Not everyone has a good day, so maybe I happened to catch this Fed Ex store clerk on an off day…read more I went out of my way to come to this fed ex as the website said they provide for Sunday delivery. The package recipient's birthday was on a Sunday and I wanted it to arrive on her special day. The store clerk informs me that Fed Ex does not do Sunday delivery. Ok, fine. Maybe I misread the website (nope, I confirmed that says they do Sunday deliveries). So maybe she didn't know that Sunday delivery was a thing. Maybe that's the fault of her supervisor, but she also gave out her instructions in a dismissive, patronizing manner, such as saying, "sign here, sign here, sign here," in a rapid fire fashion when I didn't immediately react to her request, and when I told her an address was entered wrong, she said in an annoyed voice, "you didn't tell me that on the last package." Perhaps most frustrating of all, she wore her face mask below her nose for the entire transaction. We all know that wearing a mask all day isn't the most comfortable, but please at least cover your mouth and nose when you have a customer. I know I'll be hesitant to return here in the future, but the two stars reflects that possibility that maybe this employee was just having a tough day. Either way, please just wear your mask properly.

My driver, Brian, drove down a road with 2 houses. One on the left, and one at the end of the road…read more He drove by the house on the left, which was the correct address, and attempted to deliver the package at the house at the end of the road. When he turned to leave, he drove past the correct house AGAIN and didn't think to try to deliver the package there. He ignored the signage indicating house number each time. Avoid at all cost.

Can't be bothered to answer their phones and the mailmen treat delivering the mail like the wild…read morewest.

Live in an apartment complex and consistently packages are delivered to the wrong apartment…read morelockers. Mailboxes are left wide open. Just 0 regard for our mail or packages. Very very disappointing.

Dante is useless and couldn't care less about providing assistance. Only ever one worker at a time…read morewith a consistent line out the door. Unless you're willing to wait in line for 30-60 minutes at a time, it's worth your time to go anywhere else.

They said my package was delivered Tuesday May 28th 2024..Package was put in my mailbox first of…read moreall my mailbox is only for LETTERS not Crocs..Crocs would FIT not...there a SIGN "FOR ALL DELIVERIES TAP ON WINDOW"..My regular mailman TAP on window...It's was a DIFFERENT mailman that day...I really need this issue resolved..this is the first time I had an issue with a package...They telling the company that it's was delivered SMH I don't want a refund I WANT a REPLACEMENT THAT'S ALL

we were so upset when we arrived last monday 7/13/26 and saw the condition of this place. the…read morebuilding looks nice from the outside and it is beside an apartment complex that appeared to be lively and in good shape--so we were shocked at how unsafe we felt inside the self storage, both in terms of leaving our belongings in the building for any amount of time, but also for our personal safety. we had rented the unit based on these reviews that said no one was even able to access the upper floors without management letting them up. instead we arrived (with our four-man moving crew and 30 ft truck full of our belongings) to find the "coded" gate totally open to the road, zero staff on site during business hours, and every single outer door unlocked. the elevator was fully broken, trash was piled in vacant units with their doors wide open, a transient was smoking (not weed) out of a clear glass pipe on the third level, with his liquor bottles and garbage spread out across the floor and music blasting like he felt completely at home. we decided that even though we had no other place to take our stuff and the movers needed to leave, under no circumstance could we stay one minute longer here. a bright spot in our awful day was how responsive the StoragePro corporate team (who are based on the west coast) were to us when we couldn't get anyone on the phone at albany-menands and then arrived with our whole moving crew to an empty office and all the rest of it. those kind folks did refund us our money after we filed a report about all this, but i still feel compelled to share this experience with anyone researching safe storage options, since the existing reviews on here do not accurately reflect the current state of this facility. my husband did later have a phone call with the person who was out that day with a family emergency, and while i understand that emergencies arise, that still does not change the reality of the physical state of the facility or its total lack of security and oversight. we consider it a blessing that everything worked out the way it did and we were able to see the true state of affairs, rather than foolishly leaving our things there.

