This place has teenagers for mechanics.charged 700$ to clean the carb on a motorcycle.took them 2…read moreand a half months .had to trailer it out of there if that tells u anything.dont waste your money with these thieves.they clearly don't care about the customers.only money.

The team members are great to work with. They were able to answer all my questions on the different…read morebrands I was interested in. They had a huge selection to choose from and everything went very smooth. This will be our go to spot for all things motor sports.

Literally offers you less than wholesale for your trade and expects you to not be immediately…read moreinsulted. That's what I get for shopping local.

I need to send a HUGE shout-out for Stevens' Sport Center (Midland, MI) and Steven's Cycle (Bay…read moreCity, MI) If you are anywhere near Central Michigan and need something cycle related, these are the guys to call! On a recent trip over to MI and the Upper Peninsula, I developed an issue with the rear tire on my 1999 Honda Valkyrie and couldn't continue much further on it. After making a few calls to shops in the area, Bill @ Steven's Cycle was able to find a suitable tire in their stock. He then coordinated with their sister shop, Stevens' Sport Center, and arranged to have that tire delivered to the Midland location. Travis @ the Midland location had a technician available when I rolled in to get it installed. Their service technician, Joe Doucet, had me back on the road in short order. In all, we only lost about 2 hours of travel time. I couldn't thank these guys enough for their efforts on my behalf. Their collective actions allowed us to continue our 2,250 mi. journey with little interruption. Just wanted to spread the good word!

My son, his son and wife were there to by a Honda. 3 salespeople (?) stood around talking to each…read moreother and totally ignored him ( and the checkbook in his pocket). Dumb. When the whole family comes in guys, it's sold. No excused like I have to talk to my wife. Sad, but he won't be back. Nor will I.

Friendly knowledgeable staff . I needed a pilot jet for a carburetor on a Sunday morning . Called…read morethe parts department with my request and they verified it was in stock before I drove up there . What more could you ask for on a Sunday morning .

Negative Experience with the Holeshot Harley-Davidson Service Department…read more I first contacted the Holeshot Harley-Davidson Service Department on February 19, 2026, regarding service for my 2017 Road Glide, including new tires, an oil change, a replacement key fob, and paint repair work. Ryan assured me that obtaining a paint estimate would not be an issue because their paint specialist was in the shop weekly. On February 26, 2026, I dropped off the motorcycle. Ryan was on vacation, so I completed the intake process with the Parts Manager. During the walkaround, I specifically pointed out the paint damage and was assured it was documented. Shortly after, the dealership attempted to contact me but apparently recorded my phone number incorrectly or used the wrong area code. Instead of contacting me directly, they reached my father. I was informed that the motorcycle had an oil transfer issue requiring an additional breather installation for approximately $200. I approved the repair and waited for updates on both the service work and paint estimate. By March 11, 2026, I still had not heard from the dealership and had to contact them myself. I was informed that the motorcycle's maintenance work was complete and ready for pickup. However, when I asked about the paint estimate, I was told it had been overlooked and that their paint specialist would be in the following week. From that point forward, I found myself contacting the dealership weekly because updates were rarely provided proactively. On March 31, 2026, Ryan informed me that the paint had finally been ordered and that parts were being removed for paint work. I was also given a total of $1,676.39 for the maintenance work. By April 14, 2026, after weeks of delays and poor communication, I stopped at the dealership in person to express my dissatisfaction with how the situation was being handled. Ryan later offered to deliver the motorcycle to my home because I would soon be undergoing shoulder surgery. I explained that I had a trailer and suggested that reducing labor charges would be a more meaningful gesture. On May 5, 2026, I was told the paint work was complete and that the motorcycle would be reassembled that week. After hearing nothing further, I stopped by on May 12, 2026. Ryan stated the motorcycle was complete and that he was only waiting for the paint shop invoice. During my inspection, I noticed grease and oil marks on the freshly painted tank and fender, suggesting the motorcycle had been reassembled with dirty hands after the paint work was completed. On May 20, 2026, Ryan advised that he was still waiting for the paint shop invoice but stated that parts and labor would be discounted by 15%. On May 25, 2026, I was finally told that the invoice had arrived and that the motorcycle was ready for pickup. When I arrived on May 26, 2026, I received a maintenance invoice totaling $1,611.61. I was told discounts had been applied and that it was the best price available. After reviewing the invoice, many of the discounted parts were priced similarly to what they could be purchased for through reputable online retailers. The discount offered did not adequately reflect the nearly three-month delay, repeated communication failures, or overall inconvenience. From February 19 through May 26, 2026, I experienced poor communication, missed commitments, forgotten requests, and excessive delays that required me to repeatedly contact the dealership for updates. Despite acknowledging my dissatisfaction, the dealership never fully accepted responsibility for forgetting the original paint request, the prolonged delays, or the additional three-week wait caused by invoicing issues with the paint shop. Overall, this experience fell well below the level of professionalism and customer service I expected from the Holeshot Harley-Davidson Service Department. What should have been a straightforward service and paint repair turned into a nearly three-month process that required constant follow-up and left me feeling that my time and business were not valued.

I was really excited to purchase a CVO Harley Road Glide today, but my experience at Hole Shot…read moreHarley was incredibly disappointing. I asked to speak with a salesman but ended up being left on hold for over an hour. After waiting so long, I decided to hang up. I'm still going to get my CVO, but it definitely won't be from them. Their customer service was lacking, and it's frustrating to feel ignored as a potential customer. Regards, Derek Smith

Small business shop with great service and very reasonable prices. They make sure the job is done…read moreright. Our quad had been totaled and "unfixable." They not only got it running and straightened out the frame, but we also bought a blade to use it to snow plow with! Take that, insurance company! :)

From the owner: We service all makes & models, parts and accessories. New and used equipment. SSR Motorsport Dirt…read moreBikes, Pit Bikes, Used ATV's Snowmobiles, Motorcycles, Personal Watercraft, Scooters. Moto Trax Dealer.