We updated and expanded our kitchen better utilizing the breakfast area. Our primary goal was to…read moreadd more storage and pantry space, while making a few upgrades and updates to the existing area. We met with Ben Lee and he guided us through the entire process. Ben expertly designed what we were envisioning and he had some great ideas to improve our vision. The bottom line is, we got what we wanted and more. A big thank you to Ben and his Kitchen Sales team!!!

Currently working with Art on kitchen and bath rooms. He has been very helpful so far.read more

Could improve on customer service follow up and proper measurements. I completed their survey with…read moremy concerns and never heard back. This was after I paid my invoice in full. I should have held back payment until they came with a proper fitting piece for my outdoor BBQ counter. I'm still pretty disappointed every time I look at it. They used a small filler piece at the joint and epoxy filler that turned yellow in the sun. Overall not happy.

Sales person was great, the manager not so much.... We had 3 issues with them…read more... 1st issue, They damaged our walls removing old granite? Understandable.... 2nd issue, we personally went to a place they recommended and chose 2 slabs we liked.... After they cut them and installed 2 pieces of 4, I realized they cut it on the wrong side.... We had asked for the leather side and not the shiny side.... 3rd issue, they cut it to wrong size for over hangs .... Still dealing with this and the manager is saying, I gave you $500 off for cutting the wrong side.... They just want your money and have not heard back from them!!!

This is the worst company for installation and professionalism…read more They installed our granite countertop and backslash September 2018 as of December 2018 they still have not finished. They left us high and dry. The granite cracked and they will not make good on repair or replacement. They never ground down the underside or finished where it met the cabinets. The owner tried to say that the crack was tolerable..

After seeing how well my in-laws's Granite Transformations countertops held up over the last…read moreseveral years, my husband and I decided to call for a quote. This past week we had Granite Transformations install our countertops. We could not have been happier with their service or the product. From the first minute we called for a quote to the minute they departed our home after installation, they were nothing but professional. The product is gorgeous and absolutely transformed our kitchen. I gave five stars because I believe their service and product deserve it. I watched as they swept and cleaned on their way out the door. It wasn't until later that I noticed they hadn't wiped down our cabinet doors or appliances. I was left with a slight dusty mess, but nothing that wasn't cleaned within 15 minutes time. All in all, based upon our experience, we would highly recommend this company.

Buyer beware! (The also own Astro Granite in Bristol, TN)…read moreThe communication from the sales person- Mark has been cordial and great! However- there were a number of issues from a quality control standpoint and customer service stand point from the fabricators. First- we ordered a stone that apparently has fissure cracks regularly. The fabricator knew that it was problematic, and still had it shipped to their fabrication shop. We rejected the stone, and had to go back and pick out other stone. After finding a similarly priced stone- we had it sent to the fabricator to be cut and fit to our needs. This delayed the project quite a bit. Second- one of the pieces was measured incorrectly. It was cut too long, and with the waterfall edge we wanted, it would have to be cut again. Third- they originally cut the stone for their sink, even though on the purchase order, it said 'customer to provide sinks' and they took the paperwork with the sink measurements, and still improperly made the cuts. Further delaying the install. Fourth- the stone looks like it was dropped at some point. Because there is a large chunk missing from the edge, as well as many saddle cracks. Fifth- during install, the installers took a large chunk out of our brand new cabinets, forcing me to get the cabinet face replaced. When I asked to speak with the owner about how we were going to resolve the issues- I was told the owner will not speak to customers. I've been a business owner for over a decade in a service industry based business- if I treated ANY of my clients like this, I'd be horrified. While their prices were better than other quotes we received- I can see why now. They do not care about the customers or the quality of their work. Pay more and go somewhere else. Pictures for reference. EDITED REVIEW: After the back and forth with the sales rep, the installers, and the fabricator- the owner finally contacted me. He did not want to have a reasonable conversation. He wanted to yell, belittle, and berate me. He demanded I pay the full amount before the job was completed (not a chance) and then denied that the issues listed were his company's fault. Then the yelling and threats began. Only hire this company if you want to go through poor customer service, want to patronize an owner who doesn't have any care for the quality of their work.

Trying to buy a new house that had counter tops installed by Anatolia Granite. I noticed a crack…read morein the granite. I brought it to the attention of the realtor. Anatolia said its "superficial" vein. Umm, sorry but it's a crack in the granite and they don't want to replace it, but "fill it". Sorry, but cracks in granite or concrete that get "filled" are in fact cracks! Not veins. Take your business elsewhere folks. These guys will not be honest with you. Save your money/time/headache.

Cannot brag about this place enough. They are incredibly family-oriented, easy to work with, and…read moregenuinely committed to bringing each customer's vision to life. Everything they've done for us has been flawless. We've been repeat customers over the years, and we wouldn't trust anyone else. Even with multiple moves, they've consistently found ways to enhance and improve each new space we've been in. Their use of high-quality materials, combined with an exceptional work ethic, really sets them apart. The Staley's run their business the right way.

I rarely write reviews, but I was so happy with Staley Marble & Granite's price and service that I…read morefelt compelled to let others know. We had previously ordered from another granite/quartz countertop company for our newly-built home in Sweetwater, TN. We later found out that the Owner could not fulfill his order with us due to a medical situation in his family. We googled and found another countertop company - Staley Marble & Granite. We were living in Colorado at the time and couldn't fly out to see their inventory. They face-timed with us and walked us thru what they had. They were very helpful throughout the whole process. Their price for the quartz and granite countertops (kitchen, bathrooms) was even better than the previous company. They installed the countertops and they looked beautiful! A month later, we had a little coconut oil ring from a bottle left out overnight on a bathroom counter. They had one of their guys come out and take the ring out and reseal the counter - no extra cost! Staley Marble & Granite have great prices and service! I highly recommend them!

This place is great! We found the granite that we wanted and within a couple days, they had the…read moretemplate made and one week later, the granite was installed exactly when and how they stated at the time of purchase. The final balance was as indicated at the time of purchase. No surprises. They are very professional - have a great showroom - knowledgeable and friendly staff. I recommend this business.

We wanted to top off our kitchen remodeling project with new quartz countertops and a bottom…read moremounted sink. Made the mistake of going to Lowes first ( a whole nother story). After waiting 3 weeks for Lowes to call and set up an appointment to come out and measure, we cancelled them and went to Magnolia. We found what we had selected at lowes in their large showroom, paid the deposit and recieved a call the next day for someone to come out and measure. The gentleman was very polite and courteous, made his templates and left. The crew that came out a couple of weeks later were also very polite and took great pains to protect our floors as they worked. The laid pads out on the floors, were extremely careful, and cleaned up everything before leaving which is a rarity when dealing with contractors. The counters fit great and our expectations were exceeded ! In addition, we saved over $400 from what lowes quoted. If there was any negative at all, it was the fact that Magnolia charges an extra 3% if you use a credit card . We paid cash to save the $120 or so. All in all, we highly recommend them!