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    Stone Center

    5.0 (2 reviews)
    Open 7:30 am - 4:00 pm

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    4 months ago

    Kellan and Alexis were friendly, knowledgable and made the experience enjoyable! The 700# granite boulder was delivered the next day!

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    3 years ago

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    A-1 Concrete Leveling - Before walk was raised

    A-1 Concrete Leveling

    (10 reviews)

    Oakley

    Review: Hard-Working Crew; Quoting and Assessment Fell Short…read more Summary: While the field crew worked hard and the final lift on my driveway and walkway looks good, the quoting process did not go well and the site assessment missed obvious issues. What Went Wrong: I originally asked for two driveway pads and the walkway only. The estimator added the front-porch void fill to the quote during the visit. I agreed at the time--but I would not have agreed had I known the price would be presented as more than double after work had already begun. The estimator did not assess the clearly visible voids under the porch from the side before drilling. A quick look (and, if needed, a lean-over with a flashlight) could have gauged the size. Instead, the crew measured by drilling ~8-10 holes in the porch and dropping a tape measure into them, then informed me of the major upcharge. That led to a multi-hour delay. A modest variance (±10%) is understandable; 100%+ is not. I directed the crew to perform exactly what was originally quoted--limited void fill near the front door--bringing the total back to the quoted amount. What Went Well: The crew arrived ready, worked quickly and efficiently, and the driveway/walkway results are solid. The caulking crew blended joints and holes in the driveway and walkway very well. Needs Improvement: Scope & price clarity up front: If an estimator adds areas (like the porch), clearly verify scope and final price before any drilling. Proper pre-drill assessment: Inspect visible voids from the side first to avoid scope creep and delays. Finish consistency: Porch holes were filled but not blended, and remain very visible--match the finish quality achieved on the driveway/walkway. Bottom Line: The on-site team's effort and workmanship on the driveway and walkway were strong. However, the estimating, communication, and pre-assessment process needs to improve. With clearer scope confirmation before drilling and consistent finish work across all areas, this could have been a five-star experience.

    Wanted to make sure I posted since I also met Ryan at the home show in Sharonville. He came out…read morefor an estimate and explained everything. Quickly followed up with an awesome quote, detail pictures of the work to be done and additional info on their service. Scheduled and finished the work just yesterday. Cody and Bill were awesome. Professional job, total clean up and perfect level garage, walk and porch now. Highly recommended and did exactly what they said they would and kept me informed ever step of the way.

    Thomas Shields Masonry

    Thomas Shields Masonry

    (1 review)

    Madisonville

    All: This is warning about my experience with this disreputable contractor…read more I needed a person to repair a swimming pool in mid-August. Tom Shields came out, explained what needed to be done, seemed to understand what he was doing and I agreed to hire him. He promised me the job would be completed - no problem before labor day you will be putting water in your pool. He showed up and worked Thursday / Friday. I paid him 700 dollars. He showed up the next week and worked. I paid him 1000 dollars. He worked Monday and Tuesday the next day, and on Tuesday he asked me for 400 dollars so he could pay his helpers. I paid him that money. That was my mistake. On a job that was supposed to be done for 2800 dollars he had now gotten 2100. He took the next day off because of a dentist appointment. Then came the labor day weekend. He showed up that Tuesday alone, did some cleanup for a few hours and left. He never worked again on my property. The next week I contacted him and he told me he would be there on Friday, finish installing my pool coping and would do the tile on Monday and Tuesday. He never showed up. 10 Days later he promised to be there the next day. He never showed up. Then it was the next week. He promised to be there on Wednesday and never showed up. four weeks and I had had enough. I texted him over the weekend and pleaded with him, "If you're not going to finish the job, let me know because it's October and I need to get a cover on my pool, I'll hire someone else if you don't plan on doing it." He promised to be there on Monday but it rained. Today he messaged me and said he had some stops to make but he was bringing a crew and would be here all day. but he never showed At this point he managed to cheat me out of money for work that wasn't done. He's failed to show up and complete the job for four weeks. I am warning you...you are making a mistake to hire Tom Shields Masonry.

    Stone Center - masonry_concrete - Updated May 2026

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