and accommodated us in other ways. For that, I am grateful. Unfortunately, things became difficult on the day of the viewing. There were several things that were supposed to have been done for my father that were not done. Most importantly, jewelry that I specifically wanted him to wear had not been placed on him. Naturally, my family and I had questions and concerns. When we attempted to get answers from one of the staff members, a brown-skinned gentleman whose name I do not know, we were met with an attitude that was rude, dismissive, and unprofessional. At one point, when my brother was asking questions, he responded by asking if my brother had ever attended mortuary school. No, none of us have attended mortuary school but that was our father lying there. We were grieving, confused, and simply looking for understanding. The issue was never about whether we had professional training. The issue was that we were a grieving family seeking answers. His lack of compassion and poor customer service escalated an already emotional situation. Thankfully, Anthony stepped in and completely changed the tone of the interaction. He took the time to explain everything thoroughly and respectfully. He understood that grief affects people differently and that families often have questions. That is all we wanted from the beginning. The other staff member could have handled the situation the same way, but instead chose to be rude and dismissive. I strongly recommend that this employee receive additional training in customer service and grief sensitivity. Mortuary training may teach the technical aspects of the profession, but customer service and compassion are equally important when dealing with families during one of the most difficult moments of their lives. On the day of the funeral, everything once again went smoothly. Anthony and Aaron were there, and they treated my family with kindness, dignity, and respect. They never made us feel like just another family, another number, or another paycheck. They understood that we were grieving and treated us accordingly. I cannot say enough positive things about Anthony, Aaron, Ms. Johnson, and the lady at the front desk whose name I unfortunately cannot remember. They were professional, compassionate, and caring throughout this process. Mr. Brown Jr., I encourage you to take a closer look at certain members of your staff. While some employees represent your funeral home exceptionally well, others could benefit greatly from additional training in customer service and dealing with grieving families. Despite the issues we experienced, I am thankful for those staff members who treated my father and my family with the dignity, compassion, and respect we deserved during such a difficult time. The McLean Family

I am so great full to the staff and Craig Witzke for the wonderful care they gave my husband and…read moreour family. Thank you for your professionalism and compassion you had during this difficult time. I was able to speak with Erin prior to my husband's passing. When he finally passed it took one phone call and they were there at hospice to pick him up. They arranged everything including the military honor guard at the Baltimore National Cemetery. After my husband 's cremation they had everything ready for me to take him to the cemetery for internment. Celia, our funeral director, made decisions easy has she took her time and didn't rush me. If I am in The Baltimore area when I pass I am going to have them handle my final arrangements. Thanks to Craig Witzke for everything.

Craig Witzke, his family, and the staff of Candle Light Funeral Home are truly incredible. From the…read morebeginning of our contact with Craig, he really went above and beyond for our family after the sudden passing of my dad. They were able to make my dad really look like himself and at peace as our family and dad's friends said their goodbyes at his viewing. This was our family's first time needing to plan arrangements for a loved one so close to us and Craig facilitated this process with ease. He was available 24/7 by phone even during the holiday to answer all of our questions (as well as friends calling the funeral home) and make sure that dad's viewings and arrangements for transport to California (for burial) were settled. He was extremely accommodating to all of our requests. He consistently checked up on us during each 3 viewings to make sure that things were going smoothly and to see if we were okay. Craig really showed his excellence for me when he stepped away from his own family and arranged a short time for my mom, sisters, and I to see my dad on Christmas Eve before my dad was flown to California. It meant the world to us, especially my mom. Furthermore, after the burial was completed, Craig called us to make sure everything went smoothly with the transportation. Thank you to Craig and his staff for your wonderful services during this difficult time in our lives.

I want to thank Hari P Close Funeral Service, P.A. for helping us through this process and…read moreaccepting our personalized request to play the blues during his service. A'lan and the staff did an AMAZING job from start to finish! My grandfather was well taken care of. A'lan listened to us and followed all of our wishes. He groomed my grandfather so well, moisturized his skin, and put a smile on his face. He handled formatting the obituary for us and doubled checked with us prior to printing the final product. They offered many service options at an AFFORDABLE price. I would highly recommend this funeral home for anyone who is looking for a small service at the funeral home or for anyone who already has a venue for the service but is in need of a funeral home to handle everything else. Thanks to the Close family and employees for helping us during this difficult time.

I entrusted a love one's final arrangements in their care this week. They were professional,…read morecourteous, and made themselves available for endless questions throughout the entire process. I'm extremely grateful for being referred here. The funeral home itself is small and almost vintage, but with COVID-19 precautions in place that wasn't an issue. They offer livestream of services, which was wonderful as it allowed distant relatives and friends to observe the ceremony. I would definitely recommend them for their high level of customer service and to support local black businesses.

