In August 2025, I purchased and closed on a home in Portsmouth, NH. Monarch Title Services, LLC, in…read moreBedford, NH, ("Monarch") managed the transaction. This is the fourth home I have purchased and, having worked with multiple attorneys and title companies in the past, I could not have been more disappointed with Monarch's service. To start, the Monarch processor/paralegal contacted me from an email address that looked like a spam message -- as it gave only the individual's first name and no indication they were from Monarch - and they neglected to include my realty team on the correspondence. Throughout my interaction with Monarch, their behavior was careless and unprofessional, including repeatedly forgetting to include referenced attachments on emails. For example, I have a trust and submitted the trust documents to the Monarch attorney for their review, but Monarch never responded; if I had not contacted them to confirm the documents were acceptable, I doubt I would have ever heard back. In addition, I emailed the Monarch processor/paralegal requesting the timeline to transfer funds for the closing, and again I never received a response. Only after I contacted a supervisor at Monarch did anyone from Monarch respond, and even then, they failed to give me the information I needed. In fact, due to Monarch's failure, I had to scramble and get an additional check from the bank on the day of closing. Based on my experience, I would strongly advise against using Monarch Title Services LLC for any realty transaction.

Just completed a closing today with Monarch Title. The sale had to be completed early in the day to…read moreaccommodate a 2nd closing from the funds. Everything was done in a professional, timely manner with personal attention from Amy, Cathy, and Tiffany. If you want a company with years of experience, this is a great one to use. Ray Boutin, REMAX Innovative Properties

"Dave, I vetted four agents before selecting you to market my home. I choose you for a number of…read morereasons. I have not had a real estate transaction in over 25 years. The "rules" have changed significantly. You were able to concisely explain the changes in terms I could understand. You presented a strategy for positioning the property and tactics to screen in/out prospective buyers. You were available to me during the entire process, calls were immediately and effectively handled. I was traveling overseas when the closing actually occurred. Once again, handled flawlessly. Thanks again for exceeding my very high expectations!"

David went above and beyond in my immediate need to find the right condo for me and my three…read morechildren. David is super honest, reliable, efficient, knowledgeable, caring, and above all, an amazing human being. I could go on forever citing all his amazing skills and professionalism. I thank God that I made the perfect choice of having him guide me through all this process. He was truly impeccable. David is simply the BEST REALTOR you could ever get. God bless this man!

I reached out to Nancy and she was great . I give her a 5 star rating with calling me back and…read moreresolving the issue.

Unresponsive and unprofessional service. No vendor supervision. Terrible landscaping. We are losing…read moretrees and shrubs left and right. No fertilization or pruning. A lot of our plants are infested and there is no care for them.

Let me just make it clear, I loved living in R8 property! From management to maintenance , it was…read morea great experience. So disappointed in a way the main office handled their business after we moved.

My husband Peter and I had occasion to use Link Moser and New Hampshire Fine Homes last September…read moreduring our seach for a vacation home in New Hampshire. Link "hit the ground running", liasing with a number of different agents, preparing a viewing schedule and accompanying us to each of the showings over five days. His sound advice and knowledge was invaluable and after only a few short days of knowing us, he arranged for us to see a property that was not originally on our list but turned out to be exactly what we were looking for! He put in our successful offer and after we returned to Bermuda, he assisted with the inspection on our behalf, sending us photographs and reporting on the progress of the sale. On October 31, 2011 he attended the sale closing with us when we became owners of our lovely home away from home! We are confident that without Link's help and his insight into what we were looking for, we would have spent a great deal of time and effort in our search and would not have had the same successful result. Thank you Link and New Hampshire Fine Homes - we will not hesitate to recommend you to our friends and family looking to purchase property in New Hampshire! Sharon R. Davis Southampton, Bermuda

Very Patient, Got a Great Deal. Link went above & beyond to help me find just the right home. We…read moremust have looked at 15+ homes! This was my first home purchase and I was nervous over what the process was, but he explained everything to me and went over it step by step in a way I could easily understand - escrow, title, fees, etc., He didn't try to pressure me into hurrying up and picking a home. Link showed me everything in my price range (low & high) and I ended up spending less $$$ than I thought I would. I appreciate all the time and effort. I will DEFINITELY be sending my friends and family your way

Laurie Norton is the guru of real estate. Had a horrible experience with Coldwell Banker Classic…read moreRealty. Laurie at Masiello save the day. Got us the home we needed desperately and was all action and no excuses. Got us 30% more than the other agent thought we should be priced at.....can't say enough. There were no problems on 4 transactions! Things could not have been easier and stress free.

