Climate change is real and beyond its effects on the earth, our housing is subject to all sorts of…read moretrials and tribulations from its wrath. The calamity that struck my house was the hail storm. It came with little warning and it was as disconcerting as it was brief as it was violent. When it was over, my screens were shredded and I had some paint damage. Seeing as that was all I could tell with my naked eye, I left it alone and kept it moving. That's when I noticed my neighbors getting roof assessments. I didn't want the headache so I tried to avoid it. But adulting doesn't let you skip out on the unpleasant things so I dove in to seeing what was what. Checking the Jelps, I found Bill Ragan and through Bill Ragan I found Chris. Chris was awesome. He walked me through what I could see and couldn't see. He had ladders, photos and information. He let me see that I sustained damage and needed a fix. When he gave me an estimated cost, I thought, 'I'm just gonna have to let this ride.' That's when he told me that insurance should cover it. Armed with that knowledge, I had an assessor come to the house. I was denied. Chris didn't let that be the end of the story. He convinced me to get an assessor second opinion. This time, he would be at my house when it happened. It did. He was. And I was approved for a new roof. The insurance company cut the check and I was on my way to a secured house cover. If I stopped the review here, it's an easy 5 stars. Chris was/is incredible. Unfortunately, Chris doesn't work on roofs. The crew came out (with Chris to introduce me to them and let me know what to expect) and they didn't share much of his ease, kindness or professionalism. They were unpleasant at best, rude at worst. A gentleman smoked a cigarette while he worked on my roof. The foreman was dismissive and unhelpful when I had questions. I texted Chris, who apologized, came on site and got the folks together but that wasn't his job. The job took two days and the install has held together fine (and the roof looks good). But being treated like trash in my own home is not something I take lightly. The crew did the work in mid-Fall. Thanks to climate change, it was still pretty warm out. Even so, I was preparing for my fall HVAC cleaning when I noticed a gap in the ceiling of my upstairs unit (in the attic). Not only that, connective piping from the unit had come undone in the roof work. I had a HVAC tech come out to fix the problem. He did so and showed me a few other pipe disconnections and gave me a horror story about carbon monoxide poisoning had I run the unit with the gaps and disconnections. Nightmare fuel. I texted the foreman. He went from unbothered to unresponsive. I went back to Chris who asked for photos, came out to inspect and brought Bill into the situation. Bill came out to my house, asked about what happened, listened, doubled checked the work (roof and HVAC) and covered the cost of repair. I appreciated that. And I appreciated Chris. But neither Bill nor Chris should have had to clean up a mess they didn't make.

The customer service alone is worth the price you'll pay for your new roof. We chose Bill Ragan…read moreover 3 other nashville roofers because they seemed honest, reliable, and I believe they'd be around to honor their warranty and guarantee (not the case for some of the folks who came out to quote.) They were also friendly, on time, transparent, and have great craftsmanship. The install team was professional and showed up when they said they would. The roof was replaced by the evening and the area around the house left clean. Bill even came out himself when an inspector thought he was problems. There were no problems because the roof was installed so well. The whole team is fantastic. Buying a new roof can be stressful but this team makes the process stress free.

We just had the best experience with these guys. My Windows look amazing. What a great group of…read morepeople. They were quick and extremely efficient. They were COVID prepared. I never felt at risk as they moved through out our home. You should select this company. A family company and they are committed to quality. They take pride in their work and it shows. I Could not have done the work myself to this quality let alone the Hoyas of time I saved. Bottom line: hire them, you won't be disappointed !

Alpine Window Cleaning is definitely our go to company for our home needs. We appreciate their…read morecustomer service. Shout out to Michael & Chris for our recent pressure washing & gutter cleaning as well as an additional shout out to Eric & Austin for our window cleaning yesterday during a major round of storms. Thank you!!!' Deb Kristol-Irwin

We recently had roof, gutter and porch roof replacement due to hail damage. Erik Popplewell was…read moreextremely knowledgeable and helpful. He worked well with our insurance company and made the process easy for us.

Midsouth did a great job on our home remodel. We remodeled a bathroom as well as wood flooring…read morethroughout the house. Our contractor, Justin, was knowledgeable about products as well on TN laws around working with insurance companies. He helped us get everything situated with insurance so the work was done fairly. We're very pleased with the finished product!

Excellent service, great price. Very responsive and kept in touch. They arrived on time, my roof…read morelooks great. I would definitely recommend this company.

Great communication and fair price! Would definitely recommend. 5 stars!! These folks take pride in…read moretheir work.

Awesome group. The wife and I had some serious issues surrounding a different company's work. Adam…read morecame out and took a look at all our issues, knew exactly what to do, and within 2-3 weeks we were booked, issues fixed, and we were on to better things. Pricing is fair, the guys are reliable, they show up when they say, have excellent communication (a huge plus for any construction type company), and their workmanship is top tier. We couldn't be more pleased and were happy to work with Undersun. Everyone there takes time to value their customers and any issues/work you need done. We would be glad to use these guys again (although, hopefully we won't have to!) without a doubt. Thanks, Adam & Undersun! It was a pleasure!

These guys are the real thing they went above and beyond what I expected, not only with superb…read moreworkmanship but with their courtesy I highly recommend them, give them a call you won't regret it! Thank you guys Nelson Perez

It's the absolute best company to work with! My insurance cut me a check for storm damage for…read more$14,000. Paragon Roofing came and cited several codes that needed to be met and a full siding wrap as we had damage the adjustor did not catch. We submitted a claim for $50,000 with supporting documentation, which was approved and paid out in less than 48 hours. Paragon is honest, consultive, and went to bat for me with no issues. Highly recommend!

Couldn't be happier with their service. Nick was informative and didn't try to up sell me on…read moreanything. I asked them to look at a few loose shingles I noticed and the next day they came out, inspected it, and repaired it. Fast, easy, great customer service from Debbie and Nick. Highly recommended!

If you need a roof inspection or gutter cleaning in the Nashville area, you should give Parker at…read moreRevival Roofing & Restoration a call. He made it to my home quickly, was very professional and did a thorough job. Definitely recommend!!

I had Parker with Revival Roofing and Restoration do an inspection on my Nashville home after the…read morestorms. He was on time, very professional, and provided photo documentation that my roof was in good condition. I really appreciated the transparency and would definitely recommend to anyone needing an inspection in the Nashville area.

We had a leak in our roof after the big storm. Martin Roofing Services responded immediately and…read morecame out the next day. Very knowledgeable about everything roof related. Very professional and very nice as well. Couldn't have asked for a better interaction. 100% will be my go to roof guy for anything in the future.