Worst company I've ever dealt with. It took a year to replace my roof after my claim. Then, they…read moreonly did part of the work. They still owe me over $500 for work they never performed. They won't return my calls or emails.

Stormgard comes across in the beginning as a professional and well managed outfit. A 10-20 year…read morewarranty was promised. After four years, my roof is leaking and they do not answer the phone or return voice mails. Out of the blue, I will catch a live person, and they promise to be more service-minded, but then we go back into the black hole of nothingness. No responses, no updates, and certainly no appointment for warranty related repairs. I was even given a personal email and cell phone of the office manager, which has been turned off. It's the ultimate passive aggressive move. I actually contacted corporate in Texas who is now tired of dealing with them. The last response, "I can't force the franchise" to call you back. In essence, I'm on my own. I am wondering if even the various layers of protective sheeting that I paid for were even installed as another contractor is seeing bare wood underneath some shingles. Do not use this company or fall for their promises of warranty and follow through. They are mere storm chasers and looking to cash in after storms and wind damage. When you need them after the install, you're on your own after spending $25,000 of either yours or your insurer's money.

My husband and I are relatively new residents of WNC, so finding a company we could trust for roof…read morerepair and/or replacement was not easy. After several disappointing experiences with other companies in the Asheville area, we were fortunate enough to find Baker Home Exteriors and the level of expertise, professionalism, and customer service that matched the highest standards and quality of product and skill that customers expect. We appreciate our team of providers and the leadership of Ian Edwards and David Mathisen. We trust them with any and all questions, roofing concerns, repairs, and roof replacement. Baker is the best!

Called company asking for repair of fascia/gutters damage. New roof was just put on in 2018, it is…read more7 years old now. Appointment made representative came out. During visit went from fascia/soffit, gutter repair to adding a small section of roof repair. After consultation with his "Operation Head" we went to FULL roof replacement, gutters, soffit/fascia and a $18,000 dollar price tag. I inquired if we could just do the immediate repairs of fascia/soffit and gutters. Again after speaking to the "Operation Head" we were told no. We either had to do it all or nothing from this company. So advertisement of them doing REPAIR is false they will say the cant guarantee their work unless they do everything. So if you call them be prepared to be bamboozled and expect a crazy high price.

Bought a new roof sold to us by Sean Switkes. Sean was on time and was polite from start to finish…read more He both climbed onto our roof and into the attic, snapping photos of our roof's issues. Better yet, Sean took the time to walk us through each photo/issue, explaining the cause. He was patient with our many questions and communicated our payment options in detail. We had an excellent experience with Sean Switkes. Highly recommended!

The Asheville branch of BCR located at 6 Winners Cir Arden NC is forced to close currently due to…read moremanager DS's business malpractices. The closing may be temporary and they might try to reopen sometime later, but this branch has a history of repeating this cycle. The company is untrustable, manipulative, unreliable on top of their terrible workmanship. They harass, bully and even threaten customers. If you call their number listed here, it will only connect to salespersons who are in another city, a couple hours driving away. By all means, avoid doing any of your roof matters with the *Best Choice Roofing* as they run 3rd class business.

Reasons we DO NOT recommend this company:…read more -Did not do everything in contract. Contract said to replace flashing around chimney- DID NOT DO. -Charged for services not performed. -Roofers were drinking on the job. Found proof in our back yard after they left. -Had to call them back to "repair" what they had just "finished". We got up on the roof after they left for the day. They said they were done. My husband found 14 things that weren't done right. Took pictures of them all. Including, but not limited to, roofing nails not all the way in, roofing boots not sealed correctly, drip edge damaged, and flashing not replaced around chimney. Shotty work. -No pride in work, they just tried to get it done, and get out. -The owners of the company seemed like they didn't really know their workers. Almost like they hired someone off the street for the day. -Did NOT honor refund on services not performed.

We have been very satisfied with our experience with Quantum Roofing. Two years ago they replaced…read moreour full roof, worked with our insurance to get it paid, and helped me select shingle colors that accent beautifully our home and the surrounding natural elements. This year when a storm dropped a tree limb on the roof, they were fast to respond and get the hole covered that day. Within a week they returned and completely repaired the issue, and payed attention to detail so you can't even tell where the damage was previously. Very pleased with their service and communication.

Absolutely would not work with this company! As a woman, it…read morewas an immediate turn-off that the salesperson felt the need to insist that my husband be availabile (in person) to meet with him before giving us any information on or estimate for their services. They offer a $600 off coupon IF you personally call previous customers to solicit reviews on the companies behalf. This feels very intrusive and inappropriate. The entire experience felt like a used car salesman, upsell, slimy exchange. Potential customers proceed with caution!

Top notch company. WNC Roofing installed a new roof with a combo of shingle and TPO roofing system…read moreat Asheville Urological Associates. From start to finish, Sean Ross and all of his employees were very professional and courteous. I had minimal roofing knowledge in the beginning, and Sean carefully walked me through the entire process. Everything he stated happened just the way he said it would. Without hesitation, I strongly recommend WNC Roofing's services

From the owner: WNC Roofing specializes in all commercial roofing types, specifically TPO, EPDM, metal, and BUR. We…read moreprovide roof inspections, repairs, replacements, and maintenance. If you are a builder, architect, commercial property owner or facility manager in Western North Carolina and Upstate South Carolina, you can rely on the safe, smart, and professional roofers at WNC Roofing. We are fully licensed, insured, and bond-able in both North and South Carolina.

We had a leak in our roof and these guys came out for an estimate. Out of the three roofers who…read morecame, they were the only ones to recommend also checking in with a plumber about the pipe coming out of the roof. We followed their recommendation, worked with a plumber, and then had DLV make some other small fixes they'd recommended. When they came out for the repairs, they went above and beyond by painting the white pipe the plumber put in to make it blend with the roof more. They didn't charge extra for that, they just took the initiative. Also had a great experience with the scheduling staff. Katherine was even able to coordinate with us to have the team come sooner when there was a cancellation.

Terrible stay away from DLV, I can't imagine a worse experience, initial quote which I agreed upon…read moreturned out to be non-color matched hip and roof shingle, then they charge me to get the correct stuff, all along the correct hip shingles are well documented on the Presidential TL bundle wrapper. The first crew turns out to be subcontracted (even though DLV's salesman emphatically stated they don't subcontract), it was this crew who refused to install the hip shingles because the color clashed so badly. After waiting six weeks for the correct hip shingles to arrive through the hail and storms of April they then send a second subcontracted crew. Of course the second crew neglects to trim back the material at the ridge vents creating complete blockage, I bring this to DLV's attention and they argue with me, I say I'm bringing in an engineer, and they say let's have a certainteed inspector look at it for my 5-star warranty, of course the inspector sides with me. Stay away, far, far, away. This Asheville, NC DLV organization, sucks, plain and simple. I would have been better off with a storm chaser, stay far, far away. James, are you listening?

Carlos will quote low to get the contract and then come back with significant additions that were…read moresupposedly not covered in the original quote. For example, who quotes permanent stairs to the attic but doesn't include hand rails? I've also tried to get information to get permits for the work done and he will ignore and block you. Beware! You get what you pay for I guess.

We needed to rebuild an old deck at our house, and we hired Carlos to build our new deck. He did an…read moreexcellent job, and the new deck is super sturdy and looks fantastic! We were very satisfied with the quality and price that Charly Construction provided.