I have worked with Masiello Sales Manager Allyson Karter twice. The first time, she cheerfully…read moreshowed me all the dumb properties I found on Zillow, and also educated me on the market and inventory available in Augusta. Because I witnessed her ethical standards then, when I had an opportunity to buy this fall, I had no hesitation to conduct almost the whole transaction over the phone and email. I know she holds the sales staff to the same high level, so I can wholeheartedly recommend calling The Masiello Group.

We have worked with Greg on both the purchase of our home and the purchase of our first investment…read moreproperty. He's efficient in guiding both transactions, is super responsive, and has a great understanding of the NH market. We value his advice and look forward to working with him again some day!!

From the owner: Greg McCarthy is a Broker Associate at Keller Williams Realty Metropolitan in Bedford, NH. He's…read moreworking on growing the Greg McCarthy Team into one of the most successful real estate teams in the state. A recognized expert in the local real estate market, Greg has been a Realtor in New Hampshire for over 20 years. His passion for real estate teamed with his expertise has contributed to his being in the top 1% of producing agents for the state. To date he has earned national designations from the Council of Residential Specialists (CRS) and Accredited Buyer's Representation (ABR). He also has the honor of being a selected member of the Keller Williams Agent Leadership Council (ALC). He volunteers his time working on KW Cares and NeigborWorks of Southern New Hampshire committee. He's particularly proud of his work with NeighborWorks of SNH on several local neighborhood revitalization projects.

Kelly Goddu was my buying Real Estate Agent, every step of…read moremy experience was met with a positive attitude a plethora of information every question asked always was met with accurate response time above and beyond!! many showings several offers and many disappointments of losing the property because of fatter wallets or cash buyers again Kelly was always confident in her PROFESSIONAL guidance as my Agent, never once having a negative attitude over disappointments, months of driving to showings when and if Kelly couldn't be with me she made sure she found an Agent she knew would do everything for us as she would. I never felt anything but fully valued as her Client during my journey into home ownership and never felt anything but excitement On and during my closing, and to have taken time to buy housewarming gifts for Clients I felt so Blessed to have Kelly as my Agent, and now 3 yrs almost post-purchase we are great friends and extended family of which I and Kelly value. This is the heart of Kelly Goddu..her Clients' success in home buying whether it is your 1st time or beyond she is the heartbeat of that journey and never is NOT available to her Clients...I will be a CLIENT OF KELLY GODDU FOR ALL HOME BUYING AND SELLING! She is the Picture of a Professional wrapped in a Smile. Sincerely, Pamela Bond -Allenstown NH and Robert Leatham- Raymond NH

one star because I couldn't put negative, we use the realtor Kelly Goddu and it was honestly was…read morenot just one of the worst experiences I've ever had with A realtor but overall anyone ive ever hired The lack of disrespect and making up in-accurate answers is beyond disgusting and unprofessional when there's a drastic amount of money on the line. not only that Kelly didn't properly communicate to the people putting in an Offer our counter offer ultimately costing me thousands. when asked about it in court (yes it got that far) she simply stated she thought our counter offer would be rejected so she "didn't bother to ask" instead lied to us about asking untill under oath. Kelly dose things on her terms and not her clients. keller willams as a whole should really re evaluate having her on the team as it's costing them there integrity

I wanted to give a shout out to Suzanne and her team. I was an incredible skeptical customer…read morecoming in from a previous bad experience and right from the get go Suzanne's experience, professionalism and insight put me at relatively ease. Despite my hard ball approach in our first interaction, she demonstrated that not all realtors are built the same way. In summary she's a professional through and through and very passionate about this business. Specifically assisted by Suzanne and her team on a purchase, she was incredibly relaxed yet informative about potential decisions (allowed me to steer which direction we went) and yet informed me about potential do's and don'ts. Extremely thorough and detailed oriented, she left very little room for potential error which is something I appreciated. She aggressively assured that I receive the best possible rate with Tittle and closing costs, and kept me informed and even my mortgage officer on their toes. I could not have asked for a better experience and would recommend Suzanne and the Damon team without hesitation! -Fred

I first met with Suzanne in 2013 when she was representing an individual on the other side of my…read morereal estate transaction. I was very impressed by her, not only her knowledge and expertise, but the fact that she went way beyond the call of duty for that customer. Because she went the extra mile for her customer without any extra compensation, I stayed in touch over the years and sent several customers her way. In 2016 she sold an investment property for me in Manchester, NH and my personal residence in Weare, NH in 2020. All of these transactions went off super smooth, thanks to her long experience, efficiency and conscientiousness. She knows her stuff and she'll tell it to you without sugar coating.