Amy Edberg and Kim Lampros made purchasing our home a breeze. From handling all the documents…read moreonline to answering our questions, the process was a free of drama and progressed smoothly. Amy and Kim responded quickly whenever we needed help or had a question. If you are looking for professional, courteous, and helpful escrow agents, Amy Edberg and Kim Lampros are the team you want on your side.

Amy Edberg and her team have been a trusted escrow offer for many years now. Here's what you need…read moreto know about Amy. She is incredibly knowledgeable and experienced. She is friendly and easy to work with. She cares deeply about her clients and wants the buyers and sellers to feel like they had a good experience during what is a very confusing process: the escrow. She is definitely busy and in high demand for these reasons. There are so many moving parts and her job is to be in a constant "fire drill". Folks probably don't always realize that she has to wait around for others to do their part, namely the lender, and then always at the last minute, she has to pull it all together in an instant with demands from all sides. Luckily, she does it all with a positive attitude and a smile. Thank you, Amy!

First American will misguide you and you'll end up paying thousands more out of pocket than they…read moreoriginally tell you. They provide terrible customer service - our claim adjuster does not seem to grasp why we are upset after he made an error and continues to repeat the same unhelpful response over and over. Calls to his supervisor are unreturned. Do not buy your Home Warranty from them.

I've always used FAT, though different branches, over the years. I recently learned of a lien…read moredespite having paid off the loan over 20 years ago. Nancy and the FIT team did right by me and resolved the title issue that another branch had not properly recorded. Nancy demonstrated her value towards customers and the commitment the FAT brand should maintain to doing right by them.

I would like to thank Ben Paras and Rosa Baltodano. They helped with everything from selling my…read morehouse to finding assistance in moving my things out. They were nothing but excellent in their service with the whole process. They went the extra mile and it's appreciated. I will recommend to others.

I was treated horribly as a tenant who resided on a property which was listed by a male Compass…read moreagent in San Francisco. I suspected since he was an older white dude, he felt entitled to do anything he wanted to do when it came to showing the property, even when he was asked on one occasion to be quiet when showing the place due an important Zoom meeting, he elected to stomp around above me just to antagonize me while I had issues listening to the Zoom meeting. If I wasn't a female, I'm sure I would have been treated differently by this Compass agent. Sexist pig.

Laura is a sensational Realtor! As far as selling my property, it was the first time selling a…read morehouse on my own, and Laura walked me through the entire process, explained everything that needed signing, etc. She connected me with an excellent team of refinishers, painters, stager, etc., to spruce up the rather drab interior and exterior of my house. She stayed within my budget, too. My house sold quickly and for a price I was very pleased with. As far as buying a property, I wanted find a 2 Bd/2 Ba condo in SF, or barring that, a very roomy 1 Bd/Ba. Laura found a centrally-located 2/2 that is within my budget and that I am thrilled about. Laura is highly accessible and an excellent communicator. She has stayed in touch after the sale to ensure everything is all right. All together, an amazing Realtor!

We recently worked with Laura to pull market comparables for our home in San Francisco, and the…read moreexperience was exceptional. We initially connected with her through our business school alumni network and already knew of her stellar reputation, as she had successfully helped two of our friends navigate their own home puchases/ sales in the city. The current SF market is moving incredibly fast--especially with the recent AI boom--and because inventory is so tight, finding accurate comps for a unique property can be a challenge. We had done a significant amount of "homework" before reaching out, but Laura's insight was invaluable. After working with her for a week, we were impressed by her market knowledge-- the data was well-supported by nuanced judgement that confirmed our own research and gave us much-needed confidence in our valuation. Ultimately, we decided not to put our home on the market at this time, but this process gave us a glimpse into the level of professionalism and expertise Laura brings to a real transaction. We would not hesitate to recommend her to any of our friends or colleagues looking for a sharp, reliable RE advisor in San Francisco.

Aimee and her team did an outstanding job selling our home in San Francisco. Her advice on which…read morerenovations were worth doing helped us maximize the value of the property. She knows the SF market extremely well and guided us through pricing and negotiations with confidence. Her marketing strategy, professional photos, and listing approach generated strong interest and even got our home featured as a Hot Home. We couldn't be happier with the result and highly recommend Aimee and her team.

Working with Aimee and Mulan was an amazing experience from start to finish. They always put their…read moreclients first and worked tirelessly to protect my interests throughout the entire home-buying process. Even after we got into contract, they remained incredibly dedicated and continued to negotiate on my behalf to ensure my interests were protected every step of the way. Their knowledge, professionalism, attention to detail, and commitment to their clients gave me confidence throughout the transaction. Thanks to their strong negotiation skills and guidance, I was able to purchase my home at a lower price than expected. They were always responsive, patient, and genuinely cared about helping me achieve the best possible outcome. I am incredibly grateful for all of their hard work and support. If you're looking for real estate professionals who truly advocate for their clients and go above and beyond for their clients, I highly recommend Aimee and Mulan. Thank you for helping me achieve my dream of homeownership!

