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    Stone Depot

    4.0 (1 review)
    Open 8:00 am - 5:00 pm

    Services - Stone Depot

    Countertop installation

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    1 year ago

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    Whitewater Kitchen and Bath

    Whitewater Kitchen and Bath

    3.7
    (3 reviews)

    DO NOT USE THIS COMPANY! You will be wasting your time and money to have a poorly installed…read morebathroom experience. Please look elsewhere. So from start to finish this process took 5 months (though arguably I'd say it still isn't done). The communication was terrible from the get-go. For example "Hi Taylor, this is XXX with Whitewater. Your installer will arrive tomorrow between 2:00-5:00" So, at 5:20 I text them " Hi XXX. No one every showed up.... Can we get an update". They respond the next day how they are sorry they had left the office and asked if the installer ever got there. They did, but it was well after 6:00. They never called to say they would be late, no update, nothing. They don't care about or value your time. One day they just showed up un-announced, and we had dates moved because of conflicts that came up the day before. It was terrible. The first installation (yes, you read that right, it was so bad they had to come back and do it again) we had massive gaps between panels (over a quarter of an inch), poorly printed panels (white coming through because the print caught and split during creation), cuts that didn't fit and left spaces. It was incredibly amateur. They didn't bring enough material to finish wrapping the window so they had to come back. The man who came back was appalled at the first job and said "I'm going to redo it. We need to cover the gap between the panels, this was printed poorly, etc." He called it out. He was embarrassed by their work. So he comes back and redoes it. Now I'm looking at his work, and it's still absolute garbage. The whole top edge isn't sealed, meaning we could easily get water behind there and have incredible damage. They didn't even finish fully wrapping the top. There are gaps between the wall and the shower walls where I can fit my whole pinky. Part of me wants them to come back and fix their shit, but I'm so done with them that I'm going to hire someone else who is actually qualified and will do the job right the first time. We have 2 more bathrooms that need to be redone and we will certainly not be calling Whitewater. I really hope this encourages others to do the same. They don't deserve your business.

    I bought a house ten years ago that had been in foreclosure for two years. One of the showers had a…read moredefect which caused leak due to lack of use over two year period. I called them to get a quote to get it repaired. They came out and said they had looked it up and it was a job they had done 7 years earlier so they redid the shower at no cost even though I was not the original buyer. I have since used them do do 6 more showers/bathtubs, top marks on all projects.

    Stone Depot - countertopinstall - Updated July 2026

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