Addendum to my previous review of JRC Remodeling and the response to my initial comments by…read moreco-owner Barbara Roth. It is true that the water damage and mold remediation was not a part of the original contract; after all it could only be discovered during the demo phase of the work. When advised of the problem I agreed to pay - and did pay - an additional amount to remove and replace the moldy insulation and take other steps to kill the mold (i.e., bleach spray). The workers apparently did the remediation but forgot to put new insulation before closing up the wall and installing new counters, making the only way to fill the now hollow wall from the exterior which is a more complicated and expensive procedure. Joe Roth agreed to do this work - which was necessary only because of JRC's screw up - but despite repeated promises kept putting it off month after month for many months and well into cold weather. He finally told me that he wasn't going to do it after all and would not take my phone calls because, in his words, he thought I would yell at him. I suspect that he realized that his workers screw up was going to be costly to fix and that he wasn't about to bear the cost. He never asked me to pay for the remediation, which existed solely due to their mistake. I did bring in another contractor in December 2023 and had to bear a substantial cost for adding insulation. Mistakes happen but failure to take responsibility is a reason for avoiding using this firm.

From the owner: JRC Remodeling has 45 years of making dream homes a reality. We started our business in Berkshire…read moreCounty, where we transformed our own house into our dream home. We understand the importance of tailor-made spaces, from refurbished kitchens to fully renovated homes. We come to you with decades of experience and a love for home design, and work with you directly to bring your vision to life.

I love this company and Matthew who was willing to do a job that many others didn't want to tackle…read more I needed a 16' section of my vinyl pool deck fence replaced after it was destroyed by a bear. Matthew came and looked at it and recommended a pressure treated fence to match the rest of the deck. He looked closely at it, took pictures and did an absolutely beautiful job. Matthew was always on time and finished in under a day. He also replaced a rotted handrail on the deck. It came out perfect! I would definitely call again for any construction projects and would highly recommend.

We really appreciate Matthew's work. We've hired him for a couple of projects and will continue to…read moredo so for our next ones. Excellent communication, fair prices, and extremely high quality work. He's done deck work, basement stair redo, and more. We're very grateful to have found such a good and reliable contractor.

I feel incredibly lucky to have found Steven and Sacred Oak Homes. Steven is more than a builder -…read morehe is an artist and offers creative suggestions that enhance the client's vision of the project while remaining solidly within the confines of what is possible. His entire crew - everyone I had contact with, were exemplary - personable, friendly, pleasant to deal with, repsectful of our property. They always left things neat, clean and maximally livable at the end of each day, and their work was professional and meticulous. Steven was always quickly responsive whenever I contacted him with any question or problem. Dealings with money were completely transparent, with a detailed statement listing costs of materials, labor, and Steven's (quite reasonable) mark-up; for the quality of work, I felt it was all very fairly priced. An emergency arose in our basement the day of my very first consultation with Steven, and he sent his crew over the next day to take care of it, even before we had agreed on a contract for services. We had our work done during the pandemic, and though there were some inevitable delays in getting materials, we never felt our project was "put on hold" in favor of a larger or newer one. I have already confidently recommended Sacred Oak to friends and relatives looking to have work done in their homes. Richard Z.

Steven and his team took an ordinary, poorly built kitchen and created a beautiful, sophisticated…read morespace for my family. The finish work was done with an artisan's touch and every tiny detail attended to. They definitely took the cabinets and appliances up several notches. Very high end looking. I would highly recommend them for any type of project from small to very, very large.

I had Hunter Douglas blinds installed a few years ago from Caligari's. I was impressed with the…read moresales person who helped me pick out the blind that fit my particular needs. When the blinds arrive Ryan came to install them and he couldn't have been more friendly and professional. The blinds look gorgeous! My grandchildren were visiting this pasted weekend and, unfortunately, broke one of the blinds. I call Caligari's thinking I would have to purchase a new blind but they informed me that it might be able to be repaired. I scheduled a service call and it was Ryan who came again; I was so glad. He was able to fix the blind right away! For just the cost of a service call the blind is working again! He let me know that he isn't always able to fix blinds on site sometime they need to be sent out for repair, but if he can fix them, he does. So nice! The blinds are pricy but, in my option, worth every penny. Beth P.

Had a carpet installed today. The installer was rude and unfriendly. We asked him to open the…read morewindow in the room where he was working because of Covid, and he refused, saying the carpet needed warmth to stretch. What??? What was worse, he refused to put on a mask, claiming he had asthma and couldn't breathe in one. Only when I phoned the store, did he put one on and even then he was rude about it. I spoke to someone at the store who said that only Kaitlyn could deal with this and they would contact her right away. But no one called me back. Atrocious customer service, and you're paying top dollar for the carpeting to boot.

Jay was excellent! His price was reasonable. He and his crew showed up on time and the work is high…read morequality. I highly recommend JRM he's a businessman that's not afraid to get his hands dirty. In fact, we are expanding the project and have a second phase to begin next year. JRM and Jay are awesome.

Outstanding work. Our deck's support beam had been damaged by a moving truck and needed immediate,…read moreemergency reconstruction to prevent major damage to the house. Moreover I had to go out of town the next four days. JRM LLC took my phone call when I was out of town and went to the house immediately to make an estimate. They clearly explained what had to be done and why. The next day they had a crew there doing an emergency job. The rate charged was fair. Communication was excellent by phone and by smartphone photos. When we returned home we saw the work quality was outstanding. Rock solid. The deck repair looked better even than before it was broken! They even matched the paint accurately.