Excellent selection. Helpful staff and great designs…read more Prices were fair compared to the USA stores. What I really like in this store is the quality control. Everything is well made and not to worry about cracks, chipping, discolorations and scratches that I've experience from other furniture stores after delivery.

Bought a dinner set from this company in 2023 in Bohol. After 2 years it became risky to use it…read more All legs of the chairs were loose and the table itself had 2 loose legs. I emailed and phoned them and visited their store about the issue and, despite their promise, they never returned my call and never answered my email. The company totally ignored my complaint. Fortunately I managed to repair it myself so the set can be used again. But I will never buy anything there anymore and I don't recommend them to others.

We bought a big and expensive mirror and, since we don't have a car, we asked Mandaue Foam to…read moredeliver the item which is where the problems started because there was no delivery on the promised date. After calling them they told us that delivery would be the next day which happened indeed. After removing the carton the mirror appeared broken so we gave it back to the delivery guys. Eventually we received the item about 2 months later because it was initially out of stock. Bad service.

I've already been here a few times with my mom and let me tell you what I think of this place. They…read morehave everything that your house needs be it doors, door knobs, lights, fixtures, a little furniture, and some building materials, just name it. With that being said, I had the opportunity to visit this place just a few days ago. I had a dilemma because I had to buy dog food and a door knob because I was out of dog food and our doorknob broke. I always buy dog food at a supermarket in the Fort S&R because it's cheap there. MC Home Depot helped my buying a door knob very convenient because it was just beside S&R. Not only that, It's in the Fort. It's basically a one stop shop for home needs and it's inside the Metro. How convenient. Apart from that, they also have a lot of brands that you can choose from. I found my doorknob and I was on my way, after paying of course. For people who are bringing cars, not to worry because they have parking spaces. They really thought of everything. So there I was on my way home: dog food in the back and a doorknob on the passenger seat.

THIS STORE DOESNT TAKE ACCOUNTABILITY AT ALL. Please save yourself from the hassle... the quality…read moreof their furniture is OK but they have the worst customer support! no matter how mych you complain, no action at all on their behalf! So please buy somewhere else and not from them.

Was reading the reviews on here and it seems like nothing has changed; terrible customer service…read moreand a general disregard for giving the customer a good experience. I bought two items from the store, as I was in desperate need of a table in the condo I just moved into. I have bought from them a few times before, and so far I have not encountered anything worth ranting about in terms of items and customer service. However, it is safe to say that this terrible experience is one for the books. I had paid what the website charged me, and trusted that the configuration of their site was in working order. However, a day after, I received a text message that introduced themselves to me as Furniture Source Philippines that I had underpaid, and that they would not release my items to me until I paid the correct price. This was the first red flag for me. While I did not mind having to pay the delivery fee, it was the manner that they were speaking to me that I did not like. I was being made to feel like I was an irresponsible customer, when it was their website that made the mistake. When I inquired about why I was being charged more than I had already paid based on the specifications given to me by their website, I was met with no response. I then sent a message to their Viber number essentially outlining that I was not going to pay for something in which I did not understand why I was being charged extra (as is my right as a customer who paid the total in full). I was met with someone who told me that I just had to pay the extra fee or else they would not release my items to me, and that I must pay it immediately to ensure that I am able to meet the cutoff for processing orders. Second red flag. I then got pretty upset (as I am sure is understandable) and outlined how disappointed I was at the customer service I was receiving. Not a single apology from whoever was responding to my messages. They just continued to say that I would not get my items unless I paid the remaining fee -- once again I was being made out to be an irresponsible customer when it was their website that undercharged me. Third red flag. Giving up, I just paid the fee as I was desperate to receive my items ASAP. Compared to their blatant ignoring of my messages that had to do with customer comments, they responded immediately. Fourth red flag (as it indicated that they did not care about the customer at all). When I asked for a possible delivery date from them, I was ignored. One week later, I receive a text from them telling me that my delivery date was set for December 11, and that I had to respond by 3:00 p.m. that same day for them to push through with delivery. Despite me having paid in full, and was even inconvenienced into paying an extra fee, they could not even bring themselves to ask the customer if the date was alright with me! I then received a Viber message from whoever was manning that number as well, essentially telling me that the delivery team was trying to call me and I was ignoring them, and that if I did not give them a response, they will cancel my delivery and the process will restart and that I just had to deal with the consequences of not answering their calls and messages. Once again, they expect you to be at their every beck and call. Upon checking my phone's logs, I saw that they had texted and called me at around 1:30 p.m., and I had given them a response at 1:45 p.m.. They ignore you for days on end, and yet expect you to give them a response within mere minutes of them sending texts and calling you, when they do not even give you an option with the delivery date and time. Fifth red flag. There was zero service recovery done throughout this entire transaction. Whoever responds via Viber is also very demanding and arrogant when responding to customer complaints and queries. Do not buy from them. They do not care about the customer at all. Get your furniture from IKEA or SM instead. Even Landmark has better service than this company.

