We had them do a complete Kitchen remodel 1 year ago. The product itself and Susana whom helped us…read moreduring the process was amazing. The person they used to come out and install everything ( Frank) was another issue. He did a shitty job, Suzanne fixed as much as she could and worked with us but this guy left wires in the wall that apparently was the main gfi, that eventually had to be cut out. Then he left a cut out hole in the cabinet above the microwave because he had originally installed them to far to one side and had to be removed and reinstalled and then we still have the cord to the microwave rolled up in the cabinet so you can really only use one side of it. Needless to say working with him was a headache.

This is a VERY reputable family owned kitchen design business ranging from a basic renovation up to…read morea very high end kitchen renovation and design!! They constantly keep you updated throughout the entire project. They were able to come up with suggestions that I never could have thought of. Leave it to the experienced and experts!!! In addition they only work with the BEST installers!!! My kitchen is absolutely gorgeous and perfect in every detail !!

Stone/Marble bath and kitchen counter tops. Came to job site in timely manner. Courteous and…read moreprofessional workers found throughout entire store and on site. Highly recommended A+!

I must say, this is the second time I've used this company in three years. They are professional,…read moreefficient, knowledgeable, and they stand by what they say and do exactly what they promised. Anthony the installer is such a gentleman and very smart young man. Fabio is who took care of me both times in the office and he was a pleasure to work with. I would highly recommend this company and these people to anyone who is looking to install quartz or granite in their home. Anthony Fiorelli Boca Raton, Florida.

Thank you, creation marble for providing the best counter tops for my kitchen! We selected a…read morebeautiful fantasy brown (which doesn't look brown at all) that has rich gray and green tones. This material is 100% natural and one of a kind which makes it so special. I worked with Jessica and Luis who provided amazing prices and excellent customer service. 10/10

After some impressive positives with Creation, I am ultimately very disappointed with the quality…read moreand follow up regarding fabrication of my kitchen quartzite countertops. This was a major job. On the positive side, Ashley, who unfortunately is no longer with the company, was phenomenal in assisting with the layout and templating of the design for both the countertops and walls. Then came the negatives: First, the initial installers were a disaster as they intended to power saw the stone right in the kitchen with almost no protection. I had to stop them, complained to Creation, and was sent their 'A' team that was excellent (cutting equipment was set up in the yard, proper coverage was installed etc.). However, once the counters were installed, the second problem arose as it became clear that the fabrication of the edges was seriously flawed. I sent pictures to Jessica, she agreed that the work was unacceptable, and to Creation's credit, they completely re-fabricated the edges at their own cost, mitering them with phenomenal matching of the veins in the quartzite. I was so impressed and grateful to Jessica for taking responsibility and curing the flawed fabrication that I had planned to use Creation for my next major bathroom renovation (Jessica and I had been selecting the stone) until I experienced the third problem. Over the past several months, I have noticed that the mitered edges are substantially chipped, and worse, that there is increasing discoloration along the edges. This discoloration shows most prominently on the tops of the counters. The counters have been installed for two years. The kitchen has had very little use as I was away for a good part of that time, and I am the only one who uses the kitchen, cooking and cleaning. I contacted Jessica, sent her photos, and assured her that no harsh cleaning products were used. She suggested that moisture may have seeped in through the mitered joints and that her workers may have to use a tool to dry it out. I also spoke with a contractor who suggested that the edges may not have been sealed properly. Unfortunately the two workers who arrived, speaking little English, indicated, as far as I could understand, that they did not know how to correct the problem. I then spoke with their supervisor who said that he would send another team. The following day I received a message from Jessica saying that the project was out of the 1 year warranty, and that Creation would not be sending a team to address the problem. To date, to my huge disappointment, the discoloration continues to spread with no further response from Creation, and therefore the 1 star rating.

Beware!!!!-- Completely Unprofessional & Unreliable…read more I hired Palm Beach Countertops thinking I found a great company with competitive pricing. They scheduled me quickly for installation the following week -- and that's where the problems began. On the day of my scheduled install, no one showed up. I called and texted the office multiple times and got no response. Hours later, I finally received a text telling me to "check my email." The email -- sent the night before at almost midnight -- claimed they couldn't come because "some guys had family issues." No phone call, no proper notice, and no courtesy to notify my contractor who was already at my home waiting. They rescheduled for the next day. Again -- no show. No calls, no texts answered, nothing. Then I received photos of a "work truck accident" as an explanation for the delay. After looking into it, the picture they sent me was from February 2024 -- not from that day. They passed off an old photo in an attempt to excuse another no-show. Completely dishonest and unacceptable. They rescheduled yet again for 8:30 AM the following morning. And guess what? No show -- a THIRD TIME. I had already paid 75% upfront, so at this point I honestly thought they were scamming me. They only communicate by text, and every response took forever -- extremely unprofessional for a business handling thousands of dollars in customer projects. After requesting to speak with Amber the manager (who never called me back), a technician suddenly called me (only phone ever received from that company) that he was "on the way." He arrived over two hours late. The countertop itself came out decent, but the chaos surrounding this install cost me $300 in contractor standby fees due to their repeated no-shows and lack of communication. I had additional projects I planned to do with them, but they will never get my business again. This company is: * Disorganized * Unprofessional * Poor at communication * Unreliable with scheduling * Dishonest when they make mistakes Save yourself the headache. Go somewhere else.

This is my second big project with Palm Beach Countertops. This company does not disappoint . They…read morehave a huge amount of inventory . I did a full kitchen remodel and it turned out absolutely beautiful. The pictures do not do it justice ! and I had enough left over to do my laundry room and we are doing the powder room as well. This is the only place I will go !

Daniel was extremely responsive and knowledgeable when it came to our desperate granite needs. We…read morehave granite counters that were severely cracked surrounding our kitchen sink and were extremely worried on how to temporary fix what could have been a really bad situation. Daniel arrived timely, provided us some great future quotes and temporary fixed our cracked granite in less than 2 hours. Definitely will consider being a returning customer when we decide to replace the entire granite.

Great work Daniel! Fast & Reliable!!…read more Highly recommend it ! Daniel did the estimate, the order of the counter, and installation really fast!

I worked with a few people as our kitchen was being remodeled. The installation went very well…read more The team was professional and very careful with the pieces. We were pleased with the outcome! We had a small chip (our fault) and we were so worried! Jenny came out right away and remedied the issue. You can't see it anymore! Most recently, I called her to ask about the caulking around the drop in sink. I felt like mildew kept showing up because it was hard to keep that small corner dry. Jenny came over with another colleague and they redid the caulking around the sink. It is perfect now, it even reduced the space that held moisture and had mildew. It is so much easier to wipe clean and it stays clean looking! Jenny is very caring and stands by her company's work. Excellent quality and workmanship!

Professional, Dependable, High Quality, my experience with them was very positive. I would…read morerecommend them to anyone. They were patient during materials selection and quoting process. They did what they said and when they said the would do it. They were organized and prepared. They worked with me. I installed my own cabinets and they installed the Granite. The installer made the seam nearly invisible. I will use them again.