-- Reputation is everything! -…read more I retired in this tiny town just over ten years ago and here are the things I hear about these fine folks- "God forbid if I ever needed another tow, I would call Macklin." "His employees are more friendly than the other shops in town." "I can get what I want done without that horrible upselling I get from other shops." "His prices are really fair." I could go on! Arriving- They are just off US Route 27 Southbound, very near all the Avon Park fast food places. If it's busy, park over to the left of the building. Ambience- The business has posted great photos, so I won't reinvent the wheel. The waiting room is basic and clean and most importantly, the chairs are comfortable. Customer Service- Solid as a rock! I blame the owner for his excellent hiring skills! Towing- 24/7, 365 days a year! Even if you're an impaired driver on New Year's Eve, these are your guys! Check their map on Yelp for the area they cover. Services- If it grinds or squeals or thunks or just plain fails, these guys will figure it out. Of course, they do regular service every X thousand miles. You know the deal. Pricing & Value- I'm like most folks. If I get something done, I will mention the price to my friends and neighbors to compare. Every time I smile! Conclusion- In my opinion, your chances of having a fine experience here are very high.

Richard showed personal interest with my concerns. He sacrificed leaving town early on a Saturday…read moremorning- just to assist me. You see, my car broke down twice on HWY 27N this morning. Richard was the one who responded to my tow request, and helped me to remain calm. I truly feel that meeting Richard was a blessing and an answer to my prayers. It is rare to find someone who practices the "Golden Rule" ("to treat others the way you want them to treat you"). Thank you Richard for showing me kindness and validating my concerns. May you and your family continue to be blessed for showing genuine compassion.

It's the apocalypse! That's what it feels like when your auto AC dies in Florida and that's what…read morehappened to me! They have a great reputation for this kind of work so off I went. Arriving- They are just off US Route 27 on West Main Street and super easy to find. Their parking lot is big enough to handle the load. Pro Tip- If your work is going to take a while, use Yelp and you'll discover that you can easily walk to at least three places to grab a bite. Ambience- This is an older building, but they keep it in nice condition. The waiting area is better than most with plenty of coffee and bottled water. A nice flat screen. The men's restroom is spotless. I can't tell you about the woman's restroom as I wanted to avoid all the yelling and screaming that would ensue! Pro Tip- There is decent password protected Wi-Fi and also a Xfinity Hot Spot. Outlets for a charger are a little tricky. Customer Service- Everyone that touched me was universally pleasant and courteous. There was a little confusion between my car and another and I received multiple genuine apologies and a nice discount on my bill. They are very popular and with that comes they are extremely busy. When you go here it will help if you think of it as two places. A tire shop and a mechanics shop. They sell a ton of tires and move customers in and out with efficiency. While I was there, tire customers were waiting about 45 minutes for their turn in a bay. If you need a mechanic as I did, make an appointment. If needed, they will accommodate you with a ride home or even to a local watering hole! The Work- Always top notch for me. I have a ton of friends that swear by them! Their pricing always seems to be fair. In this town they are the first stop for many folks if you need tires or a mechanic. Conclusion- If you need tires, they are a solid choice. They are also great if you need a mechanic, but you may need to wait a bit as they are a victim of their own success!

Staff was very nice. Took a long time to get the problem fixed but the job was done right. If I…read morepay with credit card there's 3% fee which I think is ridiculous. You're already spending $500 and more. They should tell ahead of time about the fee. I would have brought cash. They did wave my 3% fee.

I cant say enough great things about All American Trailer Connection, from their sales to their…read moreproducts to thier service. I bought my trailer over a year ago, unfortunately due to my negligence I had a trailer bearing go on one of my wheels , this is not always something that can be fixed on the fly by the average person including myself. So I found myself broke down in a bad situation on highway 95 . The owner Mike of this establishment actually came out to where I was and repaired my trailer enough that I could make it to their service location ,I can thank you enough Mike . Tom Higgins

I purchased a Pace America trailer from them. When it was delivered, it looked like someone beat it…read moreup w/a baseball bat all around the skin of trailer (Known as "Canning", from thin gauge metal). I refused to accept it and said that I would gladly pay more for a 0.4 gauge surround apposed to the 0.2. normal thin gauge. One of the three managers (I forget his name) is a complete moron and hostile. He refused to do ANY business with me. This manager/owner is by far the worst buiseness man I've ever had the unpleasant experience of doing buiseness with. Chris is a very nice gentleman, but the business should and does depend on owner's and good will with customers. This will NEVER happen at this facility. I caution EVERYONE to be VERY CAREFUL if you do business with this outfit. The owner(s) manager is extremely hostile. I can only say that the way I was treated was obscene

My wife was involved in her 1st accident on December 9.It was not driveable due to front end…read moredamage.The Police called Duck's towing and they showed up quickly and towed our vehicle to their shop but unfortunately they no longer do body work. Thank you Jeff for great service.