I'll be relocating soon and just did a quick search of storage facilities. I had a chance to stop…read morein to The Albany Menands storage, the two women that were in the office were really helpful wonderful. I'll be making a reservation soon.

BRPS Consulting has helped me in many ways over the last few years. Bethany pays my bills and…read morereviews expenditures to be sure there is no untoward activity on my account. In the fall, she reviews my health needs and advises on the best Medicare insurance to meet my needs. Recently, Beth has been helping me with a handyman problem. I had new windows installed in my kitchen. About a week after they were installed, I discovered that they didn't close right and the company ignored my request for them to fix it. Beth has sent letters to the BBB and the Attorney General. We're still waiting on the Attorney General. I live alone; I'm elderly and I am not as sharp as I used to be. Beth has been a real asset. I don't know what I would do without her.

From the owner: BRPS Consulting wants to be your trusted personal financial planner. I want to help you get your…read morebills under control, find services/income/expense reductions that may be available to you, and advise you on legal documents you should have in place. I want to help you get your financial and legal lives in order. Contact me! Let's talk!

I ordered a four-drawer file cabinet from OfficeDepot. I received a call from New Penn telling me…read morethat it would be delivered tomorrow. I told them that I live in an apartment building with 200 apartments. They would have to bring the file cabinet to my apartment door. The very rude New Penn rep said that there would be a charge for that. I told her that OfficeDepot gave me free shipping. She said that does not include delivery to the door. They were just going to dump a 4 drawer file cabinet outside an apartment building! I told her that I am 68 years old and could not handle bringing the cabinet to my apartment door. I told her that there were signs in the vestibule stating that deliveries cannot be left there and they must be brought to apartment doors. She said the drivers would come after me for the extra charge. I told her not to deliver the book case and that I was calling OfficeDepot to cancel the order (which turned out to be another nightmare). When I told the rude New Penn rep that I would buy from Staples instead, she said "don't bother, we deliver for them too." And then she hung up. One of the most rude customer service encounters I have ever had. Needless to say, I won't order large items from OfficeDepot or Staples ever again. I will order from Amazon. When you contract with people who don't care about customer service, that is how you lose business.

Called me on Friday morning to inform me the truck would be at my location between 12pm and 5pm…read more... told woman I would have someone here for the driver... DRIVER NEVER SHOWED UP...wasted a day waiting that quite frankly was a waste of money and time.... called to check at 4:30pm at which time they claim they never called me (how did I get their number?..) anyway I was told a truck would in fact be delivering my shipment the following Wednesday.... Here it is Wednesday ...called to check on delivery at about 2pm..lady claimed driver making a delivery in Johnstown and then he is heading directly to you...called back at 4:30pm...man said truck would be here between 5pm and 5:30pm.... well it's 5:32pm...no truck and now that's TWO DAYS WASTED.... who the F do these people think is paying for people to stand around waiting for promises never kept???? Screw this company use someone else.

The workers are always nice here. It's a really big space and is organized. They do try to…read moreseparate different types of clothes - like pants from shorts etc. It's usually semi messy with clothes falling on the floor off of the racks. Some other stores have clothes jammed in tight on each rack - but not here. It's full but not jammed full. Not sure if that's a good or bad thing. The stuff is really hit or miss. Sometimes you find great items and other times it seems to be lots of clothes that are torn or stained. Kinda just how thrifting seems to be.

Salvation Army is awesome because it's not Goodwill. It's not greedy. It doesn't keep the cool…read morestuff for itself under the table while overpricing items from the Dollar Store. It doesn't wait to give employees toilet paper until some is donated. It doesn't look down on its employees for not being able to put 85 pieces of clothing away correctly in under 5 mins. Have you EVER seen ANYTHING in the community sponsored by Goodwill? No. Sponsored by Salvation Army? 100%. They do what they say they will. Goodwill won't give discounts to not-for-profits that want to give homeless women and children boots in the winter. I was the cashier-I saw this happen first hand and quit because of it. Salvation Army is an important part of the community and I always will shop there/donate.