We are having a few medical issues with Hanno, our 5 y.o. German Shepherd. He had his first seizure…read moreabout two months ago, then another one a month ago. At that point we opted to stop all pharmaceuticals (Apoquel, ProHeart 12) especially after learning they can cause seizures. Going forward we will get titers testing done before doing any further vaccinations. We looked around Boise for a holistic vet practiced in Traditional Chinese Veterinary Medicine (TCVM) so we could holistically heal Hanno and thought we'd found one. The results were less than impressive and we are still waiting to hear back from them a week later! I remembered that Rebecca L G Verna is a Holistic Vet and I contacted her. This morning, she spent an hour and fifteen minutes on the facetime call with my wife and me. She asked a TON of questions and even looked at Hanno over the video. Her knowledge is impressive and I felt like she was really invested in his well-being. She gave Hanno more attention on the facetime call than the local "TCVM" vet did in person. Not an exaggeration at all. Going forward, our go to vet is Dr. Becky Verna at Paws for Holistic Pet Care and we will use the local vet to run the labs and do the 'hands on' things we cannot do over the phone. You want a vet who will lean forward into the care of your doggie, I highly recommend Rebecca L G Verna. Thank you Becky!

Dr. Verna is absolutely wonderful does it push you into buying things you don't need. Talks to you…read moreabout every vaccine and its affect on the dog. Talks to you about the price of everything ahead of time no surprises at the end. Offers different options if your budget has restrictions. I have been going there for years and wouldn't go to a different doctor. Love this place.

Great selection and appreciate the samples! Very helpful and friendly staff learn a lot by visitingread more

This place is great. They have top of the line pet products, mostly for dogs but a lot of things…read morefor cats too. Highly recommended. The staff is extremely knowledgeable about their products as well; they were able to recommend a brand of food for my dog who has a lot of skin problems. She's doing much better now on the new food. If you want to feed your pets high end, good quality food don't waste your money on the stuff they sell at petsmart and the grocery store. Oh and they have a rewards program. Your tenth visit you get I think 10% off. Which makes it worth it to stock up on extras on that trip. They sell rawhide free bones that my dogs love, so we usually get a couple of those.

This is a wonderfully kind and honest vet clinic. I can recommend them highly. I got a few…read moreconsultations with them for my senior dog and they were more than helpful, very honest and heart centered practice

A year after our health scare last February, Katie is going strong under Dr. Ying's care.read more

Dr. Lipton is a superb veterinarian--she's kind and thoughtful and offers her clients a wealth of…read moreinsight and time. My pets and I have faithfully supported her business for the past three years. I own two Pit bulls, a Corgi, and a cat--thank goodness she is available for group examinations. We love seeing her and the staff, especially when they hand out treats! I am not a paid reviewer but an extremely thankful client and neighbor.

I've taken my puppy here a few times now and I've been very pleased. The staff are very…read moreknowledgeable and helpful, and clearly love animals. I love the holistic recommendations and how thorough they are.

Dr. Kocen has been treating my dog Riley with acupuncture for the past 3 years, and I'm very…read moregrateful for his care. Riley is 16 years old and had acupuncture today after her water treadmill therapy. After resting at home, she was happy, active, alert, affectionate, ate well, and even played with her brother Theo. Dr. Kocen has always taken a thoughtful, whole-dog approach. He also referred us to a nutritionist, which helped us develop a homemade diet that Riley has done very well on. I appreciate his knowledge, compassion, and commitment to helping senior dogs maintain quality of life. We highly recommend him.

When we were looking for other options for our pup, a friend had highly recommended Dr. Kocen…read more Veterinary Holistic Center offers acupuncture, homeopathy, Chinese herbal medicine, massage therapy, chiropractic care, and physical therapy. When we had our initial consultation, it was definitely an elongated process; I really believed that there could have been more listening, as we felt that we were sitting in a lecture. With herbals, it's a trial-and-error type of situation, in which the combinations administered can constantly change, based on the response. Unfortunately, we felt that the medicine did not have any positive impact, and the follow-ups felt rushed and confusing. I think this place seems to be more for fur babies who are already in good health and whose owners want to explore additional services, just for the sake of it. It's nice to see other clients have had more positive experiences, but ours was super disappointing. Plenty of parking available. +plenty of parking available