- 10 Star Steller service! -…read more Sooo, I'm in my MickyD's parking lot sipping on my 99-cent breakfast Iced Coffee and my car battery died! As this is a PG rated review, "Oh crap!" I needed a new battery. Customer Service- I called these fine folks, and a very nice employee told me that the owner Matt would be there to help me within 15 minutes! That's right, the owner of a business that's been in operation since 1958 was coming to help! He showed up in less than 15 minutes, jumped my car within seconds, and explained where and how to park my car at his place. Very efficient staff checked me in and took my keys. Ambience- I plunked myself down in a comfortable chair and noticed the very nice couch and flat-screen tv. Within minutes Matt came out and quoted a fair price and said it would be done quickly. Rest Rooms- At one point I headed for the restrooms and laughed out loud and the sign on each door! See my picture. Now I know why the men's room was eat-off-the-floor spotless! I didn't check the lady's room as I didn't want to deal with the screaming that would ensue! Wait Time- In less than 45 minutes my name was called, and I was out the door. That is nothing less than spectacular! My tire pressure light had lit up recently and I noticed that they took care of it without asking. Nice! Conclusion- What I experienced was a Master Class in customer service and professionalism. Ten (10) Stars is not enough!

Nervous about tomorrow. Probably won't show…read more Was recommended by a friend and after what happened he is looking to move his business as his daughter was not acknowledged just like me. Walked in with one gentleman at the counter and 3 people behind the counter. Stood there for a couple minutes and the lady asked if I had an appointment, I said no I was hoping to make one and she turned away and went to her computer. I was taken back. Customer sneezed and everyone said bless you and I said "sorry, I don't have the credentials." (Got a laugh from everyone) Stood there another 5 minutes after the only other customer went to sit down. Then I went and sat down. More people came in and I started openly asking who their best competitor is as I've been here for 15 minutes and haven't been helped. Scared me that no one had any recommendations. Then lo and behold I was pointed at and called on. Felt like the price is right and ran to the counter. Asked them who their competitors were as I'm not sure I have confidence that this is the right place for me. They all looked and the lady looked at me and said I didn't know you needed to make an appointment and I said yeah. When you asked I said "no I don't have one but would like to make one" and you walked away. Great costumer service. She was apologetic. But the first impression and confirmation from what my buddy experienced was done. I chose a tire and set up an appointment for an alignment and rotate of tires. But I'm scared if their workmanship is twice as good as their front office staff I would be lucky to have 30% of the lug nuts even on the vehicle when I pick it up. What would you do? I really want to use a local small business. But wow, just wow. I expect this kind of treatment from Firestone or discount tire. Not a locally owned business. And people wonder why local businesses fail.

Todd was supposed to come out Monday the 24th never showed called and the scheduler told she was…read moresorry that she forgot to put me on the calendar,she would get hold of Todd and get in this week and call me right away. I never heard from her ,so I called back Wednesday 26 and she told me that when I was talking to her my wife was on the phone yelling at Todd, she was standing right beside me and not on the phone. I told her it was't her and she kept saying it, I ask if she had here cell phone number and she told me no this went four to more times .I finally told her I didn't need them to come at all she was rude and just right out lied! Would give them a 0 but can't go lower than a one.

Had Todd come out to fix one of our main slide outs that was not working. He removed old motor,…read moregave me the part # and I ordered it. About 10 days later, he installed the new one and said we are all set. Well, the slide went out, but it would not come back in all the way - it was not aligned properly and the bottom would stay out between 1/2 - 1". I called several times and he said he didn't know why it was doing that (he even came out 2 other times for additional service on our camper) and would have someone else come out to get it lined up properly. We told him when we were leaving the area and he assured us he'd have the slide expert come out. Well, that never happened and now, when we drive, the slide starts going out up to 1.5" and we have to pull over and put the slide back in. Not safe at all and we're afraid it's just going to let loose one of these times and go out even further. Now I have to find someone who knows what they're doing and pay them to do it right.

GREAT job and I did not have to schedule an appointment after driving around to 3 other locations…read morearound to get a broken bolt fixed and a sensor changed. I DID NOT HAVE TO LEAVE THE CAR and they cut off two broken bolts and fixed my 2010 Cadillac catalytic convertor mount while I waited.

Fast and reliable. Free tire rotations and tire airing after purchase. Friendly staff.read more

I called them at 12 noon after I got a large metal object stuck in my tire, causing a slow leak…read moreover two weeks and spoke to Dustin who is polite and professional on the phone was able to get me in as soon as I arrived by 4 PM same day. They arrived. They were courteous, quick (40 min) and professional, and were able to patch up the tire after removing what turned out to be a valve cap. Then, when they double checked their work, they found another nail and took that one out for no additional charge! Extremely reasonable prices (~$30) definitely way cheaper than investing in a new tire if I'd gone to a dealer! Highly recommend, would definitely go back next time I get another flat!