DON'T WASTE YOUR TIME!! After getting one estimate from another company, I had Steve come over to give me an estimate for carpet in a few bedrooms, hallway and stairway.
He came to my home to take the measurements and show me a few samples. He encouraged me to go to his showroom to see a greater selection of carpet than what he brought samples of, but promised to follow up the next day with some pricing information. I really wanted Steve to install my carpet because he's a local guy who seemed nice and attentive. HOWEVER - he did not contact me the following day as he promised, nor the day after that. I tried to contact him after waiting 2 days, but it was his day off.
It's now 8 days after he came to my home to take the measurements, and as of this point, still no contact from Steve. Perhaps my mistake was telling him the price that I had already been quoted, or perhaps he just didn't like me. Either way, I feel like every single minute I spent with him and waiting for him was A COMPLETE WASTE OF TIME. read more