Responding to the business owner's response: 1. I primarily…read moreasked for an annual checkup as my dog has diarrhea every couple of months and that's normal for him. Despite that info, your team made a strong case about selling prescription treatment and you admitted to me verbally that your technicians didn't communicate that and weren't well trained. 2. When the technician lady I spoke with yesterday kept on cutting me off and saying that I was the one who rejected the heartworm test because your hospital "always" does things right, yes I got frustrated. I told her I was going to hang up and that I would find another hospital because I didn't want to continue being talked over and gaslighted. In my perspective, a proper response from your team would have been "I am surprised to hear that wasn't relayed to you. There must have been a mistake." And not "Our hospital always asks the owner so it must have been you who rejected it" esp when she couldn't find any records 3. Lastly it is my bad for assuming that the technician was the doc's wife. I am truly sorry for that. Being Korean myself and supporting a lot of Korean establishments in NOVA, I see a lot of husband-wife businesses. That lady's demeanor said she didn't care about losing my business at all so I assumed she was related to the owner. I am sorry as it was a cultural misguided assumption. Since you say that you are hoping to improve, my sincere feedback for your hospital is below: 1.) Please take some time to improve on empathy and customer service. Take a moment to listen to the customer. Please refrain from being defensive, cutting people off, arguing back, etc. I have never in my 20+ years in NOVA have come across an establishment where I felt the communication was this difficult. 2.) Kindly take the time to talk with patients & train your technicians on products they are selling, on customer service, on promoting clear/transparent processes. Yes you treat animals. But you are the main communicators with those pets' owners. Does a doctor at the hospital only checks up on the patients and prescribes treatment? No - they talk with family members, clearly explaining and assuring of what they are going to do and train their nurses to best assist with the treatment. That is part of the job and is a huge part of patient care. I have a right to my experiences and to share my perspective as do you. Please don't accuse my experience as being slanderous and unfactual. Obviously there was a lot of miscommunication but maybe that in itself can be a starting place for you to reflect on how to best mitigate those problems in the future. I wish you and your business best of luck. ---- It's not worth the stress, people. Please don't be swayed by the prices & look elsewhere. Three main reasons why I'm taking my dog elsewhere - Unclear Practice/Process, Poor Communication, Aggressive Attitude toward customers. A couple of weeks ago, I brought my dog in for an annual checkup. He was having diarrhea but I wasn't too worried as it happens occasionally, but since my dog's annual checkup was due in a month or so, I thought why not bring him in early just to check? I relayed this as I checked my dog in. Then a headache ensued with their technicians trying to sell my husband this comprehensive treatment plan to my dog. I was so confused - how could there be a treatment plan when the results of the bloodwork wasn't even out? When I went to pick up my dog, I told the doc - I get all the other shots you're giving my dog, but "what's the difference between getting my dog prescription food vs. feeding him a bland diet for his diarrhea?" And the doc said, "you don't have to cook." ...I was baffled. There was a miscommunication, a large part of it was due to undertrained technicians which the doc admitted to, and yet he had a standoff with me for 30 minutes. Whatever, I just wanted to take my dog home. THEN, a couple weeks later today, I was ordering heartworm medicine through Chewy and they declined it. I call the hospital and this Korean lady whom I assumed to be his wife based on how she was asserting herself, tells me that my dog didn't get his annual heartworm test. I asked her why then didn't they tell me when I went in for a checkup and then she aggressively argued that she's sure that someone must have told me. She looked in my records, but there was no record of me saying I declined the heartworm test, because I didn't. Yelp-fam, I told you the facts. You decide if the headache is worth it. Prices are great. But if you're anything like me and want the absolute best care for my dog and be treated in a professional/kind way, then pay a bit extra to get care elsewhere. Walk away. Also, DM me your favorite vets in NOVA. Looking for a new one for my fur-best friend.

I would recommend this animal hospital to anyone! My dog is normally sensitive and fearful but the…read morekindness from the vet and staff have made him more comfortable. Dr.Chun is a very skilled doctor. I would give 10 stars if I could!

Doctor Yokota provided acupuncture and electrostimulation therapy to treat my girl Seren's GOLPP…read morefor the last few months of her life. I have absolutely no doubt that Dr. Yokota's expertise helped ease Seren's symptoms and increased her quality of life. Dr. Yokota is incredibly caring to her patients and takes time to explain all phases of the treatment procedure to the pet parent. I had no doubt that my girl was in the proper hands, and I'm pretty sure that she knew it, too. I can't recommend Dr. Yokota highly enough.

We love Dr Yokota. She has been treating my nearly 15 year old Labrador for years. The only…read morereason he is able to walk around, walk me to the dog park and enjoy his life is because of the wonderful treatment Dr Yokota has given him.

I called to make an appointment and vet called me back. She was extremely knowledgeable. She was so…read morenice and helpful!!!

Dr. Doyle goes where conventional veterinarians can't and don't go. She gets to the root of health…read moreand behavioral problems by using the skills and knowledge and the remedies of homeopathy. Homeopathy is just one of Dr. Doyle's areas of expertise, however, as she is trained and licensed as a conventional vet as well. I no longer am willing to subject my companion animals to the palliative and immune-system suppression pharmacological treatments that are typical of veterinarians today. Dr. Doyle is wholistic in her approach, and I appreciate her being there for my animals, even if it means driving an hour each way.