I had a unique lighting problem to solve that required some "out-of-the-box" thinking. I shared the…read moreproblem with Jeremy who took plenty of time to think it through then provided and outstanding solution. There were some challenges along the way to implement the system but He stayed with the problem until it was completed. He is an excellent resource and is clearly very knowledgeable. I will continue to shop here with confidence. Thanks for all your help with the customized dimmers. Bob

Very nice selection, some are even made in the USA! The staff is why I have only given 3 stars…read more The tall bald fellow was a very poor representative for this business. He was rude, condescending and treated us like he could hardly bare to help us. The long dark haired woman was busy braiding her hair at the front counter. The only decent help was Michelle, and she was very nice and helpful. Her helpfulness was the only reason we stayed and bought something. I guess we weren't young enough for HIS attention.

I had a problem with a ceiling fan / light fixture. These guys really stepped up to help me solve…read morethe problem! They put me in touch with the factory rep who also did a fantastic job of supporting me! Great service and very friendly. Buy from these guys!

I'm not quite sure about the negative comments here as they do not reflect the Design Lighting I've…read moreknown since 2002. I have enough knowledge about the history of this company as it grew to what it is today. They are very organized and sales staff are trained to give their absolute best in helping customers. I wonder if the negative comments are for another store named Design Lighting which is definitely not the one in Langley (previous location) and in Surrey (current location). I am not an employee of this company but do business calls regularly. Over the years, I've seen how the staff attended to customers. They are helpful and knowledgeable. Their operation is computerized from day 1. They know their items and their stock position. I'm sharing this because I cannot believe the negative comments I've read. Also, the reviewers are US based customers so I'm wondering if there's a case of mistaken store identity here. Thank you.

Customer service extremely poor. Staff are really unfriendly. I bought three fixtures on sale and…read morewasn't told they were a final sale. The receipt said it but isn't highlighted so didn't realize this until I came back to exchange it for another fixture I'd been considering. The staff on the weekend couldn't over-ride the exchange from a final sale so had to call the manager the next day and make another trip out to make the exchange which was for a more expensive fixture as well. There was only one staff at the front counter that managed to break a smile in the three visits I had to make. Really not impressed at all. Could have found the same on Wayfair with a lot less hassle. Beware if you want to return or exchange anything, they really don't appreciate this.

Dean's Greenhouse was a fantastic experience yesterday. This place was full of outdoor/indoor…read moreplants with big selections to choose from and it also had lime trees, fig trees, olive trees and hanging plants as well. It was fun joining besty for a plant shopping. You can grab a free coffee or buy water for 50cents to keep your energy going. Lotsa traffic if you go in the afternoon so shop early! It took us an hour drive from Scott Rd to get to Devan's. Petting zoo area can lure kids and animal lovers. You can buy animal treats for a quarter to feed goats. I also got to see chickens and baby goats as well. They were so cute. They sell the sweetest cherries ever it costs $1.49 per lb. Definitely go-to place for a plant shopping!

Ok this place is far if you live in Vancouver. Buuuuut, it has the biggest selection of…read morehouseplants, including quite a few rare varieties and hanging versions of more common potted species eg. Staghorn fern. The plants here are super reasonably priced. Its worth coming out here for the variety and price. There's also aquatic plants, veggies, outdoor landscaping plants, soil, ammendments, seeds, trellises and pots and even snacks? at the cashier. I got a vanilla orchid plant here for probably at least $10-20 less than at a nursery or garden centre in Vancouver. I did notice some plants seemed to be sold out, but they were very specific so I think it wouldn't be an issue for most people. The parking lot is huge. Traffic where it's located was bad because there was active construction going on, so try to go outside of rush hour. Staff was friendly. Overall, worth a stop if you are in the area and worth the drive at least once in the spring.