I had Hunter Douglas blinds installed a few years ago from Caligari's. I was impressed with the…read moresales person who helped me pick out the blind that fit my particular needs. When the blinds arrive Ryan came to install them and he couldn't have been more friendly and professional. The blinds look gorgeous! My grandchildren were visiting this pasted weekend and, unfortunately, broke one of the blinds. I call Caligari's thinking I would have to purchase a new blind but they informed me that it might be able to be repaired. I scheduled a service call and it was Ryan who came again; I was so glad. He was able to fix the blind right away! For just the cost of a service call the blind is working again! He let me know that he isn't always able to fix blinds on site sometime they need to be sent out for repair, but if he can fix them, he does. So nice! The blinds are pricy but, in my option, worth every penny. Beth P.

Had a carpet installed today. The installer was rude and unfriendly. We asked him to open the…read morewindow in the room where he was working because of Covid, and he refused, saying the carpet needed warmth to stretch. What??? What was worse, he refused to put on a mask, claiming he had asthma and couldn't breathe in one. Only when I phoned the store, did he put one on and even then he was rude about it. I spoke to someone at the store who said that only Kaitlyn could deal with this and they would contact her right away. But no one called me back. Atrocious customer service, and you're paying top dollar for the carpeting to boot.

If it were an option, I would give Lee Tile and Stone zero stars…read more My wife and I are remodeling our kitchen and bathrooms. We had seen some ideas that we liked, and expected to receive some help with stone and tile selections at Lee Tile. Upon entering, we wandered around for a time while the young woman was on the phone. When she had completed her call, she continued to ignore us, and when we asked for help, it seemed that we were interrupting her day. We told her what we are looking to do, and after only about 2 minutes, she told us that if we had pictures of the things we liked, to email them and they would 'take a look'. At that point she just pointed us toward some samples and told us that if we had any questions, to ask. Well, we had a lot of questions, but it was obvious that she wasn't the person to be dealing with. We since found a place in the Capital District that has done a great job in investigating our needs and recommending solutions. Since our experience a couple months ago, we have heard similar opinions form others who have been frustrated with their lack of service. Unfortunately, we would suggest avoiding Lee Tile.

Bob and Dawn were outstanding through our countertop selection process, guiding us along the way…read more Bob ensured that we'd be happy declining a delivery of a slab that didn't meet his specifications- things that our untrained eyes had missed. We reordered a higher quality piece and we were very happy about that. Bob and his expert team of installers (all 4 of them) were most professional and courteous and very knowledgeable. And before the delivery, their tech John in the shop was very helpful asking for input about where to make the cut, confirming other details on the order; he was great as well. And Dawn was very helpful and patient and knowing how to multitask with her clients. They earned their 5 Stars as they offer the best service, expertise, price, caring about their customers. Rich and Sandra Seefeldt Richmond, MA

You can't do better than Chris! He's the best I've ever used. Smart, efficient, patient, creative…read moreproblem solver and really knows how to get the job done. With his help, our new home was set up record time. He has reasonable rates and he always leaves things neat and organized. Grateful everyday that we found him!

Chris is a gem! As a carpenter and handyman, he is a jack-of-all-trades and has helped us take care…read moreof all manner of home improvement projects that were on our to-do list. He is exceptionally reliable, transparent, and his rates are very fair and reasonable. We can't recommend him more highly!

My old shower tile was being held up by the grout only. Western Floors came in and tore all the old…read morestuff out. They replaced any rotten wood and underlayment. Then they installed new plumbing for the shower. Finally, the shower stall went in. Everything looks great and works even better. Florin and his crew did an excellent job. I will hire them again for the next big project. I was a bit nervous at the onset but quickly felt assured as the project moved forward

Total Wood Floor Replacement: We were very apprehensive on…read morehow this would turn out being that the entire floor needed to be removed while preserving the sub-floor, cabinets, plumbing connections, wood trim throughout, and the need to pull out all appliances. "Western Floors" surpassed all our expectations! We would like to commend the hard work and enthusiasm shown by their entire crew. Florin Condorachi, the hands on owner, kept us updated daily, sometimes multiple times, regarding the time frame of each aspect of the job, and what would be achieved on each work day. Florin also facilitated getting wood molding made to color-match the original cabinets. The crew arrived on time daily even when it snowed! They were cordial, receptive to questions and worked as a team. Each day they cleaned up after themselves and always let us know what was performed that day and what they would be doing the next work day. We have the highest regard for "Western Floors and Florin Condorachi". Truly a professional company that respects its clients. They receive my highest endorsement.

