I haven't been to get my eyes checked in a long time..I feel bad that they were busy,.. but love,…read morelove how much they spend with each customer!.. I had an awesome experience! When I pick up my glasses, there was a customer already there, they were helping him.. another person came in. She did not have patience ( shame on her)! She could clearly see one person ( Steve) I think that's his name.... He did an awesome job , I had to wait, but did not care.. he is so thorough.. which is great!!. I will definitely go there again!..

Hello.Stopped at Steven's Optical this morning as my wife's glasses broke over the weekend. The arm…read morebroke off the frame. We were outside the warranty, however, Steven was able to find a frame, on site, at an extremely reasonable price, that he could put my wife's lenses' in! Within 15 minutes of entering the building, he had a solution to the broken glasses, repaired them, and we were on our way!! His level of service, and willingness to go the extra mile to solve this issue, is VERY much appreciated. We are very proud to have a local business in our community that serves our area so well. Thank you for your help with this. Dan Jones

I continue to be pleased with Dr. Heidi Loy and the staff I interact with at this facility. With a…read morefamily history that includes glaucoma and macular degeneration, I have always maintained annual visits that include careful testing and examination. Dr. Loy is focused and takes time to explain things carefully. I am also being treated for dry eye and she taught me how to use very expensive eye drops in a more economical way. The choices in eye wear are not as expansive as in some of the chains, but that has not proven to be a problem when finding both regular and sun glasses.

I have been going to Family Vision Care of Alliance as long as I can remember starting at its…read moreformer location when Dr. Robenstein was the sole doctor. He was always great and I mostly see Dr. Loy now since she's available in the evenings and she is absolutely wonderful. I always have a very good experience and feel my questions and concerns are fully answered. I trust them to conduct all the tests needed for me and the testing process always seems super thorough to me with the reading tests, lens tests, light tests, etc. I am given the glaucoma test each time I go because my family history means I am likely to inherit the condition and she very kindly does the puff test for me since I prefer it. Because I am lucky enough to enjoy very good vision at the moment, I have never had to order prescription glasses or contacts. However, I would certainly trust their prescription and recommendations and I know they work with my insurance to get what expenses they can of my costs covered. I would certainly highly recommend Family Vision Care of Alliance for anyone in the area looking for a wonderful vision care experience.

Highly recommend Carnation Optical. Starting when you walk through the door, you're treated like…read morefamily. Great people and soooooooo trustworthy. PG

Very welcoming atmosphere and the owner genuinely strives to listen to the customer's preferences…read moreand concerns to deliver glasses that feel Taylor fitted. The frame selection is immense and the service quick and thorough. This is a family run business with many years of experience. The first time I was there and went to leave, I felt as if I had been a customer for years. The business hours accommodate a variety of work schedules with evening and weekend hours.

I've been going here past 3 years. I always have a great experience the staff is very nice. Would…read morerecommend to anyone.

My eye insurance allows an exam and glasses every two years. In the meantime I wanted to order…read moreglasses myself on the internet. When I called for my prescription information they wouldn't give it to me over the phone. After picking it up they left out one number (PD number). When I called asking for it they wanted $5 dollars. Ridiculous!!! I realize they don't want to lose business but this really did the opposite for them.. They really did lose my business. They won't be seeing me when I'm due for another exam and glasses.

We love Dr Mike and his staff. We've been patients for years and recommend them to everyone.read more

As a family we could not ask for a better eye doctor. Dr Ambrose is such an awesome guy. So…read morefriendly and personable yet so knowledgeable and thorough. His staff is so accommodating and friendly. He has a great selection of eye glasses too.

Glasses are expensive, so you want them to fit properly, look interesting, and stay in good shape…read morefor three or four years or until your prescription changes. This vision specialist accomplishes that. I especially appreciate the office staff who help you choose the perfect frame, adjust it for your face, and keep it in good repair. They follow the quarantine guidelines, keep the area sanitary, and are very pleasant. I highly recommend this optometrist.

I will say that the staff is wonderful and friendly. While I didn't catch all names, Erica was very…read morefriendly and went above and beyond to help my daughter find glasses that works for her. She also wrote down the times I can come in to pick them up. Doctor Desimone is quick and knowledgeable throughout his exam. The appointment for us took less than 1 hour for 3 people from exam time to picking and ordering glasses. So much friendlier than my previous doctor and the service is outstanding!

PROS: They have been in business for decades and enjoy a 5…read morestar rating. It's run by husband and wife, and they offer excellent service. They carry designer frames, and high quality lens, not secondary options to keep the prices low. I took my elderly mother here for glasses, and they beat everyone else on price by a lot. A popular place in Howland quoted 1000.00 for just her lens because of her complicated prescription WITH insurance. That didn't include the frame. The price at Ben Franklin Eyewear WITHOUT insurance, with tax, $456.00! Less than half, with all the same options. They no longer take insurance, instead they give a discount that is better than any insurance. They are making a living, not a killing! CONS: None.

would not recommend customer service is poor mechanics seem clueless I got my machine back in worse…read morecondition then when I took it in. Save your time and money and take your bike to a different better shop dont make the mistake I did

I trailered my not running bike to their shop. I had called them a few times trying to get a feel…read morefor a finish date. Each time I called they said they were working it but still hadn't figured it out. I was getting nervous about the cost I was racking up. A day or two later they called and told me it was finished. $160 later I could pick my perfectly running bike up. Overall I am VERY pleased with their mechanics as well as their customer service. All easy going guys looking to help you out (not steal your money), a rarity to get best of both worlds. I will DEFINITELY be using their services for any other work I might need done!