You walk through the store and nobody will leave you alone. Until you get to customer service and…read morenobody wants to help you. A room full of people waiting to be helped, 4 people sitting behind the counter and only one of them working.

SM Department Stores has been renamed as SM Stores but they still stand for everything you need in…read morejust one place. The one in Megamall is one of the biggest and easiest to navigate. Each floor is designated to items catering to a particular gender or age group. They also have a floor just for home furnishings and appliances. I've lost count of how many times I've been in dire need of a gift item at the last minute and was saved by the SM Store in Megamall. They house almost all of the most famous and dependable brands be it for clothes, toys, footwear, beddings or appliances. It makes it easier to shop if the other brand is just a few steps away. You can browse and compare all the brands without breaking a sweat. They have a lot of fitting rooms so the only times when you have to wait for your turn to try out an outfit is if it is the holiday season or during a sale. And they have several weekend sales throughout the year with numerous items selling for up to just 50% of their original price. And like what I mentioned earlier, it's easy to navigate this huge store. It's basically just one large rectangle of shopping haven with several floors.

I always knew that Starmall EDSA-Shaw is a good place to hunt for bargain items. But it's only…read morerecently that I discovered Japan Selection on the second floor. At first glance, the store looked like just any ordinary thrift shop selling Japan-made goods. Look closer, or better yet get inside, and you will see that they are more than just the usual stocks of cookware, kitchen gadgets, chopsticks, Lucky (or Pocky) biscuit sticks, and whatnots from the land of the rising sun. They sell second-hand appliances on an 'as is, where is' basis. This means they will test the appliance you want to buy in the store. But if it doesn't work later when you bring it home, you can't claim a refund. They also have pre-owned baby strollers and other baby furniture. Heck, they even have used surfboards. What really lured me to the place was the stacks of original Japanese manga comics, many of them are Naruto. I was giddy because my cousin who's learning how to read and write Japanese can now spice up his studies by reading one of his favorite manga/anime series in its original language. Without hesitation, I grabbed three books to buy. Right across the manga section was the used toy shelves. Here, I found countless Ultraman figures, diecast cars, robots, and baby toys. Clumsy me grazed one of the items on a shelf and it fell with a beautiful percussive sound. When I picked it up, I realized that it was a bamboo baby rattle. I bought it for twenty bucks to use as decoration at home. The only downside to Japan Selections is their dusty, topsy-turvy store. If you suffer from asthma, better stay out.

Kultura is always our to go to place to buy souvenirs / pasalubong whenever we visit the…read morePhilippines! They have a wide variety of gifts, from food to clothing materials. Prices are a bit on the higher side but that is because the quality of the products are great! All the staff are friendly and very helpful!

Kultura Pinoy drew my interest when I passed by simply because of its size and look. I thought to…read moremyself, here we go, another store that sells Pinoy crafts that emphasizes that this stuff was made here. I often find these stores to be annoying and saddening since instead of showing quality, they tend to appeal to our sense of nationalism. They strongly emphasize how people should support local craftsmen. I can say that Kultura Pinoy is something different. I enjoy the high quality of craftsmanship in a lot of the furniture and trinkets that you'll find in the store. For example, I found these cute little jeeps and sorbetes vendors that you could use as displays or paper weight for your home or office. They're amazing to look at. They're made from nice materials and they don't seem to be flimsy enough that they'll end up getting dismantled by simple touch. It's a little bit more expensive for Pinoy products, but quality wise, you could say that you'll get what you pay for.

I will never recommend OUR HOME to anyone again. After purchasing 3 mattresses from them, and…read morehaving them delivered to our home we come to find out that my wifes wedding ring was stolen. We recently got married, and it was a great loss to us. One of their deliver men stole my wifes ring. We had left that morning to bring my parents to the airport so she had left it in our room on the night stand, only to come back after 1.5 hours to find it missing. There was only 2 people at home at the time, and neither of them would steal it. The only people in the room at the time was the delivery men, and I know one of them took it. To have Our Home to tell us that they have not have an issue with them, and to side with their delivery person is bullshit. They probably have NEVER had a almost 2 carot ring staring them in the face. I've experienced Filipinos who have stolen much less, and were supposed God fearing people. Sorry, bullshit. They stole it, and they know it! It doesn't just walk and grow 2 feet in 1.5 hours. FUCK YOU OUR HOME!