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    Floor Coverings International NEPA

    1.0 (1 review)
    Open 9:00 am - 5:00 pm
    Updated 2 months ago

    Services - Floor Coverings International NEPA

    Carpet installation

    Floor installation

    Floor restoration

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    Builders Direct

    Builders Direct

    1.0
    (2 reviews)

    I spent thousands here on bathroom remodels . I didn't argue…read moreprices. Told Bill Parise what I wanted, paid in cash to save him credit card fees, Some items came in the day contractors were scheduled to start. The vanity was not what I ordered, and smashed. This cost our contractors time and money. He used bait and switch on other items. When I questioned him he told me that he charged less than Lowes so he replaced them with cheaper items. I checked Loews, the prices there were a LOT less there He is, in my opinion, very dishonest. Return items are charged restocking fees and return fees which are extremely high. Save your money. Prevent aggravation and shop Lowes where the prices are right, the service great and no hassles for returns, no fees either

    Probably one of the worst experience I have EVER had with a business. Cabinets ordered, delivered 1…read moreweek late, arrived with 70% of them damaged. Reordered, 3 weeks later, and cabinets finally went in. Had to pick up first bad cabinets ourselves but they delivered the 2nd ones. Then we had large cabinet top template made. We were told that because it was large with several pieces we had to pay for template and the fee would include installation. I made sure that was on our invoice/paid receipt. When the top was finally ready, the owner declined to install! Told me it was my contractors responsibility to pick up and install. When I spoke to Bill, one of the owners, he became angry, rude and insulting. Screaming over the phone at me. We were only finally able to resolve the issue after I contacted my attorney and then spoke to one of the employees who apologized for the owners actions and told me this was not unusual behavior for his boss. Countertops finally installed by my contractor. I try to use local, American sponsored products, but for my next home improvement I will ABSOLUTELY use Lowes or Home Depot. All other items, fixtures etc were purchased from elsewhere with no issues. This maybe one of the reasons people are using the "big box stores" rather than some local businesses. I would recommend any other organization over this one! And watch out for Bill! If you decide to use the organization, make sure you get everything in writing!

    Floor Coverings International NEPA - flooring - Updated July 2026

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