Rude and unprofessional…read more The first time I talked to Elena was over the phone. I was inquiring about her services when she made an off-putting comment- "Such a strange playful way of spelling your name..." she said "...do you always LIKE to spell it that way?" And I thought 'Well since it's the way my mother (who by the way is now dead) spelled it on my birth certificate, yeah that is how I ALWAYS spell MY NAME.' I should have stopped there without booking. Now don't get me wrong, I'm fond of my 'playful' name. But as a first impression, this comment from a mental health specialist came off a bit strange, as if she'd assumed things about a person (me) she'd never met. Not to mention it was potentially offensive depending on the state of the caller/the culture they're from! But against my better judgement I booked her for the next compatible date in our schedules. Lo and behold, the day before our appointment was a full 10 hours of travel for me. I arrived home late and put all the mail on the counter before falling asleep. Upon waking in the morning I discovered that my WATER was turned off for routine building maintenance - a notice that was sitting in the stack of mail that collected the 4 days I was away. Ugh. I immediately called Elena's number (provided on the forms I has already printed and filled out prior to our appointment -per her instructions) MULTIPLE times with no success. I also politely emailed her that I was extremely sorry but since I was unable to shower or brush my teeth before meeting her for the first time, I hope she understood. No answer. 5 minutes prior to our appointment time Elena called, sounding worried. I explained to her the calls, email, and then gave her the run down of my situation. If she was trying to be empathetic it didn't show. When I restated that I was not coming I thought I may have given her a panic attack. She went into a frenzy about checking her email and said that she'd 'obviously be okay and figure something out'. Whatever that means. It wasn't long until she texted me her correct email address and informed me that she had the WRONG PHONE NUMBER up on her site / forms all along. Apparently her email has a period between first and last name. But the cherry on top was when she emailed me FROM THE "WRONG" ADDRESS letting me know that I had no reason to give her less than 24 hours notice much less not show up at all. Well Elena, maybe my situation wasn't ideal, but neither is yours. Had I known 24 hours prior MYSELF then I would have contacted you- but it probably still would have been at your outdated forms of contact. A situation arose and if you can't show empathy about a small issue in the present, why should I or anyone trust you with the buried, horrific details of the past? So glad I won't be paying those crazy prices to work with her rude disorganization. So hey, maybe she did her job as a health realization counselor, because I sure realized a heck of a lot about what first impressions of your health care provider should not look like.

I used to think that with all the resources that were available (friendship, prayer, Holy Writings,…read moremy own intelligence, the Internet, self-help books, etc.), psychologists were useless and only the weak needed them. I didn't trust them. However, there came a point in my life where even with all these resources, still I couldn't cope with what I was going through. So, I followed the recommendations of a trusted friend and contacted Elena. I did so with a lot of mistrust and even fear, but... How wrong I was!!! Elena is understanding, compassionate, and truthful. She is really amazing in her ability to perceive what is really, fundamentally going on, and her advice is centered and realistic.Yet she leaves me free to do what I believe is the right thing, even when I don't agree with her, and never have I felt her judge me negatively. She is very knowledgeable yet I never feel as though we are having a textbook session, she has a very human and friendly touch. She is very accomodating (sessions are through Skype or in person, her hours are flexible, last minute sessions are possible). Even if the price was a little steep for me (150$/h), I have to say that it was worth every penny. She offers the possibility of a (small) sliding scale. Elena has helped me to see clearly in my marriage and my inner life. She has become a true and trusted friend, and I can honestly say that meeting her has been a blessing.

Excellent individual-focused counseling and personal support!read more

After looking for a good child psychiatrist for over a year, Dr. Cozzens has been a breath of fresh…read moreair! He listens, makes himself available for questions and cares about his patients. It took us awhile, but I am very glad we found him!

Dr. Cozzens is good but his staff not so much. The lady at the front desk in Alexandria is often…read moretimes very rude. I called 3 times in 3 weeks to get a prescription renewal and didn't hear back and each time it was an "Oh well" type of response. The demeanor was as if I was calling to check if a new shoe was in inventory... It's my medication I need. There is no empathy or concern. To be in the mental health industry some of his receptionists have very poor people skills. I only added the second star because my experience with Dr. Cozzens was very pleasant but 9 out of 10 times it's not him that you are dealing with.

I really enjoy working here and feel very lucky to be part of this team. I really like the families…read morewe work with and the relationships we get to build with them. I also love my coworkers. Everyone is so supportive, and we are constantly in contact with each other, which creates such a nice, tight knit community. It's nice knowing you always have someone to reach out to. Meghan is also a huge part of why I enjoy working here. She provides regular supervision and is always checking in to make sure we have everything we need. She is always willing to answer questions, talk through concerns, and make sure we feel supported. It makes such a difference having a supervisor who is so involved and genuinely cares about the team. Overall, I really enjoy coming to work, the people I work with, and the families we serve. I'm very happy to be part of such a supportive team.