If I could give this zero stars I would. The person who assisted us knew nothing about the products…read moreor how to navigate a website. After spending 45 mins with us, he didn't even follow up with the information he was supposed to provide.

From the owner: The Waterware Showroom has been creating design solutions for over 30 years in CT. We invite you to…read morecome in and see the latest in remodeling and new construction trends. In the Waterware Showroom you will find experienced sales consultants who will be able to lead you through all the technical questions specific to your project. We will help you with measurements, kitchen and bath ideas, and guide you through the design and installation process. You will also be able to see, touch and even demonstrate the products we feature. You will find an endless array of products ranging from essential to extravagant. Whether you know precisely the look you would like to achieve, or have an idea and need some direction, our professionally trained associates will provide expert advice in helping you tie it all together.

Outstanding work. Our deck's support beam had been damaged by a moving truck and needed immediate,…read moreemergency reconstruction to prevent major damage to the house. Moreover I had to go out of town the next four days. JRM LLC took my phone call when I was out of town and went to the house immediately to make an estimate. They clearly explained what had to be done and why. The next day they had a crew there doing an emergency job. The rate charged was fair. Communication was excellent by phone and by smartphone photos. When we returned home we saw the work quality was outstanding. Rock solid. The deck repair looked better even than before it was broken! They even matched the paint accurately.

Jay was excellent! His price was reasonable. He and his crew showed up on time and the work is high…read morequality. I highly recommend JRM he's a businessman that's not afraid to get his hands dirty. In fact, we are expanding the project and have a second phase to begin next year. JRM and Jay are awesome.

Bob is the most reliable, efficient and kind contractors I've ever worked with. He's communicative…read moreand knowledgable and a pleasure to work with. He is also reasonable with his fees and honest about the labor required to get a job done. Thank you Bob and crew!

In 40 years in the apartment rental bussiness, Bob from Independence Contracting is perhaps the…read morebest person and company that we have ever delt with . I would give them a 5 star+ rating.

Addendum to my previous review of JRC Remodeling and the response to my initial comments by…read moreco-owner Barbara Roth. It is true that the water damage and mold remediation was not a part of the original contract; after all it could only be discovered during the demo phase of the work. When advised of the problem I agreed to pay - and did pay - an additional amount to remove and replace the moldy insulation and take other steps to kill the mold (i.e., bleach spray). The workers apparently did the remediation but forgot to put new insulation before closing up the wall and installing new counters, making the only way to fill the now hollow wall from the exterior which is a more complicated and expensive procedure. Joe Roth agreed to do this work - which was necessary only because of JRC's screw up - but despite repeated promises kept putting it off month after month for many months and well into cold weather. He finally told me that he wasn't going to do it after all and would not take my phone calls because, in his words, he thought I would yell at him. I suspect that he realized that his workers screw up was going to be costly to fix and that he wasn't about to bear the cost. He never asked me to pay for the remediation, which existed solely due to their mistake. I did bring in another contractor in December 2023 and had to bear a substantial cost for adding insulation. Mistakes happen but failure to take responsibility is a reason for avoiding using this firm.

From the owner: JRC Remodeling has 45 years of making dream homes a reality. We started our business in Berkshire…read moreCounty, where we transformed our own house into our dream home. We understand the importance of tailor-made spaces, from refurbished kitchens to fully renovated homes. We come to you with decades of experience and a love for home design, and work with you directly to bring your vision to life.