A very complicated dry cleaning experience. Drop off a coat for dry cleaning. Within a few hours,…read moreget a call from them that they 'forgot to get my email address so they can tell me when the dry cleaning was done' ( I never got an email from them. ) Then they called about the neck hood piece, did I want that done because it is Extra. Then I got texts from them. Then I picked it up, $59. Then I got a call they forgot to give me neck hood piece back. Then, the person there could not find said piece at first. Sigh. 3 phone calls, 3 trips there, and a few texts. Complicated.

They are great! The experience is easy and they get the job quickly. The piece that stands out to…read moreme is their attention to detail. First, they grabbed all of the metal collar stays out of my dress shirts. Originally they forgot to give them to me but remembered to do so more than a month later. Recently they also saw that a hem on my dress pants had fallen out and without even saying anything, they took care of it for me. They truly care and do a heck of a job!

Excellent customer service and attention to detail with stains and special instructions. Highly…read morerecommended!

From the owner: Mulberrys Garment Care was founded in 2009 by our CEO, Dan Miller. After a particularly bad dry…read morecleaning experience, Dan thought, “there has to be a better way” and began learning more about the dry cleaning business. He wrote down all of the things that bothered him about dry cleaning and vowed to create a dry cleaning business that placed customer satisfaction at the forefront. After obtaining certification as a dry cleaner, wet cleaner, and environmental cleaner, Dan launched Mulberrys Garment Care in Minneapolis, Minnesota. Starting with a single delivery route, Mulberrys steadily expanded by adding new stores and delivery routes in multiple communities across the Twin Cities region. After finding success in the Minneapolis area, Mulberrys expanded into San Francisco, California in 2017. Mulberrys purchased Laundry Locker in 2018 and now operates dozens of public and private dry cleaning lockers across the San Francisco Bay Area.

It's difficult to find a convenient wash and fold cleaners in downtown Minneapolis and with a 24…read morehour turn around. This is THE place. Great location and great service. I'll be back!

We needed some clothes laundered when we were in Mineapolis.. Looking on Yelp, we found a Pilgrim…read morestore. We did have to signup for an account. We gave them the laundry at 7 the morning and it was done by 1:00 PM.

My review is a little uneducated because in my 26 years of life I've only been to the dry cleaners…read moreonce - and it was Pilgrim in Chanhassen. Chosen for its close proximity to my office, I was not disappointed with the service. I had a white faux fur coat that had gotten black hair spray residue from a cruella devil costume on the collar - and needed it cleaned in a short turn around for a formal event. They managed to get the spots out AND meet my deadlines. There was no wait to drop off or pick up which was also nice if you're in a hurry. Service was friendly. I have no complains

They charged me 16 for hemming a pair of pants and $10 for dry cleaning another pair of pants.read more

BAD! :( I haven't been here in a while and it has taken a…read morenose dive. Most of the washers are broken. The two I could use, same size... one didn't give me the extra rinse I paid for and fished 13 minutes sooner than the other one that did do the extra rinse. One dryer gave me 5 minutes and the other gave me 8 minutes. When I brought it to the attention of the attendant, was told, that's just what they do. Additionally, all three dryers had different temperatures so I had to wait for the hottest one for three different loads. The place is no longer clean. The floor and machines are actually dirty, not dusty, but grime and who knows what else on the floors and the machines. Does anyone know if it's under new management...? This place used to be REALLY good... but not currently :(

I frequent this location for hemming and am a big fan. I get stuff in before Tuesday and pick it up…read moreFriday and the alternations are always top notch. $10 for a pant hem is a great value, especially in the cities. Alterations are sent out, so I always make sure to pin myself and send it pinned so they know the length I need. Laundromat itself is always calm whenever I've stopped by and staff is helpful and responsive.

Amy is great! She even shared recycled plastic to this potter! Does a fantastic job!read more

Tide cleaners charges $55 for any size comforter. After that taxes that's about $60? That's $17…read morecheaper than this place. I tried to find prices for this company on their website and couldn't find anything listed.

Ventured here as I was supporting West 7th small businesses. Have you ever seen a drive up / drive…read morethrough dry cleaner? My either. Pilgrim makes it convenient for those on the move, those with kids, or those who want to skip the indoor interaction. Pilgrim makes it easy to drop and pick up items and has fair and reasonable pricing. Thank you!!

Had several items dry cleaned here including business clothes, down comforters, and dresses. They…read morehave been great and very happy with my visits there.

Anne is an absolute gem! She's always so cheerful and friendly, and she makes every visit a…read morepleasure. She greets me with a smile, has my clothes ready right away, and really brightens my day. On the days she's not there, her presence is definitely missed. Tide is lucky to have her!

anne is the best! she is always helpful, friendly, and professional!…read more Would recommend this location to anyone that needs dry-cleaning.