Nate Scharton is the BEST!!! I have worked with many Escrow officers but Nate wins the prize. He…read morewent ABOVE AND BEYOND for me and a clients and honestly he didn't have to do that. He caught items on the Preliminary Title Report and called me right away and then followed up like a pro. SMART, great attitude, sharp & caring. I will be working with Nate again. First American you are lucky to have him!!!

I've recommended Nate Scharton to clients for several real estate sales or purchases in the past…read moreand he has always delivered great service. He's detailed, attentive, answers emails over the weekend (normally, title officers only work business hours), and best of all delivers wonderful client service (important to some of my first time home buyers). He's a genuinely nice guy, always professional, friendly, and on top of his job.

Colleen highly publicized our property sale, and it paid off. Bids were higher than we expected and…read morethe sale went through seamlessly. We would definitely use her again.

I can not recommend Colleen and her team enough! I noticed Colleen's professionalism when I bought…read moremy place and she was the seller's broker. A few years later when I decided to sell, I asked Colleen to help. By the time, I already moved away from SF and remote managing a property selling in the middle of the pandemic had proven to be very challenging. But Colleen and her team went above and beyond to help me in every way so I didn't have to travel across the country during 2021. The market didn't work in our favor in 2021, and we tried again in 2022. Thanks to Colleen and her team (especially Zoe!), we managed to sell at a favorable price and closed properly. I seriously won't have been able to sell remotely without Colleen and her team! And selling at a good price and good timing!! From cleaning up, remaking the gardening details, getting rid of old stuff I left behind (w/o knowing that I wouldn't go back and had to sell the place later on), stagging, pricing, marketing, showing, negotiating on my behalf, strategizing with me, regularly feeding me updates, etc, Colleen only has the highest quality bar, deep market understanding, and the best execution team. They even made trips to my condo to help me with remote furniture sale and advised me on some HOA compilation. Colleen is the PRO who you can TRUST. I really couldn't have asked for a better broker team than Colleen and her team (thank you Zoe too!)!!! And Colleen felt more like a friend than a commercial broker. Thank you for everything!!

My family home in St. Francis Wood was ours for 56 years, and we abided by our mother's wish to age…read morein place there. After she passed away in late 2025, we made the difficult decision to sell. We vetted several realtors, and after the process, we were confident that Dale Boutiette and Alla Gershberg were the best choice as brilliant strategists, innovative marketers, and all-around excellent human beings. From day one, Dale and Alla attended to our project with professionalism and efficiency. They led two groups of creative designers and stagers on tours of the property to recommend and bid on smart, targeted upgrades which would appeal to the widest range of San Francisco buyers. We received comprehensive quotes, and their Director of Operations, Gabrielle, supervised the construction crew as they transformed our home. The dark hardwood floors were refinished to the original white oak, instantly creating a more expansive, light-filled interior. New kitchen counters, fresh paint inside and out, and the stager's furniture, lighting, artwork, and plants pulled the space together. We had meticulously maintained this house for six decades, but this evolution -- aimed squarely at today's buyers--generated market excitement and delight, resulting in dozens of private tours and bustling open houses helmed by Greg and Jasmine. Gabrielle crafted the social media campaign and real estate network marketing while providing oversight and executing every detail. Dale and Alla's strategy was brilliant down to the timing: listing in late February to catch the enthusiastic early market. The house went live on MLS, and in just 15 days we received 14 solid offers. The offer we accepted, and ultimately the sale to the next steward of 214 Santa Clara Avenue, was more than $1 million over the listing price. Because the home is situated in a national historic neighborhood and belongs to an HOA, escrow required extra paperwork, and Katia shepherded every document -- including the CC&Rs. The escrow team worked seamlessly with the sellers and buyers. This was, without exaggeration, a flawless experience -- and it came at a difficult time, while we were grieving our mother, packing up her life, and saying goodbye to a house full of family memories. Dale and Alla guided us with empathy and ingenuity through a smooth and successful sales process. We are beyond appreciative and highly recommend the dynamic DA Team! --Andrea Alban and family

We couldn't be more grateful to have worked with Dale & Alla and their team on the sale of our home…read morein San Francisco. From the very beginning, they were thoughtful, strategic, and incredibly organized. They advised us on pricing, timing, and positioning, and their approach worked exactly as planned. We received multiple (10+) strong, significantly over-asking offers, and it was a direct result of their strategy. Their communication was excellent, and we were included in key options and decisions throughout. That said, it became clear early on that "Let Go and Let Dale & Alla" was the best approach. They made what could have been a stressful process feel calm and manageable. What really stood out was how much they handled for us. From coordinating trusted repair professionals to staging and inspections, they managed every detail and made the entire experience feel easy. Dale & Alla are pros, and their entire team operates at an exceptionally high level. This was easily an A++ experience, and we recommend them without hesitation.