I DO NOT RECOMMEND THIS PLACE! Employees are disrespectful, cold hearted, and rude!!! I have paid…read moreon my sons instrument for 2 years and fell behind by a few months on my payment due to COVID-19. I tried to work out a payment arrangement and I told them I would pay off the $323 balance in January. They continuously called and harassed me then they called my family members and told them that I was l late making payments. I sent in a payment on Jan. 4th paying off the balance but they still came to my HOUSE to collect the instrument that I had already paid for. DO NOT USE THIS COMPANY. VERY EXPENSIVE AND THEY WILL NOT WORK WITH YOU!

I had strings replaced on a guitar and the price was fair .They were quite busy so it took a few…read moredays . That was fine but I called with a question and no one ever returned my call .

Took a Mosrite guitar to Pursell for a setup and they did a great job. No issues whatsoever.read more

Andy and his team did amazing work on my old 1978 Les Paul. They did a set up and fret level. It…read morenow plays and feels like a brand-new guitar. Thank you so much for your great work! I'm definitely coming back with more gear very soon.

The gentleman in the store was very quick to greet me and offer assistance. He asked what he could…read morehelp with and I shared that I needed a new string. He found what he had which appeared to be only one, but I asked if he had any other brands. He did some additional searching and located a better mid range string. I would have liked a few more options but I don't blame this on him. The supply chain issues are the reason for limited supply of things in my estimation. With the second option in hand, he looked up the price, gave me a slight discount, and had me on my way. Friendly and knowledgeable. I will use these guys in the future if the need arises. Thanks again for the positive experience.

Been going here for over 15 yrs with great service but not that service anymore. My third child…read moreplaying an instrument and we go there for a repair and they were closed mid day . Came back the next day and was told the repair person is only in on Wednesdays. I come back the next Wednesday , leave work to get there right at 11am before they open. They never opened! Waited an hour . Call the phone number and no one answers. The lady at the counter is extremely rude too. Very limited business hrs posted and then they aren't even open the hrs posted both times I went there in a week span. Found a new place to go today and will never be giving my business to this place again.

I've been coming here since I was in high school but it had been a good 20 years since I had been…read morehere last. What's funny is that I used to live around the corner, as well, until I sold my condo recently. I thought I had messed up my uncle's violin, the bridge had collapsed. I also wanted to get one of my bows restrung. They are by appointment only and I tried emailing them but didn't hear back, so I gave them a call today since I was going to be in the area. I got a new bow from them, as well as new strings. It was a little pricey, about $112, but I know it's a family business. The house looked exactly the same as I had remembered and they have all sorts of cool memorabilia and things on the walls. It looks like they can rent violins too, there were some little kids there who were starting out on their first violins which was nice. They threw in a cloth for me for free and also a luggage tag for the violin, which I thought was very nice. I highly recommend this place even if it's a 30 to 40 minute drive for you like it is for me now.

They cancelled an appointment I set up to look at new instruments, then failed to respond to two…read morefollow-up emails, they missed all my suggested times. It's totally unprofessional for them to treat anybody this way, and it's extra bad for their business, as I am a member of the Detroit Symphony and have students, and will certainly spread the word about my experience. Further, I stopped going to get my instrument serviced after Peter did an unprofessional job on my bridge, making it far too low, far lower than I requested, rendering it useless for my purposes. So I cannot at this time recommend this shop. There are plenty of alternatives with much more professional services.

Knowedgable instrumental people and good place for learners and experts alike…read more Smart and real music people

To do a full rebuild on my tenor he wanted $1k, with $500 up front for supplies (pads, resos,…read moreetc.). After he strung me along for ten months I finally picked the horn up in pieces, the only thing he'd done was straighten the body tube and yank out all of the pads from the keys. He refused to refund any of the deposit, even though he hadn't even ordered any of the pads - claimed to have done half the work. He had previously quoted $140 to straighten the tube, which would require him to refit all of the keys and give it back assembled and in working order. My new tech (who didn't ask for an up front deposit) needed to do a bunch of key fitting before he could put it back together, the thing was a mess. Half the work done, my ass. Eventually he offered to give me $200 back but it's been weeks and he's just making excuses. Yeah, I know that I should have pulled the plug months sooner before he'd done anything at all to it, but I'd always liked the guy and didn't think that he'd backstab someone who'd always been a good customer and had recommended him so glowingly to everyone who asked. I wonder who else he's ripped off; I doubt I'm the only one, and the place looks like he's having serious cash flow issues. Stay away.

Gordy is so knowledgeable you can't beat it Gordy goes above and beyond the call of duty to make…read moreyour experience with the store and reverb great

Open by appointment only - drove out to arrive at 11:30 as there hours are posted on their website…read moreand the store was locked with a paper sign

They have done an outstanding job with my son in beginner piano. The staff out front are always so…read morekind and attentive. Happy we made the decision!

Outstanding commitment. Highly recommended! Mary Anne David and her team are focused on their…read moreclients & students and they are the best!

I love McCourt's!…read more Their repair prices are incredibly reasonable and their staff is super knowledgeable. We are so fortunate to have a music shop open nearby! I dropped off my trumpet for some work and picked up a few items and I loved how friendly the staff. For repairs they gave a basic quote and then they will call once the instrument has been checked out for a final quote. I have no complaints, though I wish their Waterford store had a bigger selection of brass and woodwinds to look through. Everyone I met today was super friendly. I will update when I get my horn back and tell about the workmanship and final price compared to the original quote.

I have been a customer of McCourt's and DVC for many years now. They always provide exceptional…read moreservice and their rental program is great.