Been going here for over 15 yrs with great service but not that service anymore. My third child…read moreplaying an instrument and we go there for a repair and they were closed mid day . Came back the next day and was told the repair person is only in on Wednesdays. I come back the next Wednesday , leave work to get there right at 11am before they open. They never opened! Waited an hour . Call the phone number and no one answers. The lady at the counter is extremely rude too. Very limited business hrs posted and then they aren't even open the hrs posted both times I went there in a week span. Found a new place to go today and will never be giving my business to this place again.

The gentleman in the store was very quick to greet me and offer assistance. He asked what he could…read morehelp with and I shared that I needed a new string. He found what he had which appeared to be only one, but I asked if he had any other brands. He did some additional searching and located a better mid range string. I would have liked a few more options but I don't blame this on him. The supply chain issues are the reason for limited supply of things in my estimation. With the second option in hand, he looked up the price, gave me a slight discount, and had me on my way. Friendly and knowledgeable. I will use these guys in the future if the need arises. Thanks again for the positive experience.

great store, great name, they certainly live up to it a destination for real rockers everywhere,…read moretell em the star child sent you

From the owner: COOL & Unusual ROCK T-SHIRTS Featuring KISS / Heavy Metal / 80s New Wave / Punk Rock Bands and…read moreinstruments From LP Covers / Posters & Magazines Also Printed On Mugs / Pillows / Hoodies

I have listened to several albums recorded there. They all sound great! I have spoken to groups…read morethat recorded there and they all loved it.

I've gone to this studio a couple times to record my projects. I had a really good experience so…read morefar. The staff are professional, friendly, and attentive to my needs. I plan to continue service in the future.

always helpful. prices fair. selection is best by far . i…read morehave 3 grandkids and have purchased instruments for all of them thru the years at this location, new and used, because of their large selection of new and used i can always find something in my price range, i used to shop other stores that carry anps, guitar, keyboards etc etc. but only go here now, because there is no point in going elsewhere. i always ended up back at this store.

Very rude on the phone and we're super delayed with guitar repair. Didn't seem like they cared…read moreabout me. Won't be going here ever again.

Gordy is so knowledgeable you can't beat it Gordy goes above and beyond the call of duty to make…read moreyour experience with the store and reverb great

Open by appointment only - drove out to arrive at 11:30 as there hours are posted on their website…read moreand the store was locked with a paper sign

Classy, classy, classy!…read more When their school did not offer *exactly* what I sought, Mr. Henry Bahrou recommended...a competitor. Five stars for professionalism!

Terrible customer service experience, would not recommend this school to anyone…read more I scheduled a free, 30-minute introductory flute lesson with Chloe on their websites calendar as instructed by their team. I got a call several days later canceling because Chloe would be out of town. That shows incredible mismanagement, but is not a dealbreaker. Things happen. I called them back. The receptionist mediated a rescheduling with Chloe for several days into the future, and I was very excited to finally get a flute lesson in, as I am paying for a rental flute under the impression that I'd be able to go to Grosse Pointe Music Academy. 90 minutes before my lesson, which I structured part of my day around, Chloe cancels. Two cancellations before even the first lesson tells me there is no reason to proceed with GPMS, especially with Chloe, who clearly cannot maintain a schedule in a professional and reliable manner. Add to that their website has outdated information, and the person who responded to my initial web inquiries who said they'd find me a teacher originally never got back to me (I had to email them back after a week-plus of silence), and I think you get the picture. Stay away. Can't believe I'm going to say it, but I think I'll go with a corporate option. I've done Guitar Center before. Maybe I'll have to switch instruments and send my flute back, which stinks, but I just want to play jazz. If you ever had the sense that people are not reliable anymore, really avoid this school, because it will just confirm that belief and make you a little more frustrated with what society has become.