First of all Robert who I believe was the evening manager checking us in was AMAZING! He checked us…read morein quickly and was most definitely one of the most pleasant and welcoming people I've ever met in a hotel. The room was great, clean, no bed bugs, comfy beds and a knit blanket in the closet which I love because I don't like cotton sheet texture. Yes I know I'm weird and I'm ok with that. Anyways I'm not sure if we got a handicapped accessible room but I loved it , the tub had grab bars and there was a pulldown shower nozzle. I was so excited about this that I took a pic of it! 10/10 experience!! Thanks Robert!!

Automatic 5 stars for having BACON the second morning of our 2-night stay. There was a lot more to…read morelike about this hotel, including friendly staff, a room that was both nice and clean, and a jet tub that was great to relax in. They also had parking spots in the back that made trailer parking easy without taking up 6 spaces - an unusual and most welcome feature. We were quite amused by a toilet paper holder that only Stretch Armstrong could reach from the toilet. Not a big deal, but they might want to rethink that one.

Hard pass. Our first Goldilocks encounter (someone(s) has…read morebeen sleeping in both beds) (!!!) and the staff somehow forgot to change the bedding. Or something. Numerous body hairs and crumbs, rumpled pillow cases - just unreal. Trying to be gracious, we just asked for clean bedding to make the beds ourselves bc it was very late after a long day of driving cross-country. We were exhausted and didn't want to switch rooms bc we had hauled so much luggage, a cooler, and already put food in the fridge. But even that proved to be an escapade bc they gave us the wrong size sheets - twice!! - and back and forth and back and forth it went. If you sleep in your car you're better off

Pros - Very…read morefriendly and helpful desk staff. Parking is easy and although not gated, cars seemed to be secure. There is a Dollar General next door so it's easy to grab water and snacks. Close to casino. Close to Natural Falls. Mini fridge and microwave in the room. Has a very small gym with three pieces of equipment. Has a small indoor pool which is currently closed due to covid. Easy access from the highway. Cons-- Room wasn't especially clean. I used a Clorox wipe to wipe down desk and counters and it was dirty. Only housekeeping staff wear masks during covid, not front desk staff. No hot breakfast. During covid they provide a bagged breakfast contains a granola bar, mini muffin, Chex mix and an orange. Only one computer/printer in the business center but free to use. One washer and dryer available for guests and it costs $5.00

Stayed here for work for a night - convenient location (across from Walmart, next to McDonald's)…read morealthough need a car in this area. Folks working here were friendly, casual, comfortable lobby with abundant seating since there's also a complimentary breakfast buffet 6a-9a, indoor pool (no spa), exercise room, stairs and elevators. Rooms have big windows, shower only, microwave, fridge, clean comfy beds, can hear some upstairs footsteps, hallway noise but folks were respectful when I stayed here

this was our second stay at this hotel and enjoyed our stay very much!…read more We were not able to stay as long as planned due to medical reasons but will definitely be back soon. Spacious, clean room, very comfortable bed, and quiet. Had best nights sleep! highly recommend!

This was my first time staying at this property. It was immediately obvious that the hotel has gone…read morethrough a complee renovation. The rooms are really nice. Tasteful decor. Walls are a bit thinner than I would like but I was pretty comfy in my room. Easy, free parking. The casino is attached with several places to eat so you can pretty much stay here and not have to leave for much. I'd stay here again if ever in the area in the future.

I have come to Cherokee Casino twice a month for several years. I usually spend $300-$400 a visit…read more These machines are so tight, it's hard to win anything. Your winnings dribble in but not enough. I try to figure what days will pay but I am usually wrong. You can't win here. Don't bother coming here. You will be disappointed.

Owner is rude, cable box doesn't work. Bathroom door handle…read morebroke and he blamed us for the plastic breaking.

The rooms were disgusting, the sheets were covered in cum, and the door wouldn't latch. Not only…read moredid we have to change our own sheets, but when we left to go to our event, the manager (who confessed to the police) went into our room and stole my AirPods. ABSOLUTE WORST experience we have ever had. They will not let us contact the owner, and they refuse to refund us. worst experience i have ever had in my life with any hotel.RUN AWAY!!!!