I have worked for ABS for over a year now and it has been the most rewarding position and company I…read morehave held in the field of ABA over the course of my 5 years of experience! I am also in grad school so the flexibility of the practice owner, Meghan, has been extremely helpful to maintain not only client level of care, but RBT/BT burnout as well! Employee turnovers in this field occur very often but I have had the same coworkers since I started due to the culture of the practice. While maintaining all ethical boundaries, our clients, parents, coworkers, etc all feel like we are one big family working together to make progress and positive changes! - Marita Asedillo

Ms. Riley is an excellent therapist! She's compassionate and encouraging through the entire process…read more.

From the owner: At Fortitude Wellness Collective, our mission is to provide culturally competent mental health…read moretherapy services to individuals from diverse backgrounds. We strive to create a safe and inclusive environment where individuals can feel heard and understood, and work towards achieving their mental wellness goals.

Drs look very good on their bios and seems like they would be a Great fit for providing care…read more However trying to get Any one to help you get to see one of them is a joke! No response to emails, website messages, or anything. After posting my review on a few sites did get a voicemail from a Veronica with a promise to call in a few hours to make personal apology, no call or even an offer to make an appointment. They lost a patient who has Excellent insurance and Lives in the building.How have they been in business So Long with the his type of service ? Have found a Great Practice and SO very happy not to deal with Potomac again. Hope this helps anyone who is considering this place for services!!!

Ahhh, where do I start. The day I called to schedule an appointment, the office was nice to my son…read moreand myself. After his session, the therapist and the office seemed to have completely stopped communication with me. I emailed the doctor, and she notified me that the teacher did not complete one of the forms. I was able to get the teacher to complete the last form within a week. I did not get any feedback from my son's results/ test. I am a single parent, and I had to keep reaching out to the office for any reaction from them. Dr. Jay is really nice and quick to respond to her emails, but I figured since I am the father of the patient, there would be more communication. We went to this facility in January, and the paperwork was completed in March after I was notified that all of the paperwork was not completed by the teacher when I emailed the facility. Fast forward to June when I was able to get a virtual call. I received a call from the office at 9am from Mandy to let me know that I would have to pay off the entire co-pay, which is above $1000. I did not hear the location she called from. I had 2 appointments today, one for my son and one for myself. Furthermore, I asked if I could make a partial payment and was told no. I told he I would call back to notify them of my decision and call them later. I called back to cancel the appointment and was told that I would have a cancelation fee added to the current balance. I asked Manady a few questions, which she answered, and then proceeded to talk over me when I tried to talk. She ended up hanging up on me because I raised my voice to try and talk over her. Iris is the 1 (Iris) of the 2 (Dr. Jay) bright spots in this location. Iris called me back within 10 minutes. She apologized for Mandy's actions, and for the long process, we were able to have a 2-way conversation, I was able to set a payment plan up, and Iris helped calm me down. Thank you so much, Iris!!

Esther Boykin and her team at GTA are stellar clinicians, empathic listeners, and caring…read moretherapists, and I could not recommend this practice more! They not only offer individual and couples therapy, but Esther hosts many events, workshops, meditations, and retreats that are high quality, unique, and really meet the needs of the community. Bravo, Esther-you have built a practice that's pretty special!

If you really needs couples help pass these idiots by. Totally uneducated and unprepared for…read moresituation couples have. Sets you on fire then sends you out the door because the next (Appt)$$$ is in lobby. Did more damage then good to our relationship. Useless in all regards. Simply a money play.

I was referred to Christine by a friend who had used her. I was struggling with lethargy and lack…read moreof motivation and wanted to try a more holistic way of getting my mojo back! She gave me a free health history session to start and then I signed on for a 3 month health coaching plan. She started by sending me to get blood work to find out where the deficiencies were. Then helped strategize about how to address those deficiencies via real food. We met every two weeks to review her systematic process that covers one type of food at a time and then gives you ways to incorporate those foods into your way of life (not like a diet). Pretty soon you are adding all the good stuff and there's no room for the garbage. I didn't feel like I denied myself anything and found ways to address a sweet tooth in a more healthy way. I have way more energy and feel great. I'm also more inclined to cook something real, that tastes good (she gives great recipes) and helps navigate the organic market. I think everyone should have someone like Christine in their life and highly recommend her.

I have been struggling for several years with rheumatoid arthritis, a general sense of lethargy and…read morechronic pain. My chiropractor referred me to Christine, and I could not be happier. Her skill and knowledge have helped me tremendously. I now know how to eat from the earth, what foods and habits are likely to 'inflame' my issues and which ones are going to lessen them. I have seen very measurable results, such as better digestion, reduced inflammation, more energy and even leveler moods! Christine is genuinely interested in my individual plight and joining me as a partner to overcome these obstacles. She is available, positive and adjusts her approach so that it works best for my individual case. Christine has even taken my whole family on a grocery store tour so we can all learn better food choices. Highly recommend Christine!