I reached out to Nancy and she was great . I give her a 5 star rating with calling me back and…read moreresolving the issue.

Unresponsive and unprofessional service. No vendor supervision. Terrible landscaping. We are losing…read moretrees and shrubs left and right. No fertilization or pruning. A lot of our plants are infested and there is no care for them.

If I could rate in the negatives, with no exaggeration , I would .This company only improves in its…read moreclient services by upgrading their disappointment level. What ever you're reading on here providing praise is falsehood . Honestly. Been going back and forth with Junior and whomever it is that SOMETIMES answers the phone for about a month if not longer now. No call backs, apartments they guarantee no one is interested in end up being rented out without notifying you. You'll find yourself calling in, or worse going into their office in person (as my husband and I have done) to waste your time. DO NOT PAY THE APPLICATION FEE , it is a WASTE of money. I've never encountered such disagreeable service . I chose to forgo the horrible reviews , and try them anyway, they'll tell you they're working on a lot of aspects to improve service. Don't listen, it's the old wool over the eyes. In order for this company to succeed, they'll have to fire and rehire every individual "working" for this company. You guys need a good secretary , a couple PROFESSIONAL individuals to show the apartments, in APPROPRIATE ATTIRE , and a complete overhaul of your online system. Good luck.

I have contacted this place numerous times for over a month. I have never once spoke with anyone. I…read morehave left voicemail after voicemail and not once have I heard back. I just happened to see something about them on yelp and looked further into it. Boy am I glad I did that!! There is not one good review about the place. So thank you total solution for not contacting me and saving me the time!!

Our property In Exeter, NH is managed by Pater and they DO NOT CARE. I was literally spoken over…read morethe entire conversation yesterday when I called asking where our mulch was since its summer and yards should be kept up. The property manager hung up on me in mid-sentence. This was the second time he hung up on me in 2 years. We have weeds everywhere and lower income projects honestly look better than our condo complex at $480 a month. Completely unprofessional group and we regret hiring them.

I've had an outstanding experience with Pater. I needed to move closer to aging family members to…read morehelp care for them - but I didn't want to sell my condo. I got connected with Pater and they have been great. Marlene Burke got on the phone with me without even knowing if I was serious about renting my place. For over 30 minutes, she broke down the mechanics of how the process would work and answered my MANY questions and fears. I signed up later that week. After that, I was lucky to be handed off to my agent, Tina Lisa - who has been nothing but incredible. She is friendly and personable, but more importantly knows how to GSD. She made many recommendations to me for getting the unit ready for rental - and has given me constructive advice when needed. If I ever have a question (I usually have many), she is the "go-to of all go-to's". She either knows the answer or goes and gets the answer, quickly. And for those reading this review as a potential renter - you are in good hands with Tina. She does a great job of balancing advocating for tenants and operating in the interest of property owners.

They have towed hundred of cars (residents cars). Place is ran by crooks. Buyer / renter beware…read more Call Merrimack PD before moving here if you don't believe me (non emergency line). Pictures are from Facebook. I have hundreds of examples

i was super excited and considering a move here but i heard the rules are absolutely ridiculous and…read moreorwellian and that they basically complain about everything. Ive heard this from quite a few people there including a a couple preparing to move because of it. i would stay away. The person i knew there has since moved to a similar place that doesnt micromanage and they are very happy. its too bad they dont realize that the people there are the ones paying their way. Im sure they will realize it when people continue leaving.

The owner and staff of MCPM are absolutely rude. Their website screams red flags and when you point…read morethese things out they get defensive. They are unprofessional and have bad history of maintaining properties for tenants. MCPM has had multiple issues they won't address on their website either. BUYERS BEWARE. DO NOT RENT HERE

I used Mill City Property Mgt. for several years. They managed my condo rental with total…read moreprofessionalism. They were always immediately available, solved all the tenant issues and obtained quality local craftsmen to repair any problems. I decided to sell the condo later as I live out of state and they handled that extremely well, listing the property, showing it, and assisted in the closing. I could not recommend them more highly.

I've not had the best dealings with them. I acknowledge that they exist to enforce association…read morerules and therefore, usually the only time you need to deal directly with them is if there is a problem. The general attitude I've encountered is less than helpful and more geared towards enforcement and punishment. I will say that new property rep is much better than the previous one that retired. The latter didn't like to return phone calls or answer emails, meanwhile she would be right on top of things when it came to issuing fines or calling to get your car towed.

If I could put them in the negative I would...they seem to forget that they work for property…read moreowners not the other way around...we had a fire in our unit set by our daughter's then boyfriend...he died in the fire which was his intent...all of a sudden we were homeless due heat detectors not working in in our unit and many other units and the fire alarms not hardwired to the fire department..I lived there 20 years and always had to call the fire department when the alarm went off..they never functioned properly...we needed to get in after the fire department said we were clear to go in to get a few things...my daughter was devastated beyond words...I put a call into Sharon who was the manager for our association for the code to the lock because we were at the house and had clearance from the board up company to get in...she immediately started giving me grief about it...we still owned that house but she didn't realize that we were in litigation with Bank of America (that is a whole other review)..she said to me "well why did you wait so long?" My daughter was sitting next to me and heard what Sharon said and immediately burst into tears...I got out of my truck and said how effing dare you it has been two days how ignorant are you my daughter is shattered and all you care about is how it affects you....I went on an utter tangent until she finally relented after I told her I had a lawyer that would be more than happy to explain how many laws the association had broken in the 20 years we lived there...the next call I got was Sharon apologizing but wondering when we were going to remove what personal belongings we had left because the house needed to be gutted..I said not while litigation is still pending here is my attorney's contact info...if you are an owner and your HOA is looking for a new management company STAY AWAY...if you are a renter looking at a unit that they manage STAY AWAY...I have first hand knowledge of how unprofessional and callous they are

As a condo board director, I am exceedingly grateful for the stellar services provided by New Star…read moreProperty Management a division of Realty Management Partners and how they have successfully managed Vista Ridge Condominiums in Londonderry. From day one, their team has been nothing short of exceptional. Their professionalism, responsiveness, and genuine care of our property while meeting the needs of our unit owners truly sets them apart in the industry. Every interaction over the years has been smooth, transparent, and efficient. They handle everything from maintenance issues to condo fee collections to property inspections--with such precision and attention to detail. What impresses me the most is their positive collaborative approach in working in partnership with our condominium association to help solve the many challenges involved in managing a 55 acre 243 unit community such as Vista Ridge. . The peace of mind I've gained since our community has partnered with New Star is priceless. Our condo community is in excellent hands, and I've seen a noticeable increase in both unit owner satisfaction and the overall value of my investment. If you're looking for a property management company that truly goes above and beyond, look no further. New Star Property Management Company lives up to its name--they are truly the stars of the property management world!

I cannot say this emphatic enough: I would do everything in my power to keep anyone I cared about…read morefrom doing business with this company. Our experience was so bad that it's difficult to summarize in a few sentences, but it began with over-promising/underperforming, then grew into abject incompetence and ultimately into fraudulent behavior that's continuing to this day. We never had our project finished, had numerous attempts to fix structural problems corrected (i.e. made safe and to code) compounded with further errors, and ultimately were ghosted for nearly 4 months after the GC and our only contact was fired. Worst. Experience. Ever. Do not recommend, 0/10 stars.