Stayed for the night of February 10th. Temperature low 30s. Heater was the wall unit kind. Tried…read moreto turn on and no power. The plug was charred but had a GCFI type of thing on it so I took a chance and pushed it. After several tries it clicked and buzzed and finally sputtered on. (I would've asked for different room but had already unpacked and showered before noticing heater wasn't working). Before this happened, I tried to lock my entry door but the lock wasn't lined up with the door, so had to lift it and push. After several tries, got it locked. This should've been my warning sign... Middle of the night, the heater went out, tried to press the button several times and nothing. (I was scared I'd get electrocuted after looking at the plug. This was a definite safety hazard and I probably should report it to someone) Tried to get warm but the comforter was a weird crinkly fabric like paper tablecloth so I just bundled up. Morning came and I couldn't unlock the door because of the misalignment. Thankfully, finally got out after several tries. I asked for a refund of some kind but the answer I got was "We can't give you a refund since you reserved on Priceline. We can give you another room". (As if I would ever stay here again.) Nope, not ever at any of their "Quality" Inns after that answer. I figure since they can't afford an electrician or a screwdriver to adjust the hinges on the door, they can't afford to give a refund. I understand older establishments aren't going to have the latest updates but electrical systems should not be scary and locks on doors should work properly. My suggestion to anyone looking for lodging in Siloam Springs, Arkansas, steer clear of Quality Inn If you do stay, don't stay in room 115 and check stuff before you unpack. Maybe corporate should look up the definition of Quality. Or just delete Quality off the marque.....

Got here and the lady couldnt check us in. I could tell she was stressed out and stuff but still…read more We are from california I had my 8 year old and new born waiting in the car with my mom so it sucked. Took about 20 mins for the lady (manager) to come down and help her. We had 2 guys hanging out in front of our door I had to squeeze by with my little one while getting a big puff of smoke in our faces we got in and the room smelled FUNKY... plus side they do have hot coco in the lobby. Omg flies EVERYWHERE! Brought my son to the pool that was relatively clean but looked like it had GLASS pieces at the bottom? not okay! Also while sitting at the glass filled pool all these guys kept smoking outside right on front of us and all the smoke was hitting my newborn as they go in and out I'd the "non smoking" rooms and the lady who couldnt chexk us in joins then and it's on the other side of the gate as me. like seriously... just have SOME respect

Never been to the hotel, but have been to the casino a number of times. Payouts have always been…read moredecent, and the place is clean and I have never seen it crowded. While gambling is not a major vice of mine, it is fun to come and play a couple of bucks in a nice air conditioned casino that is close to home.

Stopped in to check this hotel and casino out today. Super nice and clean. A lot of stuff to check…read moreout. I would stay here for sure in the future. Plenty of gaming to get your fix. Played $100 bucks in slots with little return on small hits. Pretty tight. But, being from Las Vegas... it compares to my luck I have with slots.

Dangerous and TOXIC air quality! The moment I opened the door it was like seen methane gas pour…read moreout. The smell was like five bottles of air freshener had exploded in the room. I called the front desk to ask if there was a scent plug-in that I could throw away because my eyes were burning. My nose was burning with every breath. He told me I should just leave the front door open vulnerable to the elements not to mention being robbed. He admitted that they must have oversprayed air freshener, but this was far beyond just a couple sprays. This was downright unhealthy and toxic. I could not even take a shower because the bathroom was so unbearable. The fact that they still use these endocrine, disruptors is sad. It was a short fat, bald man named Kevin Patel that was cussing me out over explaining this issue to the front desk lady I guess he's manager. I do not recommend staying here, And if you do try not to complain, or you will be cussed out.

Avoid this place... they charged us twice on our Credit card. Still haven't refunded our money…read more Don't know if it was fraud by one of their employees or an honest mistake. But suspicious as second charge was even $100.00, not close to what the room charge was. Just be weary using you Credit card here.. make sure you check your statement right away.