It would have been great had they answered me. They did a…read moregreat job with my late husbands Furneral (24yrs ago) and he was cremated. I wanted to know if they now had small items to put ashes in (necklace,bracelet,key chain etc). I planned to purchase 5 for Our children, before I die!!!'

My husband died recently, he had not been sick, so it was such a shock. I had been to funeral homes…read morein the past to make arrangements, and did not know how i was going to get thru making the plans for my husband, that i loved so much. I felt very comforted at Singletons, they were so kind and understanding. Then at the viewing, funeral, and cemetery, i could not believe all the extra care they took, when our family was hurting so badly. I was blessed knowing that they made everything so special. May God richly bless the staff at Singletons, they helped me so much, getting me thru some really dark days. Charlette

I would give this business 10000 stars if I could. i just had my mothers services here Thursday and…read moreeverything was so smoothly and seamlessly coordinated. Quiana was amazing and so helpful. She helped with all of our needs the day of and checked in very frequently to assist as I had a very particular vision and set up in mind and it came out beautifully. Everyone working on my mothers service was superb. I used their Pastor and he was also amazing. The organist who also sang during the service was very very talented and I highly recommend, I wanted to thank him but I didn't see him after so if he sees this - THANK YOU!!! It was also beautiful inside, very clean and bright with gorgeous crystal fixtures. I needed a gorgeous place to celebrate my mom and this was the perfect match. Thank you from the bottom of my heart for making this difficult time better by ensuring a smooth send off to my mom.

Most horrible funeral home and experience . My husband's family and sister paid for and excluded…read moreme his widow of 23 years from the funeral arrangements against my husband's will and wishes. The female funeral director had me sign under duress and before the wake cremation papers after she initially stated his sister can do whatever in charge of the funeral. After I showed the female funeral director our marriage license then I was all of the sudden the next of kin. I was the first person there at the funeral home before his mom and family. I agree with the other negative reviews they're unprofessional and don't answer phone calls and emails. My husband didn't want a funeral with his family and his family knew that I would have had him cremated without any viewing or funeral. I never heard of that funeral home and I would have had a memorial service two years or more after his death. Someone else or another widow this funeral home exploits and abuse for money will sue this business and shutdown all the funeral home sites. March, Vaughn Green and Calvin Scruggs are better than this Walmart discount brand funeral home.

When my brother passed away recently, we chose Donaldson as the funeral home to assist us. My…read morebrother did not have a will but we knew he wanted to be cremated. We chose the location for Donaldson in Odenton because we were very familiar with it, having lived in the area for over 20 years. We had had the opportunity to attend several funerals and viewings at Donaldson and had noticed how well they handled everything. Dealing with them in regards to making all of the arrangements for my brother was no different. The funeral director was very kind and patient. She was also very accommodating because I had some special needs and she went out of her way to work with me. My initial point of contact, Benjamin, was also amazing. He was friendly and kind and understanding. We never actually met in person but he is the one who answered all of my initial questions and got the process started. No matter what time it was, if I had sent him an email or left a message with a question, he made sure to get back to me as soon as possible. I will never forget his kindness. Making the arrangements for a friend or loved one after they have passed is never an easy thing. However, Donaldson did everything they could to ensure that the process was as smooth as possible.

I wish I could give Donaldson funeral home 10 stars…read more Our dog passed away yesterday and a friend recommended Donaldson funeral home to take our boy to be cremated. From the minute we arrived, they were so nice and caring We were able to have time with our dog before saying goodbye. The man we worked with asked us some questions about our dog to really get to know him as well as us. We were then taken into a room designated for pets. We were able to pick out an urn for our boy- there were like 20 to choose from. We filled out the paperwork and to our surprise we were told that we could come back that afternoon to pick him up. He also ensured us that he would be the one doing the cremation (individual cremation) We dropped him off around 10am and we had our boy home around 4 that afternoon. When we picked him up the lady that was there was interested in our dog. She again asked us questions about him and wanted to see pictures. It really showed us that they care about the families and the loved ones that passed. The level of service provided here was outstanding.

This place was awesome My family member looked like himself…read more Very pleasant and funny ppl You need laughter in your life this time of difficulty!! We as the Johnson family really appreciate you

We are deeply grateful to Howell Funeral Home for the compassionate and professional care they…read moreprovided during our father Harvey Brown Sr., funeral. From the planning to the service, every detail was handled with grace, patience, and respect. Their support made a difficult time more bearable, and our family felt truly cared for. Thank you for honoring his life so beautifully.